TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Felt Wonderful Was very quick and easy to do as my income isn't complicated
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy and will let one know when mistakes are made
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing! Turbo Tax takes all the stress out of filing and incredibly easy to use!!! Will use Turbo Tax from now on!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Simple This process was simple and painless. I will use this service again in the future.
Date published: 2021-02-21
Rated 3 out of 5 by from AGGRAVATING SOFTWARE BUG AT END OF PROCESS There is a bug with the software if you had two different employers from the previous year (2019). I deleted the former employer for this year's return since I only had one employer for all of 2020. At the end of the process where it does the final check, it transfers all W-2 information to the former employer that was deleted from the beginning. It goes back to the previous year's information. So aggravating, I had to start over twice until I figured out what was going on. Seriously considering using other software next year.
Date published: 2021-02-21
Rated 4 out of 5 by from Convenient 100% Still new to this program but so far so good service wise
Date published: 2021-02-21
Rated 1 out of 5 by from Trash You took MY money to pay for something with my own money.......make it make sense.
Date published: 2021-02-21
Rated 2 out of 5 by from Not happy this year!!!!! I have never had a problem with TT. I usually find it easy to navigate. I also ALWAYS file for FREE and was not allowed to this year. On the very last page it said I had to update and there was no option to not. Rude! I will research other tax sites next year. Unhappy customer!!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use I like that Turbo tax saves my info from the year before so that I don't have to enter it again. Easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Love the app I like that I can just upload my documents and not have to go box to box to fill in information.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13389
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Felt Wonderful Was very quick and easy to do as my income isn't complicated
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy and will let one know when mistakes are made
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing! Turbo Tax takes all the stress out of filing and incredibly easy to use!!! Will use Turbo Tax from now on!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Simple This process was simple and painless. I will use this service again in the future.
Date published: 2021-02-21
Rated 3 out of 5 by from AGGRAVATING SOFTWARE BUG AT END OF PROCESS There is a bug with the software if you had two different employers from the previous year (2019). I deleted the former employer for this year's return since I only had one employer for all of 2020. At the end of the process where it does the final check, it transfers all W-2 information to the former employer that was deleted from the beginning. It goes back to the previous year's information. So aggravating, I had to start over twice until I figured out what was going on. Seriously considering using other software next year.
Date published: 2021-02-21
Rated 4 out of 5 by from Convenient 100% Still new to this program but so far so good service wise
Date published: 2021-02-21
Rated 1 out of 5 by from Trash You took MY money to pay for something with my own money.......make it make sense.
Date published: 2021-02-21
Rated 2 out of 5 by from Not happy this year!!!!! I have never had a problem with TT. I usually find it easy to navigate. I also ALWAYS file for FREE and was not allowed to this year. On the very last page it said I had to update and there was no option to not. Rude! I will research other tax sites next year. Unhappy customer!!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use I like that Turbo tax saves my info from the year before so that I don't have to enter it again. Easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Love the app I like that I can just upload my documents and not have to go box to box to fill in information.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13389