TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from You dropped the ball on this return I went through all the steps as instructed and came to the end. Apparently the return was never filed and is now late. Please help me correct this.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax is Convenient! TurboTax is straight forward for beginners and convenient for those with little time to find a tax preparer.
Date published: 2023-05-04
Rated 1 out of 5 by from Turbo tax deducts fees Its so simple its confusing. I did not have a good time filing my taxes and i didn't appreciate the 200 fee they deducted when i chose the free version.
Date published: 2023-05-04
Rated 4 out of 5 by from Turbo Tax needs fixing. Turbo Tax did not tell me that if I claimed a dependent, the 1095-A for that dependent must me included on my tax return even though the dependent was filing their own tax return. Even when the e-filing for my 1040 was rejected by the IRS for this reason, Turbo Tax mentioned "1095-A", but still in no way identified the reason for the rejection and how to fix it.
Date published: 2023-05-04
Rated 5 out of 5 by from Good, simple, fast Thank you for easy to use and understand the format
Date published: 2023-05-04
Rated 3 out of 5 by from Turbo tax lures you in then BAM hits you with extr its a good software and the live help i got was excellent, but they lure you in with a price then Jacks it up.
Date published: 2023-05-04
Rated 4 out of 5 by from Easy to Use Easy to use and friendly support! Thank you! Highly recommended. Except, I was forced to pay for premium to be able to add expenses... didn't like that.
Date published: 2023-05-04
Rated 5 out of 5 by from Free ammended return Turbo Tax makes future filings easy by retrieving and inputting last year's information. Also, I had to do an amendment, which was easy to do and was included as part of my original purchase.
Date published: 2023-05-04
Rated 5 out of 5 by from Thanks! Helpful to not have to type in all the tiny details
Date published: 2023-05-04
Rated 2 out of 5 by from No help unless you pay pay pay There was a glitch that prevented us from filing on line. My daughter forgot to mark that she was a dependent when she filed her returns. This kept us from being able to file with her as a dependent. We were told she needed to amend her returns to show she was a dependent and then we would be able to e-file. This has not been the case and they want us now to pay to get it fixed.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from You dropped the ball on this return I went through all the steps as instructed and came to the end. Apparently the return was never filed and is now late. Please help me correct this.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax is Convenient! TurboTax is straight forward for beginners and convenient for those with little time to find a tax preparer.
Date published: 2023-05-04
Rated 1 out of 5 by from Turbo tax deducts fees Its so simple its confusing. I did not have a good time filing my taxes and i didn't appreciate the 200 fee they deducted when i chose the free version.
Date published: 2023-05-04
Rated 4 out of 5 by from Turbo Tax needs fixing. Turbo Tax did not tell me that if I claimed a dependent, the 1095-A for that dependent must me included on my tax return even though the dependent was filing their own tax return. Even when the e-filing for my 1040 was rejected by the IRS for this reason, Turbo Tax mentioned "1095-A", but still in no way identified the reason for the rejection and how to fix it.
Date published: 2023-05-04
Rated 5 out of 5 by from Good, simple, fast Thank you for easy to use and understand the format
Date published: 2023-05-04
Rated 3 out of 5 by from Turbo tax lures you in then BAM hits you with extr its a good software and the live help i got was excellent, but they lure you in with a price then Jacks it up.
Date published: 2023-05-04
Rated 4 out of 5 by from Easy to Use Easy to use and friendly support! Thank you! Highly recommended. Except, I was forced to pay for premium to be able to add expenses... didn't like that.
Date published: 2023-05-04
Rated 5 out of 5 by from Free ammended return Turbo Tax makes future filings easy by retrieving and inputting last year's information. Also, I had to do an amendment, which was easy to do and was included as part of my original purchase.
Date published: 2023-05-04
Rated 5 out of 5 by from Thanks! Helpful to not have to type in all the tiny details
Date published: 2023-05-04
Rated 2 out of 5 by from No help unless you pay pay pay There was a glitch that prevented us from filing on line. My daughter forgot to mark that she was a dependent when she filed her returns. This kept us from being able to file with her as a dependent. We were told she needed to amend her returns to show she was a dependent and then we would be able to e-file. This has not been the case and they want us now to pay to get it fixed.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 135