TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I like using Turbo Tax This is the second year I have used Turbo Tax and I found it pretty easy to use. Some of the questions were a bit hard to understand, but using the 'learn more' option helped. I will be using this program as long as it is available.
Date published: 2021-02-21
Rated 4 out of 5 by from Finished my taxes using turbo tax great experience, a few hidden fees at the end which is why i couldn't give 5 stars.
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough and easy The only problem I have had is that it is a bit slow on tabulating
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! I greatly appreciate Samuel's (my assistant) help. He did an amazing job walking me through the site and helping me fix the issue I was struggling with!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is efficient and user friendly! Turbo Tax provides additional explanations and possible benefits throughout the entire filing process. I've used Turbo Tax for 30 years now, and would never use anything else!
Date published: 2021-02-21
Rated 5 out of 5 by from they do a gret job and help you through it! Donna was amazing and helped me through everything to finish it up. It was nice to have a friendly voice walking me through it all.
Date published: 2021-02-21
Rated 5 out of 5 by from cashier This was so easy and fast. I enjoyed using this app.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is easy I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by from Fair Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by from Great customer service Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I like using Turbo Tax This is the second year I have used Turbo Tax and I found it pretty easy to use. Some of the questions were a bit hard to understand, but using the 'learn more' option helped. I will be using this program as long as it is available.
Date published: 2021-02-21
Rated 4 out of 5 by from Finished my taxes using turbo tax great experience, a few hidden fees at the end which is why i couldn't give 5 stars.
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough and easy The only problem I have had is that it is a bit slow on tabulating
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! I greatly appreciate Samuel's (my assistant) help. He did an amazing job walking me through the site and helping me fix the issue I was struggling with!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is efficient and user friendly! Turbo Tax provides additional explanations and possible benefits throughout the entire filing process. I've used Turbo Tax for 30 years now, and would never use anything else!
Date published: 2021-02-21
Rated 5 out of 5 by from they do a gret job and help you through it! Donna was amazing and helped me through everything to finish it up. It was nice to have a friendly voice walking me through it all.
Date published: 2021-02-21
Rated 5 out of 5 by from cashier This was so easy and fast. I enjoyed using this app.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is easy I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by from Fair Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by from Great customer service Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13377