TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is GREAT! Awesome!!! Very detailed and I like it , lets you get FULL and ALL deductibles.
Date published: 2021-02-21
Rated 5 out of 5 by from Best Customer Service/Tax Agents in the World!!! No matter the issue or mess up on my end (which is a lot) each and every one of the agents that helped me did more than just help me get my return done, they helped me get the most back as well as educated me and helped me to understand what it was they were helping me with. My mind is blown away by the professionalism and services each one of these individuals brought to the table. It is good to know that there are still good people that take pride in what they do. Not once did I feel like I was an annoyance or bother, they ALL made me feel at ease and went above and beyond. I have NEVER had such amazing service from any company let alone 4 different people from the same company back to back in the same day!!! Freaking amazing.
Date published: 2021-02-21
Rated 5 out of 5 by from Love TurboTax This software has helped throughout the years in getting my taxes done with relative ease. I will always be a big fan of TurboTax!
Date published: 2021-02-21
Rated 5 out of 5 by from Great I've filed with Turbotax for the last 7 years and I've never had an issue
Date published: 2021-02-21
Rated 4 out of 5 by from Personal Income Tax Filing Made Easy I'm actually a CPA and I work in the corporate tax sphere for a living. I actively avoid personal income tax work if I can, but I can't avoid filing my own taxes. TurboTax normally makes filing very easy (although writing a check to the IRS is always difficult). I did have interact with Natasha via the chat feature...I experienced a brief glitch with the software this year...unsure if it was user error on my part or if I just didn't have an input in the correct space...regardless, I reported the issue to Natasha and she handled it graciously. The glitch seemed to right itself, so no harm, no foul. All in all, a good tax filing year.
Date published: 2021-02-21
Rated 5 out of 5 by from fast and simple Just super easy! Plain English, easy to understand and follow along.
Date published: 2021-02-21
Rated 5 out of 5 by from Alana was Awesome! She was patience and asked the right questions! She fixed my issue and was able to efile my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Piece of cake! Very thorough and painless for eight years and counting --
Date published: 2021-02-21
Rated 5 out of 5 by from Extremely Helpful & Aggressively Simplified helpful, simplified, easy, knowledgeable, orderly, professional, friendly
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and correct I have been using turbo tax for years . It is a reliable and user friendly way to file your taxes from home .
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is GREAT! Awesome!!! Very detailed and I like it , lets you get FULL and ALL deductibles.
Date published: 2021-02-21
Rated 5 out of 5 by from Best Customer Service/Tax Agents in the World!!! No matter the issue or mess up on my end (which is a lot) each and every one of the agents that helped me did more than just help me get my return done, they helped me get the most back as well as educated me and helped me to understand what it was they were helping me with. My mind is blown away by the professionalism and services each one of these individuals brought to the table. It is good to know that there are still good people that take pride in what they do. Not once did I feel like I was an annoyance or bother, they ALL made me feel at ease and went above and beyond. I have NEVER had such amazing service from any company let alone 4 different people from the same company back to back in the same day!!! Freaking amazing.
Date published: 2021-02-21
Rated 5 out of 5 by from Love TurboTax This software has helped throughout the years in getting my taxes done with relative ease. I will always be a big fan of TurboTax!
Date published: 2021-02-21
Rated 5 out of 5 by from Great I've filed with Turbotax for the last 7 years and I've never had an issue
Date published: 2021-02-21
Rated 4 out of 5 by from Personal Income Tax Filing Made Easy I'm actually a CPA and I work in the corporate tax sphere for a living. I actively avoid personal income tax work if I can, but I can't avoid filing my own taxes. TurboTax normally makes filing very easy (although writing a check to the IRS is always difficult). I did have interact with Natasha via the chat feature...I experienced a brief glitch with the software this year...unsure if it was user error on my part or if I just didn't have an input in the correct space...regardless, I reported the issue to Natasha and she handled it graciously. The glitch seemed to right itself, so no harm, no foul. All in all, a good tax filing year.
Date published: 2021-02-21
Rated 5 out of 5 by from fast and simple Just super easy! Plain English, easy to understand and follow along.
Date published: 2021-02-21
Rated 5 out of 5 by from Alana was Awesome! She was patience and asked the right questions! She fixed my issue and was able to efile my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Piece of cake! Very thorough and painless for eight years and counting --
Date published: 2021-02-21
Rated 5 out of 5 by from Extremely Helpful & Aggressively Simplified helpful, simplified, easy, knowledgeable, orderly, professional, friendly
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and correct I have been using turbo tax for years . It is a reliable and user friendly way to file your taxes from home .
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13371