TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax us easy Easy to use with great professionals to assist when using full service
Date published: 2022-02-14
Rated 3 out of 5 by from Turbo Tax File I am so disappointed for the lack of assistance to enter my income forms two other times. Fortunately, today the woman was helpful and patient. (I used to prepare taxes.) I still do not know why when I had clicked on REVIEW box it did not work
Date published: 2022-02-14
Rated 5 out of 5 by from GREAT ASSISTANCE We needed help with one thing and Kimberly, our live contact, was superb in walking us through the whole process
Date published: 2022-02-14
Rated 5 out of 5 by from Wonderful Kathy was a wonderful resource that was able to work through the different variables of a cross country move, working full time, and being in grad school. This was a very simple process and I'm so grateful I didn't have to spend a bunch of time doing my taxes this year :)
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is Great :0) Very detailed helpful, Quick and easy ! Love it :0)
Date published: 2022-02-14
Rated 3 out of 5 by from Turbo tax is Best only 2 yrs After 2 years of using them, they decided to change, get greedy and now make u do your state on your own or if with them be charged $39 & it said free til I got to the end and ended up being charged $212 from my refund. Just not happy about the hidden fees, thats why I started coming to turbo tax.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is my go-to every tax season! I love Turbo Tax because it is very user friendly and easy to navigate. It does all the hard thinking for you of things you would ultimately forget and not get refund for. Also, if you do need help with anything like I have the past 2 years, the Tax Experts truly are so helpful and easy to access for help.
Date published: 2022-02-14
Rated 1 out of 5 by from Turbo tax has issues I have had my return rejected 3 times for duplicate 1099s. I have spoken to four tax experts and on the fourth call I had to modify two 1099s by +/- $1 in an attempt to make your software work. Haven't heard if the IRS has accepted this change.
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy even for self-employment Thanks for making it so easy! I’ve been using TurboTax for years!
Date published: 2022-02-14
Rated 5 out of 5 by from simple and easy It was easy and had step-by-step instructions and it was very simple to do.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax us easy Easy to use with great professionals to assist when using full service
Date published: 2022-02-14
Rated 3 out of 5 by from Turbo Tax File I am so disappointed for the lack of assistance to enter my income forms two other times. Fortunately, today the woman was helpful and patient. (I used to prepare taxes.) I still do not know why when I had clicked on REVIEW box it did not work
Date published: 2022-02-14
Rated 5 out of 5 by from GREAT ASSISTANCE We needed help with one thing and Kimberly, our live contact, was superb in walking us through the whole process
Date published: 2022-02-14
Rated 5 out of 5 by from Wonderful Kathy was a wonderful resource that was able to work through the different variables of a cross country move, working full time, and being in grad school. This was a very simple process and I'm so grateful I didn't have to spend a bunch of time doing my taxes this year :)
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is Great :0) Very detailed helpful, Quick and easy ! Love it :0)
Date published: 2022-02-14
Rated 3 out of 5 by from Turbo tax is Best only 2 yrs After 2 years of using them, they decided to change, get greedy and now make u do your state on your own or if with them be charged $39 & it said free til I got to the end and ended up being charged $212 from my refund. Just not happy about the hidden fees, thats why I started coming to turbo tax.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is my go-to every tax season! I love Turbo Tax because it is very user friendly and easy to navigate. It does all the hard thinking for you of things you would ultimately forget and not get refund for. Also, if you do need help with anything like I have the past 2 years, the Tax Experts truly are so helpful and easy to access for help.
Date published: 2022-02-14
Rated 1 out of 5 by from Turbo tax has issues I have had my return rejected 3 times for duplicate 1099s. I have spoken to four tax experts and on the fourth call I had to modify two 1099s by +/- $1 in an attempt to make your software work. Haven't heard if the IRS has accepted this change.
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy even for self-employment Thanks for making it so easy! I’ve been using TurboTax for years!
Date published: 2022-02-14
Rated 5 out of 5 by from simple and easy It was easy and had step-by-step instructions and it was very simple to do.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13377