TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281618 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Choose Turbo Tax I've used Turbo Tax for years (more than 5) to complete the forms and file. Very convenient...and somewhat easy. I highly recommend paying to get the professsional help though. It guarantees a stress free experience.
Date published: 2021-02-21
Rated 1 out of 5 by from You guys made filing this year, SUCK I have always did my taxes with turbotax. with the pandemic happening i thought it would be a little easier to get options i have received before.. like a discount on the deluxe/deluxe-max to ensure we got things done properly. but i noticed, im paying full price. next year i doubt i will use this service at all. i will have to go back to people prepping my taxes since ill be paying the same to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from Tried and true Have had great experiences with Turbotax over the last 10+ years. Have grown with a family, bought second home and changed income multiple times and always been a great experience with Turbotax
Date published: 2021-02-21
Rated 5 out of 5 by from I’ll Always use TurboTax!! this is my eighth tax filing with TurboTax and I couldn’t be happier !! Always efficient and looking for every way to save money and reduce my taxes !! I will always use TurboTax for filing my taxes!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to file with Turbotax! 5 Stars, would recommend to friends filing their taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is very good I have always found Turbo Tax very easy to use and I've used it for many years I would normally Rate Turbo Tax five star but this year there was a software issue and my state taxes have to be resubmitted.
Date published: 2021-02-21
Rated 3 out of 5 by from Had some trouble this year My forms wouldn't upload from my bank. I had to be told by a helper that I should be using Google chrome. (I was using microsoft edge) still had problems and turned of my VPN. After restarting several times I finally was able to finish. Also the prices kept changing and they just say how much extra, for new services, not the total amount. Then try to add another $50 protection on end instead of letting us choose, they put it on and we have to delete it. Kinda sneaky. I have used this for many years but not so sure about next year now.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and "Intuitive" Takes less than 30 minutes total from start to finish. Any questions are fully explained as you go.
Date published: 2021-02-21
Rated 5 out of 5 by from Always Great! I've been using Turbo Tax for years and will continue to
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo is not so good My experiences with turbo tax has been terrible. They make me upgrade for a simple tax return I pay 80-90 dollars every year for a basic tax return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Choose Turbo Tax I've used Turbo Tax for years (more than 5) to complete the forms and file. Very convenient...and somewhat easy. I highly recommend paying to get the professsional help though. It guarantees a stress free experience.
Date published: 2021-02-21
Rated 1 out of 5 by from You guys made filing this year, SUCK I have always did my taxes with turbotax. with the pandemic happening i thought it would be a little easier to get options i have received before.. like a discount on the deluxe/deluxe-max to ensure we got things done properly. but i noticed, im paying full price. next year i doubt i will use this service at all. i will have to go back to people prepping my taxes since ill be paying the same to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from Tried and true Have had great experiences with Turbotax over the last 10+ years. Have grown with a family, bought second home and changed income multiple times and always been a great experience with Turbotax
Date published: 2021-02-21
Rated 5 out of 5 by from I’ll Always use TurboTax!! this is my eighth tax filing with TurboTax and I couldn’t be happier !! Always efficient and looking for every way to save money and reduce my taxes !! I will always use TurboTax for filing my taxes!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to file with Turbotax! 5 Stars, would recommend to friends filing their taxes
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is very good I have always found Turbo Tax very easy to use and I've used it for many years I would normally Rate Turbo Tax five star but this year there was a software issue and my state taxes have to be resubmitted.
Date published: 2021-02-21
Rated 3 out of 5 by from Had some trouble this year My forms wouldn't upload from my bank. I had to be told by a helper that I should be using Google chrome. (I was using microsoft edge) still had problems and turned of my VPN. After restarting several times I finally was able to finish. Also the prices kept changing and they just say how much extra, for new services, not the total amount. Then try to add another $50 protection on end instead of letting us choose, they put it on and we have to delete it. Kinda sneaky. I have used this for many years but not so sure about next year now.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and "Intuitive" Takes less than 30 minutes total from start to finish. Any questions are fully explained as you go.
Date published: 2021-02-21
Rated 5 out of 5 by from Always Great! I've been using Turbo Tax for years and will continue to
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo is not so good My experiences with turbo tax has been terrible. They make me upgrade for a simple tax return I pay 80-90 dollars every year for a basic tax return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13390