TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Its a great experience to sit at home an do taxes myself. So much cheaper then other tax services.
Date published: 2021-02-21
Rated 5 out of 5 by from First Time!! First time self-filing and it went very smooth. Great information and easy walk through selections.
Date published: 2021-02-21
Rated 4 out of 5 by from Product is good, but too many upsell offers I used TurboTax, than switched to HRBlock, and now switched back to TurboTax because it's a superior product. But how many times TurboTax really needs to try to upsell? This is really annoying so I'm giving 4 stars. Otherwise it would be 5 stars.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy It was straight forward and easy to use. My filing has never been easier!
Date published: 2021-02-21
Rated 1 out of 5 by from Broken 1099-B System is a headache TurboTax automatically rounds amounts less than $0.50 to $0, even on automatically imported documents. For fields where $0 is not allowed, TurboTax does not allow correction on the review screen and instead makes you manually fix every place they decided to auto-round from the wages screen. This was 90 minutes of my time that was completely unnecessary.
Date published: 2021-02-21
Rated 5 out of 5 by from AMAZING Great to use Turbo Tax I have used for many years now!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Normally a 5 - 25+ year user This year found a glitch in the software - excess social security payments not captured on Schedule 3. Believe same problem occurred last year which I did not catch. TurboTac did it correctly in 2018 when the excess was captures on the then Schedule 5 (no longer used by IRS and entry moved to Schedule 3 starting on 2019). Had discussions today with both call in rep and then turbo tax CPA. Both handled professionally by Turbo Tax Personnel and other than taking a couple of hours for Turbo Tax CPA to call back on way to manual correct -- thought it was a good experience.
Date published: 2021-02-21
Rated 5 out of 5 by from love turbo tax! It was great because it was simple and I love the fact that I can pay with my refund and not out of pocket
Date published: 2021-02-21
Rated 4 out of 5 by from Existing customers shouldn’t have to pay to file I feel like if you been filing your taxes with this company for years you shouldn’t have to pay the amount you charge every year. It’s beginning to get higher and higher every year.
Date published: 2021-02-21
Rated 3 out of 5 by from ok It is ok know problems NO Problems No problems No Problems
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Its a great experience to sit at home an do taxes myself. So much cheaper then other tax services.
Date published: 2021-02-21
Rated 5 out of 5 by from First Time!! First time self-filing and it went very smooth. Great information and easy walk through selections.
Date published: 2021-02-21
Rated 4 out of 5 by from Product is good, but too many upsell offers I used TurboTax, than switched to HRBlock, and now switched back to TurboTax because it's a superior product. But how many times TurboTax really needs to try to upsell? This is really annoying so I'm giving 4 stars. Otherwise it would be 5 stars.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy It was straight forward and easy to use. My filing has never been easier!
Date published: 2021-02-21
Rated 1 out of 5 by from Broken 1099-B System is a headache TurboTax automatically rounds amounts less than $0.50 to $0, even on automatically imported documents. For fields where $0 is not allowed, TurboTax does not allow correction on the review screen and instead makes you manually fix every place they decided to auto-round from the wages screen. This was 90 minutes of my time that was completely unnecessary.
Date published: 2021-02-21
Rated 5 out of 5 by from AMAZING Great to use Turbo Tax I have used for many years now!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Normally a 5 - 25+ year user This year found a glitch in the software - excess social security payments not captured on Schedule 3. Believe same problem occurred last year which I did not catch. TurboTac did it correctly in 2018 when the excess was captures on the then Schedule 5 (no longer used by IRS and entry moved to Schedule 3 starting on 2019). Had discussions today with both call in rep and then turbo tax CPA. Both handled professionally by Turbo Tax Personnel and other than taking a couple of hours for Turbo Tax CPA to call back on way to manual correct -- thought it was a good experience.
Date published: 2021-02-21
Rated 5 out of 5 by from love turbo tax! It was great because it was simple and I love the fact that I can pay with my refund and not out of pocket
Date published: 2021-02-21
Rated 4 out of 5 by from Existing customers shouldn’t have to pay to file I feel like if you been filing your taxes with this company for years you shouldn’t have to pay the amount you charge every year. It’s beginning to get higher and higher every year.
Date published: 2021-02-21
Rated 3 out of 5 by from ok It is ok know problems NO Problems No problems No Problems
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13393