TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
KrisMc72 from
Much Easier this year
For some reason, doing my taxes was much easier this year than in the past. It could be that I have been doing them here for 3 years. But also felt that the hints were very helpful.
Date published: 2023-02-15
Rated 4 out of 5 by
CSLM from
Increased Charges
Love TurboTax but clearly see with inflation that the fees have increased.
Date published: 2023-02-15
Rated 5 out of 5 by
Rock 2 from
Easy to work with
Very good explanations throughout the forms on how to answer the questions correctly
Date published: 2023-02-15
Rated 5 out of 5 by
Marlo83 from
Love it turbo tax is great
Turbo tax is Great Easy step to follow didn’t use live help this time was a good learning experience turbo is great
Date published: 2023-02-15
Rated 5 out of 5 by
Rudezilla from
Turbo tax is awesome
Quick and easy and simple to follow along and get it done
Date published: 2023-02-15
Rated 5 out of 5 by
BeeGee56 from
help was so easy
Really great experience!! finding help was very easy to do!
Date published: 2023-02-15
Rated 5 out of 5 by
MPHinCA13 from
Great and Easy to Use
Makes it very easy to do my own taxes, thank you!!
Date published: 2023-02-15
Rated 3 out of 5 by
Taxeen from
Taxes are less confusing
The process is easy but I don't know if I'm hitting all the bases. And when it re-asks a question I second guess myself and fall down a rabbit hole.
Date published: 2023-02-15
Rated 5 out of 5 by
Cocomoe38 from
Turbo Tax is awesome
It was easy to navigate and easy to understand. Not complicated at all.
Date published: 2023-02-15
Rated 4 out of 5 by
DW19 from
Some Notable Improvements-Still a Pain
I very much appreciated the new W2 and other forms transfer method. On the downside, some of the "helps" weren't helpful enough. Took me six hours because I went over and over my data trying to find the error that was saying I owed nearly $3,000 in state taxes until I manually made the correction. On the downside, Turbo Tax for some reason didn't didn't pick up a significant factor that was important in me doing my taxes, in spite of me checking the proper box at the proper time--this was a first. I had used TT for seven years and knew what to expect. If I hadn't known about it and had trusted the program without questioning, i would have paid much more state tax. TT showed me owing almost $3,000 (as constantly displayed on top), when I knew I should customarily get a refund. This caused me a lot of :"heartburn" and a disquieting feeling until I finally manually made the correction.
All TurboTax® Offerings Reviews - Page 13387
Date published: 2023-02-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KrisMc72 from
Much Easier this year
For some reason, doing my taxes was much easier this year than in the past. It could be that I have been doing them here for 3 years. But also felt that the hints were very helpful.
Date published: 2023-02-15
Rated 4 out of 5 by
CSLM from
Increased Charges
Love TurboTax but clearly see with inflation that the fees have increased.
Date published: 2023-02-15
Rated 5 out of 5 by
Rock 2 from
Easy to work with
Very good explanations throughout the forms on how to answer the questions correctly
Date published: 2023-02-15
Rated 5 out of 5 by
Marlo83 from
Love it turbo tax is great
Turbo tax is Great Easy step to follow didn’t use live help this time was a good learning experience turbo is great
Date published: 2023-02-15
Rated 5 out of 5 by
Rudezilla from
Turbo tax is awesome
Quick and easy and simple to follow along and get it done
Date published: 2023-02-15
Rated 5 out of 5 by
BeeGee56 from
help was so easy
Really great experience!! finding help was very easy to do!
Date published: 2023-02-15
Rated 5 out of 5 by
MPHinCA13 from
Great and Easy to Use
Makes it very easy to do my own taxes, thank you!!
Date published: 2023-02-15
Rated 3 out of 5 by
Taxeen from
Taxes are less confusing
The process is easy but I don't know if I'm hitting all the bases. And when it re-asks a question I second guess myself and fall down a rabbit hole.
Date published: 2023-02-15
Rated 5 out of 5 by
Cocomoe38 from
Turbo Tax is awesome
It was easy to navigate and easy to understand. Not complicated at all.
Date published: 2023-02-15
Rated 4 out of 5 by
DW19 from
Some Notable Improvements-Still a Pain
I very much appreciated the new W2 and other forms transfer method. On the downside, some of the "helps" weren't helpful enough. Took me six hours because I went over and over my data trying to find the error that was saying I owed nearly $3,000 in state taxes until I manually made the correction. On the downside, Turbo Tax for some reason didn't didn't pick up a significant factor that was important in me doing my taxes, in spite of me checking the proper box at the proper time--this was a first. I had used TT for seven years and knew what to expect. If I hadn't known about it and had trusted the program without questioning, i would have paid much more state tax. TT showed me owing almost $3,000 (as constantly displayed on top), when I knew I should customarily get a refund. This caused me a lot of :"heartburn" and a disquieting feeling until I finally manually made the correction.
All TurboTax® Offerings Reviews - Page 13387
Date published: 2023-02-15