TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Terrible Experience Did almost my entire tax return online before reaching the end and being told that I need to download the desktop version since my wife and I have different states of residence. Downloaded the desktop version (which I had to pay for), then had to download (and pay for) the states. Did the whole thing again before it told me that my wife and I couldn't file together (because of the different states), and I couldn't just delete her from my return, so I had to start over again. Did the whole returns again, and had to pay again at the end to file. I'm going to pay someone to do it for me from now on.
Date published: 2022-02-13
Rated 5 out of 5 by from Why waste money? I absolutely recommend! Easy, saved time and money with big chain tax preparers.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great Good customer service will recommend turbo tax to friends
Date published: 2022-02-13
Rated 5 out of 5 by from so easy and worry free I felt at ease. Turbo tax walked me through all the steps and process. Felt comfortable with whole process
Date published: 2022-02-13
Rated 5 out of 5 by from great service great service with turbo tax for sure I will be using them next year
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Live help saved the day The live help saved the day and helped fix our return glitch, THANKS NAYA!
Date published: 2022-02-13
Rated 5 out of 5 by from Great! Worked out perfectly, exactly as advertised. And it was free!
Date published: 2022-02-13
Rated 3 out of 5 by from Turbo Tax Serves It's Purpose Turbo tax was easy to use, and a quick service, but the price is not justified by the quality. Yet again, the price for this "free service" increased this year, and the functions were exactly the same. The price of the increase was not justified by the usability of the website.
Date published: 2022-02-13
Rated 1 out of 5 by from It's meh I love I can file my taxes on here for free. However, the IRS keeps on rejecting my return over and over again. Everything is CORRECT. I looked at all my information, all my papers, EVERYTHING. And they're still saying my AGI is wrong even though I looked at it and typed in the number of my AGI. Something is wrong with this. I called and they helped but it was still rejected.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is great It was quick and easy to do my taxes very user friendly. I would recommend to family and friends,
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible Experience Did almost my entire tax return online before reaching the end and being told that I need to download the desktop version since my wife and I have different states of residence. Downloaded the desktop version (which I had to pay for), then had to download (and pay for) the states. Did the whole thing again before it told me that my wife and I couldn't file together (because of the different states), and I couldn't just delete her from my return, so I had to start over again. Did the whole returns again, and had to pay again at the end to file. I'm going to pay someone to do it for me from now on.
Date published: 2022-02-13
Rated 5 out of 5 by from Why waste money? I absolutely recommend! Easy, saved time and money with big chain tax preparers.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great Good customer service will recommend turbo tax to friends
Date published: 2022-02-13
Rated 5 out of 5 by from so easy and worry free I felt at ease. Turbo tax walked me through all the steps and process. Felt comfortable with whole process
Date published: 2022-02-13
Rated 5 out of 5 by from great service great service with turbo tax for sure I will be using them next year
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax Live help saved the day The live help saved the day and helped fix our return glitch, THANKS NAYA!
Date published: 2022-02-13
Rated 5 out of 5 by from Great! Worked out perfectly, exactly as advertised. And it was free!
Date published: 2022-02-13
Rated 3 out of 5 by from Turbo Tax Serves It's Purpose Turbo tax was easy to use, and a quick service, but the price is not justified by the quality. Yet again, the price for this "free service" increased this year, and the functions were exactly the same. The price of the increase was not justified by the usability of the website.
Date published: 2022-02-13
Rated 1 out of 5 by from It's meh I love I can file my taxes on here for free. However, the IRS keeps on rejecting my return over and over again. Everything is CORRECT. I looked at all my information, all my papers, EVERYTHING. And they're still saying my AGI is wrong even though I looked at it and typed in the number of my AGI. Something is wrong with this. I called and they helped but it was still rejected.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is great It was quick and easy to do my taxes very user friendly. I would recommend to family and friends,
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13356