TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! I had a CPA help me through the phone and got the results I needed to resubmit my taxes to the IRS.
Date published: 2021-02-14
Rated 3 out of 5 by from sluggish navigatiom Not really impressed. Had issues when trying to file. Said things needed to be corrected, but once corrected wouldnt change on the system for efile... was told it would be 204 minutes for turbo to respond...this wasnt a good experience...used you for years and like I said navigation is slowing down instead of getting btter
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax made my first tax filing experience so easy and efficient!!
Date published: 2021-02-14
Rated 5 out of 5 by from excellent product - 8 years running no issues, and one positive engagement with an expert
Date published: 2021-02-14
Rated 5 out of 5 by from Lalitha our tax expert was amazing Lalitha our tax expert was very thorough, fast, and amazing. Thank you
Date published: 2021-02-14
Rated 5 out of 5 by from Really helpful Really helpful had something go wrong and it was fixed
Date published: 2021-02-14
Rated 5 out of 5 by from Turba tax amazing Easy to use love and when needed help to explain the tabs were useful thumbs up
Date published: 2021-02-14
Rated 2 out of 5 by from Glitchy State Filing Process This year 2020 was the most difficult year to file taxes and Turbo Tax did not make it any easier. When I originally signed up, I have no idea that I had signed up for their new "Live" format. That was not helpful, as Turbo Tax has jacked up their prices for that service. It appears that you can pay for the Turbo Tax without state filing included. Then I had to struggle to figure out how to "start over" to clear out a selection that I wasn't aware that I made in the first place. After starting over then I realized that state filing was not paid for go figure. This has been a stressful 3-day ordeal to file taxes! This has been the worst year for filing, by far. I have been a loyal customer for the past 9 years. Turbo Tax is doing too much!!!!!
Date published: 2021-02-14
Rated 5 out of 5 by from awsome Turbotax has made it another year with no problems. Had a few changes and turbotax walk me through it with great peace of mind.
Date published: 2021-02-14
Rated 5 out of 5 by from quick and easy Easy to use and easy to complete. Ive used it for years
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! I had a CPA help me through the phone and got the results I needed to resubmit my taxes to the IRS.
Date published: 2021-02-14
Rated 3 out of 5 by from sluggish navigatiom Not really impressed. Had issues when trying to file. Said things needed to be corrected, but once corrected wouldnt change on the system for efile... was told it would be 204 minutes for turbo to respond...this wasnt a good experience...used you for years and like I said navigation is slowing down instead of getting btter
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax made my first tax filing experience so easy and efficient!!
Date published: 2021-02-14
Rated 5 out of 5 by from excellent product - 8 years running no issues, and one positive engagement with an expert
Date published: 2021-02-14
Rated 5 out of 5 by from Lalitha our tax expert was amazing Lalitha our tax expert was very thorough, fast, and amazing. Thank you
Date published: 2021-02-14
Rated 5 out of 5 by from Really helpful Really helpful had something go wrong and it was fixed
Date published: 2021-02-14
Rated 5 out of 5 by from Turba tax amazing Easy to use love and when needed help to explain the tabs were useful thumbs up
Date published: 2021-02-14
Rated 2 out of 5 by from Glitchy State Filing Process This year 2020 was the most difficult year to file taxes and Turbo Tax did not make it any easier. When I originally signed up, I have no idea that I had signed up for their new "Live" format. That was not helpful, as Turbo Tax has jacked up their prices for that service. It appears that you can pay for the Turbo Tax without state filing included. Then I had to struggle to figure out how to "start over" to clear out a selection that I wasn't aware that I made in the first place. After starting over then I realized that state filing was not paid for go figure. This has been a stressful 3-day ordeal to file taxes! This has been the worst year for filing, by far. I have been a loyal customer for the past 9 years. Turbo Tax is doing too much!!!!!
Date published: 2021-02-14
Rated 5 out of 5 by from awsome Turbotax has made it another year with no problems. Had a few changes and turbotax walk me through it with great peace of mind.
Date published: 2021-02-14
Rated 5 out of 5 by from quick and easy Easy to use and easy to complete. Ive used it for years
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13390