TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from It's a good product, this year had issues I found that this year the product had more issues than prior years. Could not get payment to go through for defense assistance and also had trouble downloading.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy to Use Loved that the information was transferred for me and I just had to review.
Date published: 2021-05-15
Rated 5 out of 5 by from Another great experience Everything is easy to understand. I used the help button a couple of times. I also used live help with a short wait time for an expert. She stayed with me to completely resolve the problem with easy to understand answers to my questions. They are truly experts and available readily. I will continue to use Turbo Tax!
Date published: 2021-05-15
Rated 3 out of 5 by from Could NOT get HELP when needed Had a zero in a field that Turbo Tax said should be blank, but it would not let me delete the zero. I called for support and got an automated run around that referred me back to the on-line help that I had already tried to find an answer. I have been using TurboTax Premier for the last ten years. NOT HAPPY
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax had trouble finishing the taxes because i have lost prior files. i did finish after all.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY Turbo Tax is easy to use, only took about an hour, used standard deductions.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use I had my taxes done by professionals for years. I am happy the Turbo Tax allows me to do it myself.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax review This is my third year using this product very satisfied they walk you through the entire process. Thanks
Date published: 2021-05-15
Rated 5 out of 5 by from online free edition Super convenient and easy to follow for simple taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome! This is my tenth year using TT and it keeps getting better.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It's a good product, this year had issues I found that this year the product had more issues than prior years. Could not get payment to go through for defense assistance and also had trouble downloading.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy to Use Loved that the information was transferred for me and I just had to review.
Date published: 2021-05-15
Rated 5 out of 5 by from Another great experience Everything is easy to understand. I used the help button a couple of times. I also used live help with a short wait time for an expert. She stayed with me to completely resolve the problem with easy to understand answers to my questions. They are truly experts and available readily. I will continue to use Turbo Tax!
Date published: 2021-05-15
Rated 3 out of 5 by from Could NOT get HELP when needed Had a zero in a field that Turbo Tax said should be blank, but it would not let me delete the zero. I called for support and got an automated run around that referred me back to the on-line help that I had already tried to find an answer. I have been using TurboTax Premier for the last ten years. NOT HAPPY
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax had trouble finishing the taxes because i have lost prior files. i did finish after all.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY Turbo Tax is easy to use, only took about an hour, used standard deductions.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use I had my taxes done by professionals for years. I am happy the Turbo Tax allows me to do it myself.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax review This is my third year using this product very satisfied they walk you through the entire process. Thanks
Date published: 2021-05-15
Rated 5 out of 5 by from online free edition Super convenient and easy to follow for simple taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome! This is my tenth year using TT and it keeps getting better.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1339