TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Quick, but no way to go back easily. I had no due, but I filled in a section that was recommended for review and put in my income thinking that was what it was for and could not reverse it. They offered free chat for one time to help. No one answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Great helper Just one day before Tax Return deadline, I approached the Income Tax return agents who are inside Wallmart locations,(J.H) and they mentioned that I may need to get an extension for my Income Tax return and they would charge $80.00 Dollars to fill up that form for me. Later, the same person instructed a second agent to give me quote and see how much they would charge me for itemized deductions in my Tax return; It was too much...($471.00) and just decided to do it myself through Turbo Tax. What a relief!! Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome it was so easy, only you know about your information.... it was self explanatory
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is awesome ! Great, fast experience ! Better than other filing companies!
Date published: 2023-04-18
Rated 1 out of 5 by from Absurd paying more to itemize or do investments Absurd paying more to itemize or do investment returns. Truly mind boggling.
Date published: 2023-04-18
Rated 5 out of 5 by from So much better than before! Everything was easy to understand and access. Help was easy to find and helpful. Thank you.
Date published: 2023-04-18
Rated 5 out of 5 by from Peace of Mind Turbotax has provided my family and I the peace of mind that we were truly seeking and needed. We have been let down by in person experiences before but Turbo Tax has provided the easement, guidance and professionalism anyone can ask for! Go at your own pace and let the professionals guide the way. Five Star Experience!
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest way to file There is truly no other easier way to file your taxes yourself
Date published: 2023-04-18
Rated 3 out of 5 by from Going with a live preparer next year I was not required by my state to file a state tax return but I wasn't able to disconnect my state taxes and was charged for something I didn't have to file. Aggravated is an understatement. Turbo tax is ok but a but they are a bit misleading about discounts and fees. I've used them for years and it's been a 'just ok' experience. I'm going to use a local tax service next year.
Date published: 2023-04-18
Rated 1 out of 5 by from Using something different next year There are to many redundant questions or statements; lacks clarity on questions; the explanations are so generic it is rarely applicable. I have been using every year for a while and watched it degrade throughout the years. After the poor experience with the interface this year, I will be moving on next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Quick, but no way to go back easily. I had no due, but I filled in a section that was recommended for review and put in my income thinking that was what it was for and could not reverse it. They offered free chat for one time to help. No one answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Great helper Just one day before Tax Return deadline, I approached the Income Tax return agents who are inside Wallmart locations,(J.H) and they mentioned that I may need to get an extension for my Income Tax return and they would charge $80.00 Dollars to fill up that form for me. Later, the same person instructed a second agent to give me quote and see how much they would charge me for itemized deductions in my Tax return; It was too much...($471.00) and just decided to do it myself through Turbo Tax. What a relief!! Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome it was so easy, only you know about your information.... it was self explanatory
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is awesome ! Great, fast experience ! Better than other filing companies!
Date published: 2023-04-18
Rated 1 out of 5 by from Absurd paying more to itemize or do investments Absurd paying more to itemize or do investment returns. Truly mind boggling.
Date published: 2023-04-18
Rated 5 out of 5 by from So much better than before! Everything was easy to understand and access. Help was easy to find and helpful. Thank you.
Date published: 2023-04-18
Rated 5 out of 5 by from Peace of Mind Turbotax has provided my family and I the peace of mind that we were truly seeking and needed. We have been let down by in person experiences before but Turbo Tax has provided the easement, guidance and professionalism anyone can ask for! Go at your own pace and let the professionals guide the way. Five Star Experience!
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest way to file There is truly no other easier way to file your taxes yourself
Date published: 2023-04-18
Rated 3 out of 5 by from Going with a live preparer next year I was not required by my state to file a state tax return but I wasn't able to disconnect my state taxes and was charged for something I didn't have to file. Aggravated is an understatement. Turbo tax is ok but a but they are a bit misleading about discounts and fees. I've used them for years and it's been a 'just ok' experience. I'm going to use a local tax service next year.
Date published: 2023-04-18
Rated 1 out of 5 by from Using something different next year There are to many redundant questions or statements; lacks clarity on questions; the explanations are so generic it is rarely applicable. I have been using every year for a while and watched it degrade throughout the years. After the poor experience with the interface this year, I will be moving on next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1341