TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They make it so easy! They cut out the confusion and get right to the point so it’s easiest for you so it’s not so intimidating!
Date published: 2022-02-13
Rated 5 out of 5 by from User friendly It was easy to use, a bit too many questions but overall user friendly
Date published: 2022-02-13
Rated 5 out of 5 by from 2022 Taxes Been using Turbo Tax for more than a decade...easiest way to file taxes!
Date published: 2022-02-13
Rated 5 out of 5 by from I love TurboTax For us, you can't screw it up. It forces you to look at every possible way to get your best return. And it gives you flexibility to fine tune your return.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome siftware easy to navigate.....explained all options for best advantages
Date published: 2022-02-13
Rated 1 out of 5 by from Pricing I was charged extra. I didn't need the premier package, but they charged me for it anyway. I didn't realize until the end that i only needed deluxe, but they made me pay for it anyway because you can't change unless you start over. Also, the live expert is a bot that is just a FAQ finder. Thanks for nothing, hope my extra 50 dollars helps you guys!
Date published: 2022-02-13
Rated 5 out of 5 by from I Hate Taxes! TT is a great tool that keeps me organized throughout the year.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Is Great Was Very Helpful, Took There Time With Me & Helper Me With Question
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is great this is my 9th year using turbotax and as always it has been a very easy painfree experience
Date published: 2022-02-13
Rated 1 out of 5 by from Had nothing but problems this year. After 2021 TurboTax downloaded it wouldn't pull in previous years' tax information. Tried reloading, didn't work, so I typed in all my info. Then when I went to file...kept getting error on 2210 since the program wanted me to have the IRS figure my penalty. Checked for updates (multiple times) as stated by TurboTax...and it didn't work. Tried multiple ways and several hours to be able to pay my penalty tax when I filed. Searched TurboTax for help but only could find information about 2020 and before. What a waste of time. Get rid of the old stuff! I finally just filed and went to IRS and paid my penalty separately. I could have spent less time if I did it all by pencil. So disappointed. Really not a good program to use anymore.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They make it so easy! They cut out the confusion and get right to the point so it’s easiest for you so it’s not so intimidating!
Date published: 2022-02-13
Rated 5 out of 5 by from User friendly It was easy to use, a bit too many questions but overall user friendly
Date published: 2022-02-13
Rated 5 out of 5 by from 2022 Taxes Been using Turbo Tax for more than a decade...easiest way to file taxes!
Date published: 2022-02-13
Rated 5 out of 5 by from I love TurboTax For us, you can't screw it up. It forces you to look at every possible way to get your best return. And it gives you flexibility to fine tune your return.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome siftware easy to navigate.....explained all options for best advantages
Date published: 2022-02-13
Rated 1 out of 5 by from Pricing I was charged extra. I didn't need the premier package, but they charged me for it anyway. I didn't realize until the end that i only needed deluxe, but they made me pay for it anyway because you can't change unless you start over. Also, the live expert is a bot that is just a FAQ finder. Thanks for nothing, hope my extra 50 dollars helps you guys!
Date published: 2022-02-13
Rated 5 out of 5 by from I Hate Taxes! TT is a great tool that keeps me organized throughout the year.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Is Great Was Very Helpful, Took There Time With Me & Helper Me With Question
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is great this is my 9th year using turbotax and as always it has been a very easy painfree experience
Date published: 2022-02-13
Rated 1 out of 5 by from Had nothing but problems this year. After 2021 TurboTax downloaded it wouldn't pull in previous years' tax information. Tried reloading, didn't work, so I typed in all my info. Then when I went to file...kept getting error on 2210 since the program wanted me to have the IRS figure my penalty. Checked for updates (multiple times) as stated by TurboTax...and it didn't work. Tried multiple ways and several hours to be able to pay my penalty tax when I filed. Searched TurboTax for help but only could find information about 2020 and before. What a waste of time. Get rid of the old stuff! I finally just filed and went to IRS and paid my penalty separately. I could have spent less time if I did it all by pencil. So disappointed. Really not a good program to use anymore.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13382