TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo tax IT was probably the longest its taken me this time around. the insurance part seemed to have a lot more questions that it normally took from the w2, which turned out to be a good thing because my w2 was different from the one mailed. I didnt know i was going to be charged for chatting with my agent. She did tell me what to remove though. Felichia P was her name. I had to look at previous years return and that was some trouble too. Everything else went okay.
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is the worst TurboTax lobbies and makes the entire tax process much more expensive and complicated than it has to be. Screw them.
Date published: 2023-02-16
Rated 5 out of 5 by from income tax she was very helpful and patient awesome service....
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Good I've been using Turbo Tax for years, and it's pretty good. Haven't used other products so don't know how it compares. Two things that annoy me: 1) It's common to see statements like, "One more thing..." and the 12 screens later that "one more thing" is done. 2) They really should be more transparent with their charges. $89 for federal, $39 for state, and then an additional $39 for using your federal refund to pay for Turbo Tax, which they don't tell you about until AFTER you've selected that option and gone several more screens. And even then, you have to click a drop-down arrow to see that charge.
Date published: 2023-02-16
Rated 4 out of 5 by from It seemed a bit more difficult this year I had no contact with any tax consultant this year
Date published: 2023-02-16
Rated 5 out of 5 by from Very helpful Overall, this was a great experience. Filing taxes can always be stressful and TurboTax continues to make that experience less stressful.
Date published: 2023-02-16
Rated 5 out of 5 by from Helpful! I had to file taxes in two states and TurboTax made it a lot easier!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is great! Great and easy to use. TurboTax was helpful and I’ll be using it next time.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is honestly the way to go everything is straight forward, but if you are like me and want everything just a little more detailed and one on one with someone to answer on the spot any sort of questions, then turbo tax is your way to go.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO TAX IS APEACE OF MIND!! Very user friendly, easy to fill and understand! accurate information and legislation. I love the way you design each page.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax IT was probably the longest its taken me this time around. the insurance part seemed to have a lot more questions that it normally took from the w2, which turned out to be a good thing because my w2 was different from the one mailed. I didnt know i was going to be charged for chatting with my agent. She did tell me what to remove though. Felichia P was her name. I had to look at previous years return and that was some trouble too. Everything else went okay.
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is the worst TurboTax lobbies and makes the entire tax process much more expensive and complicated than it has to be. Screw them.
Date published: 2023-02-16
Rated 5 out of 5 by from income tax she was very helpful and patient awesome service....
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Good I've been using Turbo Tax for years, and it's pretty good. Haven't used other products so don't know how it compares. Two things that annoy me: 1) It's common to see statements like, "One more thing..." and the 12 screens later that "one more thing" is done. 2) They really should be more transparent with their charges. $89 for federal, $39 for state, and then an additional $39 for using your federal refund to pay for Turbo Tax, which they don't tell you about until AFTER you've selected that option and gone several more screens. And even then, you have to click a drop-down arrow to see that charge.
Date published: 2023-02-16
Rated 4 out of 5 by from It seemed a bit more difficult this year I had no contact with any tax consultant this year
Date published: 2023-02-16
Rated 5 out of 5 by from Very helpful Overall, this was a great experience. Filing taxes can always be stressful and TurboTax continues to make that experience less stressful.
Date published: 2023-02-16
Rated 5 out of 5 by from Helpful! I had to file taxes in two states and TurboTax made it a lot easier!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is great! Great and easy to use. TurboTax was helpful and I’ll be using it next time.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is honestly the way to go everything is straight forward, but if you are like me and want everything just a little more detailed and one on one with someone to answer on the spot any sort of questions, then turbo tax is your way to go.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO TAX IS APEACE OF MIND!! Very user friendly, easy to fill and understand! accurate information and legislation. I love the way you design each page.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13381