TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great first time experience My first time doing taxes by myself and it was easy for me to complete.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is awesome! Thanks "TURBO TAX" it was very easy to follow all directions to file your free edition, it went through all deductions necessary to complete our taxes.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is easy and very straight forward very easy to go through and very stress free. highly recommend
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome!! And easy!! SO easy and Awesome!! Turbo Tax made it so quick for me!
Date published: 2022-02-13
Rated 2 out of 5 by from They want you to pay for a free service I use TurboTax because all my information is saved and ready to go. That said, they aggressively try to convince users to needlessly pay for extra features that won't increase their return. I have a pretty straightforward situation and without fail they push hard to upgrade the service.
Date published: 2022-02-13
Rated 5 out of 5 by from TB is great! Fast and Easy very everything showing on the screen. No complaints.
Date published: 2022-02-13
Rated 4 out of 5 by from this is my second time--the first time was rejecte I was not happy because I thought I had it finished and it was rejected. Im hoping it will go through this time.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is awesome It was great will recommend to friends thank you turbo tax
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Very easy to follow took no time at all glad I chose turbo tax
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax Native app is inferior to web app I purchased a license of turbotax 2021 from Costco, having used the web app the last several years. I was startled by how clunky the UI was and how "unintelligent" the import feature was. It seems like it's a second class citizen in the intuit world, and you should either dedicate some time and talent to make it as good of a product as your web app, or just drop it altogether. Also there was a very frustrating bug with the new CARES act handling of charitable contributions. I took me an hour to resolve. It's a known issue but none of these answers helped: https://ttlc.intuit.com/community/tax-credits-deductions/discussion/how-do-i-fix-my-charitable-contributions-it-says-i-have-an-unacceptable-value/00/1791002, and I actually had to go and dig into the forms and read about what the value should be, though the software could easily have calculated this.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great first time experience My first time doing taxes by myself and it was easy for me to complete.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is awesome! Thanks "TURBO TAX" it was very easy to follow all directions to file your free edition, it went through all deductions necessary to complete our taxes.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is easy and very straight forward very easy to go through and very stress free. highly recommend
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome!! And easy!! SO easy and Awesome!! Turbo Tax made it so quick for me!
Date published: 2022-02-13
Rated 2 out of 5 by from They want you to pay for a free service I use TurboTax because all my information is saved and ready to go. That said, they aggressively try to convince users to needlessly pay for extra features that won't increase their return. I have a pretty straightforward situation and without fail they push hard to upgrade the service.
Date published: 2022-02-13
Rated 5 out of 5 by from TB is great! Fast and Easy very everything showing on the screen. No complaints.
Date published: 2022-02-13
Rated 4 out of 5 by from this is my second time--the first time was rejecte I was not happy because I thought I had it finished and it was rejected. Im hoping it will go through this time.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is awesome It was great will recommend to friends thank you turbo tax
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Very easy to follow took no time at all glad I chose turbo tax
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax Native app is inferior to web app I purchased a license of turbotax 2021 from Costco, having used the web app the last several years. I was startled by how clunky the UI was and how "unintelligent" the import feature was. It seems like it's a second class citizen in the intuit world, and you should either dedicate some time and talent to make it as good of a product as your web app, or just drop it altogether. Also there was a very frustrating bug with the new CARES act handling of charitable contributions. I took me an hour to resolve. It's a known issue but none of these answers helped: https://ttlc.intuit.com/community/tax-credits-deductions/discussion/how-do-i-fix-my-charitable-contributions-it-says-i-have-an-unacceptable-value/00/1791002, and I actually had to go and dig into the forms and read about what the value should be, though the software could easily have calculated this.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13367