TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Great We are so happy to have filed using Turbo Tax. We learned alot about our taxes and felt involved the entire time. We are happy to have the representation, since we purchased this, if we should need it.
Date published: 2022-02-13
Rated 4 out of 5 by from Good Good ooooooooooooooioooioooooooooooooooooooooooook
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is expeditious and very easy to use. I've used Turbo Tax with previous tax years and have always been satisfied with my results.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Wonderful First time user, I found Turbo Tax easy to navigate. Also, Chat customer service was very helpful land patient. The pricing is alittle bit deceptive and you don't find out if you qualify for the free filing until you get to the very end of the process. But, overall great service.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy It is my first time having to file as self-employed since I am doing InstaCart and DoorDash. I had a few questions about how to go about it and they helped me figure out how to file. With Turbo Tax Live they were able to see my forms while guiding me and explaining to me why everything was being deducted the way it was. I asked them if I did everything correctly since I was scared to submit my forms wrong. They told me everything looked good which made it easier for me want to submit.
Date published: 2022-02-13
Rated 1 out of 5 by from I don't like the dancing people at the end I don't like the dancing people at the end when I am the one who ends up having to owe money. I do not feel like dancing in this moment.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Experience Turbo Tax was simple to navigate and really easy to use! They made sure Everything Was Explained correctly
Date published: 2022-02-13
Rated 2 out of 5 by from not so great this year don't appreciate the attempts at information grabbing. the software has evolved or the past years. its become more cumbersome.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is alright It was easy but doesn't inform you on everything, so If you don't know, you can miss something when you file.
Date published: 2022-02-13
Rated 2 out of 5 by from I Hate your hidden Fees $44 Tax Product Fee I continue to use Turbo Tax because I don't want to share my information across other/several platforms. But this year I didn't get the option to upload my Edward Jones Info, had to enter it manually. And then the extra product fee. I will seriously look to other products next year.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great We are so happy to have filed using Turbo Tax. We learned alot about our taxes and felt involved the entire time. We are happy to have the representation, since we purchased this, if we should need it.
Date published: 2022-02-13
Rated 4 out of 5 by from Good Good ooooooooooooooioooioooooooooooooooooooooooook
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is expeditious and very easy to use. I've used Turbo Tax with previous tax years and have always been satisfied with my results.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Wonderful First time user, I found Turbo Tax easy to navigate. Also, Chat customer service was very helpful land patient. The pricing is alittle bit deceptive and you don't find out if you qualify for the free filing until you get to the very end of the process. But, overall great service.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy It is my first time having to file as self-employed since I am doing InstaCart and DoorDash. I had a few questions about how to go about it and they helped me figure out how to file. With Turbo Tax Live they were able to see my forms while guiding me and explaining to me why everything was being deducted the way it was. I asked them if I did everything correctly since I was scared to submit my forms wrong. They told me everything looked good which made it easier for me want to submit.
Date published: 2022-02-13
Rated 1 out of 5 by from I don't like the dancing people at the end I don't like the dancing people at the end when I am the one who ends up having to owe money. I do not feel like dancing in this moment.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Experience Turbo Tax was simple to navigate and really easy to use! They made sure Everything Was Explained correctly
Date published: 2022-02-13
Rated 2 out of 5 by from not so great this year don't appreciate the attempts at information grabbing. the software has evolved or the past years. its become more cumbersome.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is alright It was easy but doesn't inform you on everything, so If you don't know, you can miss something when you file.
Date published: 2022-02-13
Rated 2 out of 5 by from I Hate your hidden Fees $44 Tax Product Fee I continue to use Turbo Tax because I don't want to share my information across other/several platforms. But this year I didn't get the option to upload my Edward Jones Info, had to enter it manually. And then the extra product fee. I will seriously look to other products next year.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13385