TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from State ID number Both of our Employer State ID Number Boxes (Box 15) were blank. The e-file system would not allow us to move forward until we entered something like (Not applicable N/A) into my wife's W-2 box 15.
Date published: 2021-02-21
Rated 4 out of 5 by from Bernice was Excellent! Had difficulty in completing my form, but Bernice talked me through it and was such a Blessing!
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! Made it quick and painless to file. Would definitely recommend. Walked me thru every section.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Super easy and intuitive, definitely recommend to anyone
Date published: 2021-02-21
Rated 5 out of 5 by from SULEIMAN VERRY GOOO FOR FILING TAX RETURN AND I RECOMEND EV
Date published: 2021-02-21
Rated 5 out of 5 by from 2021 I've been using Turbo Tax for a very long time, including 2021
Date published: 2021-02-21
Rated 5 out of 5 by from TURBOTAX IS GREAT Easy to use. Lots of resources built in. Love it. I would recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy will use next year I liked that the app did all the work for me very easy too use
Date published: 2021-02-21
Rated 1 out of 5 by from Serious glitches, can't efile. It kept asking me to fix correct information, including zip codes for companies I do business with that were correct!! It would not let me e-file and when I reached out- you can't get anyone on the phone and they want to charge you $60 for a tax expert- Nope sorry- Im not paying for your glitch. Tried to get a refund so I could efile with another compony and again couldn't get anyone on the phone to make it happen. We won't be using them again. Sub Par Product
Date published: 2021-02-21
Rated 5 out of 5 by from So thorough and straightforward process, smooth I was able to navigate through the process very simply following the prompts, and occasionally seeking more detail. Thanks!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from State ID number Both of our Employer State ID Number Boxes (Box 15) were blank. The e-file system would not allow us to move forward until we entered something like (Not applicable N/A) into my wife's W-2 box 15.
Date published: 2021-02-21
Rated 4 out of 5 by from Bernice was Excellent! Had difficulty in completing my form, but Bernice talked me through it and was such a Blessing!
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! Made it quick and painless to file. Would definitely recommend. Walked me thru every section.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Super easy and intuitive, definitely recommend to anyone
Date published: 2021-02-21
Rated 5 out of 5 by from SULEIMAN VERRY GOOO FOR FILING TAX RETURN AND I RECOMEND EV
Date published: 2021-02-21
Rated 5 out of 5 by from 2021 I've been using Turbo Tax for a very long time, including 2021
Date published: 2021-02-21
Rated 5 out of 5 by from TURBOTAX IS GREAT Easy to use. Lots of resources built in. Love it. I would recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy will use next year I liked that the app did all the work for me very easy too use
Date published: 2021-02-21
Rated 1 out of 5 by from Serious glitches, can't efile. It kept asking me to fix correct information, including zip codes for companies I do business with that were correct!! It would not let me e-file and when I reached out- you can't get anyone on the phone and they want to charge you $60 for a tax expert- Nope sorry- Im not paying for your glitch. Tried to get a refund so I could efile with another compony and again couldn't get anyone on the phone to make it happen. We won't be using them again. Sub Par Product
Date published: 2021-02-21
Rated 5 out of 5 by from So thorough and straightforward process, smooth I was able to navigate through the process very simply following the prompts, and occasionally seeking more detail. Thanks!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13358