TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I Hate Taxes! TT is a great tool that keeps me organized throughout the year.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Is Great Was Very Helpful, Took There Time With Me & Helper Me With Question
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is great this is my 9th year using turbotax and as always it has been a very easy painfree experience
Date published: 2022-02-13
Rated 1 out of 5 by from Had nothing but problems this year. After 2021 TurboTax downloaded it wouldn't pull in previous years' tax information. Tried reloading, didn't work, so I typed in all my info. Then when I went to file...kept getting error on 2210 since the program wanted me to have the IRS figure my penalty. Checked for updates (multiple times) as stated by TurboTax...and it didn't work. Tried multiple ways and several hours to be able to pay my penalty tax when I filed. Searched TurboTax for help but only could find information about 2020 and before. What a waste of time. Get rid of the old stuff! I finally just filed and went to IRS and paid my penalty separately. I could have spent less time if I did it all by pencil. So disappointed. Really not a good program to use anymore.
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax is a scam At every turn TurboTax has forced me to upgrade to a more expensive version, I have a simple tax situation as I rent, make under 6 figures, don't have kids, have only one W2, but was forced to use premier version to file. It is a huge racket to keep the tax code complicated and force our hand to use their software. I found out this year they didn't file my state return for a few years ago during a background check (but did Federal) which has been incredibly frustrating to remedy. Staff is nice but I pray for a day we don't need to spend $100 to file simple taxes.
Date published: 2022-02-13
Rated 5 out of 5 by from Great I have been using Turbo tax for years and it's always quick and easy.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome very fast and friendly staff was very knowlagble will be using turbo tax for many years
Date published: 2022-02-13
Rated 5 out of 5 by from Still useful after eleven years The tips are still useful, any tax law changes are acknowledged immediately, and the interface makes the action of filing state and federal taxes much easier than usual. If there is one thing that I would recommend that Intuit review, it would be reporting bonuses. I made sure to report that I was given a bonus for 2021 but the question never reappeared while completing the federal tax section. I reported the bonus and amount on the state section, and was taxed accordingly. I’ll pay any penalties that appear later in the year regarding my federal return if the IRS wants to discuss my bonus, but Inuit might want to review the section regarding bonuses and how they should be reported on federal returns (unless I’m missing something?).
Date published: 2022-02-13
Rated 5 out of 5 by from Simple File Was easy to follow and helpful tips were useful...
Date published: 2022-02-13
Rated 5 out of 5 by from Helpful again for another year! Easy for filing my taxes these last 13 years! Thank God!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13368
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Hate Taxes! TT is a great tool that keeps me organized throughout the year.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Is Great Was Very Helpful, Took There Time With Me & Helper Me With Question
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is great this is my 9th year using turbotax and as always it has been a very easy painfree experience
Date published: 2022-02-13
Rated 1 out of 5 by from Had nothing but problems this year. After 2021 TurboTax downloaded it wouldn't pull in previous years' tax information. Tried reloading, didn't work, so I typed in all my info. Then when I went to file...kept getting error on 2210 since the program wanted me to have the IRS figure my penalty. Checked for updates (multiple times) as stated by TurboTax...and it didn't work. Tried multiple ways and several hours to be able to pay my penalty tax when I filed. Searched TurboTax for help but only could find information about 2020 and before. What a waste of time. Get rid of the old stuff! I finally just filed and went to IRS and paid my penalty separately. I could have spent less time if I did it all by pencil. So disappointed. Really not a good program to use anymore.
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax is a scam At every turn TurboTax has forced me to upgrade to a more expensive version, I have a simple tax situation as I rent, make under 6 figures, don't have kids, have only one W2, but was forced to use premier version to file. It is a huge racket to keep the tax code complicated and force our hand to use their software. I found out this year they didn't file my state return for a few years ago during a background check (but did Federal) which has been incredibly frustrating to remedy. Staff is nice but I pray for a day we don't need to spend $100 to file simple taxes.
Date published: 2022-02-13
Rated 5 out of 5 by from Great I have been using Turbo tax for years and it's always quick and easy.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome very fast and friendly staff was very knowlagble will be using turbo tax for many years
Date published: 2022-02-13
Rated 5 out of 5 by from Still useful after eleven years The tips are still useful, any tax law changes are acknowledged immediately, and the interface makes the action of filing state and federal taxes much easier than usual. If there is one thing that I would recommend that Intuit review, it would be reporting bonuses. I made sure to report that I was given a bonus for 2021 but the question never reappeared while completing the federal tax section. I reported the bonus and amount on the state section, and was taxed accordingly. I’ll pay any penalties that appear later in the year regarding my federal return if the IRS wants to discuss my bonus, but Inuit might want to review the section regarding bonuses and how they should be reported on federal returns (unless I’m missing something?).
Date published: 2022-02-13
Rated 5 out of 5 by from Simple File Was easy to follow and helpful tips were useful...
Date published: 2022-02-13
Rated 5 out of 5 by from Helpful again for another year! Easy for filing my taxes these last 13 years! Thank God!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13368