TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JR 123 from
Turbotax is great
I have used Turbotax for 8 years and I will continue to use it !
Date published: 2023-02-02
Rated 5 out of 5 by
Penney67 from
I appreciate the good experience
They answered all my questions in a timely manner.
Date published: 2023-02-02
Rated 1 out of 5 by
Vee84 from
Turbo tax isn’t free
I really don’t appreciate the fact that I’m being charge more money this year to use the services and getting less back . I would have preferred not to use Turbo tax live deluxe but was unable to change it. I couldn’t even get a representative on the phone to help, just dead air.
Date published: 2023-02-02
Rated 5 out of 5 by
ToddsPots from
Turbo-OK
1099-r was difficult to get through but the help provided by Rose was extremely helpful
Date published: 2023-02-02
Rated 4 out of 5 by
HeroHog from
You MAY have to print and mail your forms
You MAY have to print and mail your forms BUT, for FREE that's nothing to complain about. MOST won't have this issue.
Date published: 2023-02-02
Rated 2 out of 5 by
joelllllllllllllllllll from
Concerns
I was a little confused why My federal return costed $69. In the past, the federal return has been free and the state return has charged. I was wondering if this has something to do with being a premium member? If so, I don't remember signing up for premium. When did this happen? I couldn't figure out how to downgrade or if that was an option. Does everyone have premium automatically or did I get swindled into clicking something and paying more?
Date published: 2023-02-02
Rated 1 out of 5 by
Ontongenten from
Took way too long
It took way too long, all afternoon, when i used a different program it took me maybe an hour.
Date published: 2023-02-02
Rated 4 out of 5 by
Pam 22 from
Turbo Tax Best Bargain In Town, At Any PRICE!
Love your commercials, delightful, I love that you keep my docs so i don't have to strart over each time I like the answer boards, infomativ and instructional , leads you to where you need to be and if not there's always the human touch thank You.
Date published: 2023-02-02
Rated 4 out of 5 by
Drain so there from
Found Turbo Tax to be very helpful
I had a very good experience with Turbo Tax. Very easy to navigate.
Date published: 2023-02-02
Rated 5 out of 5 by
EmilyRae0415 from
Excellent service, easy to file.
Was having trouble on a tricky return, called TurboTax, got Jelisia on the phone, she was EXCELLENT help with a wonderful personality, got the problem solved!!
All TurboTax® Offerings Reviews - Page 13384
Date published: 2023-02-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JR 123 from
Turbotax is great
I have used Turbotax for 8 years and I will continue to use it !
Date published: 2023-02-02
Rated 5 out of 5 by
Penney67 from
I appreciate the good experience
They answered all my questions in a timely manner.
Date published: 2023-02-02
Rated 1 out of 5 by
Vee84 from
Turbo tax isn’t free
I really don’t appreciate the fact that I’m being charge more money this year to use the services and getting less back . I would have preferred not to use Turbo tax live deluxe but was unable to change it. I couldn’t even get a representative on the phone to help, just dead air.
Date published: 2023-02-02
Rated 5 out of 5 by
ToddsPots from
Turbo-OK
1099-r was difficult to get through but the help provided by Rose was extremely helpful
Date published: 2023-02-02
Rated 4 out of 5 by
HeroHog from
You MAY have to print and mail your forms
You MAY have to print and mail your forms BUT, for FREE that's nothing to complain about. MOST won't have this issue.
Date published: 2023-02-02
Rated 2 out of 5 by
joelllllllllllllllllll from
Concerns
I was a little confused why My federal return costed $69. In the past, the federal return has been free and the state return has charged. I was wondering if this has something to do with being a premium member? If so, I don't remember signing up for premium. When did this happen? I couldn't figure out how to downgrade or if that was an option. Does everyone have premium automatically or did I get swindled into clicking something and paying more?
Date published: 2023-02-02
Rated 1 out of 5 by
Ontongenten from
Took way too long
It took way too long, all afternoon, when i used a different program it took me maybe an hour.
Date published: 2023-02-02
Rated 4 out of 5 by
Pam 22 from
Turbo Tax Best Bargain In Town, At Any PRICE!
Love your commercials, delightful, I love that you keep my docs so i don't have to strart over each time I like the answer boards, infomativ and instructional , leads you to where you need to be and if not there's always the human touch thank You.
Date published: 2023-02-02
Rated 4 out of 5 by
Drain so there from
Found Turbo Tax to be very helpful
I had a very good experience with Turbo Tax. Very easy to navigate.
Date published: 2023-02-02
Rated 5 out of 5 by
EmilyRae0415 from
Excellent service, easy to file.
Was having trouble on a tricky return, called TurboTax, got Jelisia on the phone, she was EXCELLENT help with a wonderful personality, got the problem solved!!
All TurboTax® Offerings Reviews - Page 13384
Date published: 2023-02-02