TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Have been using them for 6 years and they have helped every step andhaave got me the most money back .
Date published: 2021-02-21
Rated 5 out of 5 by from Never paying somebody to do my taxes again I will never pay somebody to do my taxes again. This was too easy and done in a very timely manner.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Helpful Easy to use and feel confident in how it was completed
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax did an amazing job with my taxes AMAZING!!! Turbo Tax made filing my taxes very easy.
Date published: 2021-02-21
Rated 3 out of 5 by from it gets the job done turbo tax has been my go to since they stopped sending the booklets out many years ago, and after the telefile was done. what gets me is the inconsistant rates i get charged for the ez way. why 80 bucks for fed and state?it's not like i am getting anything back
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is excellent! Turbo Tax is excellent talked me through the process.
Date published: 2021-02-21
Rated 3 out of 5 by from new fees? why new audit fees. I don't understand, why? why $40? why
Date published: 2021-02-21
Rated 4 out of 5 by from yes! I thought it was prettty simple. Thank you for the explanations
Date published: 2021-02-21
Rated 2 out of 5 by from They made it more difficult, hard to understand The updates to Turbo Tax are NOT good. First they assume that everything you did last year, you did this year. Then, there is no explanations of any kind as to what your suppose to do to change the information. Like in past years it was a step by step process that guided you, now you have to figure out the process yourself. Then things would pop up with absolutely no explanations as to why, and when you went to the help section it was pretty much worthless. Then there was the constant adds to pay for more expensive tax service. Then the E-File section. If you make a mistake, like not wanting your e-filing paid from your return, you have absolutely no way to change your mind, back up or correct it. Then in the state refund they had listed in there a vehicle I sold 1 year ago. There was no place, no explanation, no guide, absolutely nothing to add in a different or new vehicle. And you can't contact anyone at Turbo Tax, that is not allowed in order to figure out how to work their software. You have to pay an exorbitant amount just to speak to someone. Totally not user friendly, less friendly, and more exploitative.
Date published: 2021-02-21
Rated 5 out of 5 by from Great! I like that I can choose whether to download my tax information or enter it myself.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Have been using them for 6 years and they have helped every step andhaave got me the most money back .
Date published: 2021-02-21
Rated 5 out of 5 by from Never paying somebody to do my taxes again I will never pay somebody to do my taxes again. This was too easy and done in a very timely manner.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Helpful Easy to use and feel confident in how it was completed
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax did an amazing job with my taxes AMAZING!!! Turbo Tax made filing my taxes very easy.
Date published: 2021-02-21
Rated 3 out of 5 by from it gets the job done turbo tax has been my go to since they stopped sending the booklets out many years ago, and after the telefile was done. what gets me is the inconsistant rates i get charged for the ez way. why 80 bucks for fed and state?it's not like i am getting anything back
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is excellent! Turbo Tax is excellent talked me through the process.
Date published: 2021-02-21
Rated 3 out of 5 by from new fees? why new audit fees. I don't understand, why? why $40? why
Date published: 2021-02-21
Rated 4 out of 5 by from yes! I thought it was prettty simple. Thank you for the explanations
Date published: 2021-02-21
Rated 2 out of 5 by from They made it more difficult, hard to understand The updates to Turbo Tax are NOT good. First they assume that everything you did last year, you did this year. Then, there is no explanations of any kind as to what your suppose to do to change the information. Like in past years it was a step by step process that guided you, now you have to figure out the process yourself. Then things would pop up with absolutely no explanations as to why, and when you went to the help section it was pretty much worthless. Then there was the constant adds to pay for more expensive tax service. Then the E-File section. If you make a mistake, like not wanting your e-filing paid from your return, you have absolutely no way to change your mind, back up or correct it. Then in the state refund they had listed in there a vehicle I sold 1 year ago. There was no place, no explanation, no guide, absolutely nothing to add in a different or new vehicle. And you can't contact anyone at Turbo Tax, that is not allowed in order to figure out how to work their software. You have to pay an exorbitant amount just to speak to someone. Totally not user friendly, less friendly, and more exploitative.
Date published: 2021-02-21
Rated 5 out of 5 by from Great! I like that I can choose whether to download my tax information or enter it myself.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13367