TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was awesome. I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by from Dissapointed I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo tax is great TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
Rated 1 out of 5 by from More worried with triple charging me Throughout a month long process of slowly getting all my tax information from various companies, I would go back and forth on turbotax(as they constantly spammed my email with ads). Every time I would finish a section, they'd send me another ad to further pay them for extra services. I had already signed up for freelancer package at the beginning of the month. By the time of finishing at the end, I had forgotten and then signed up for max. I tried to undo the max choice, but there were no options to do so.
Date published: 2022-03-02
Rated 4 out of 5 by from Some questions can be answered from last year Generally OK, however, it seems more marketing and optional extra costing services are attached unless you take them off.
Date published: 2022-03-02
Rated 5 out of 5 by from I love Turbo Tax !! I’ve used Turbo Tax for the past two years and I love it. It’s user friendly in every way and easy to comprehend. The tips and definitions make it easy to navigate through your return.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is good Turbo tax very good I had been use Turbo tax for 5 years
Date published: 2022-03-02
Rated 5 out of 5 by from TURBO TAX IS AMAZING HAD ANXIETY OVER DOING MY TAXES MYSELF THIS YEAR. TURBOTAX MADE THE ENTIRE PROCESS EASY.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is awesome! I have a straight forward return but the team was still engaging, efficient, effective, and timely in all matters of my claim/filing process.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 13395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was awesome. I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by from Dissapointed I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo tax is great TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
Rated 1 out of 5 by from More worried with triple charging me Throughout a month long process of slowly getting all my tax information from various companies, I would go back and forth on turbotax(as they constantly spammed my email with ads). Every time I would finish a section, they'd send me another ad to further pay them for extra services. I had already signed up for freelancer package at the beginning of the month. By the time of finishing at the end, I had forgotten and then signed up for max. I tried to undo the max choice, but there were no options to do so.
Date published: 2022-03-02
Rated 4 out of 5 by from Some questions can be answered from last year Generally OK, however, it seems more marketing and optional extra costing services are attached unless you take them off.
Date published: 2022-03-02
Rated 5 out of 5 by from I love Turbo Tax !! I’ve used Turbo Tax for the past two years and I love it. It’s user friendly in every way and easy to comprehend. The tips and definitions make it easy to navigate through your return.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is good Turbo tax very good I had been use Turbo tax for 5 years
Date published: 2022-03-02
Rated 5 out of 5 by from TURBO TAX IS AMAZING HAD ANXIETY OVER DOING MY TAXES MYSELF THIS YEAR. TURBOTAX MADE THE ENTIRE PROCESS EASY.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is awesome! I have a straight forward return but the team was still engaging, efficient, effective, and timely in all matters of my claim/filing process.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 13395