TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from it was good to pay the payment are increasing every year for filing through turbo tax. please consider and have promotions and discounts applied
Date published: 2023-02-16
Rated 3 out of 5 by from Slightly Unsatisfied The help is awesome but I was not given an option to opt out of paying for my return but yet it charged me as if I agreed to pay. I choose the free option from the beginning as I've done for 7 years.
Date published: 2023-02-16
Rated 5 out of 5 by from turbotax is awesome! super easy to use. navigation is great and extremely friendly.
Date published: 2023-02-16
Rated 5 out of 5 by from Wouldn’t go anywhere else! Last year i decided I would try to have my taxes done “professionally “ but it ended up costing me more and taking a lot longer. TurboTax will be my go to from here on out.
Date published: 2023-02-16
Rated 5 out of 5 by from 8 Years Strong I had to call in due to an issue that I self-caused. Thier team was able to answer and solve all of my questions and problems. It is nice to see a team of people so smart and detailed as the Turbo Tax team. You guys rock! You got me the maximum refund that was possible. Veryy happy! 10 out of 5 stars!
Date published: 2023-02-16
Rated 5 out of 5 by from good stuff easy and this novice appreciates that...thanks again!!
Date published: 2023-02-16
Rated 5 out of 5 by from Using Turbo Tax makes tax filing simple and easy. Not much to day other than it walks you thru your taxes step by step, couldn't be easier!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax Phone Assistance I have used Turbotax for many years. This year is no exception. However, when I tried to efile, I was informed that I did not complete the filing of my 2021 tax return. This was very distressful for me but thanks to the lady that helped me on the phone, we figured out what happened. All they wanted to know was my adjusted growth income. I don't know why. The choices at the beginning of the verification process did not match up with anything that I had done. I did file through turbotax but the choices did not allow me to say that. This needs to be changed.
Date published: 2023-02-16
Rated 5 out of 5 by from Amazing! Thanks for the help as i needed it! i love the chat button.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome ! Everything was very simple and had great explanations! This was definitely better than HnR Block. Thanks TurboTax
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it was good to pay the payment are increasing every year for filing through turbo tax. please consider and have promotions and discounts applied
Date published: 2023-02-16
Rated 3 out of 5 by from Slightly Unsatisfied The help is awesome but I was not given an option to opt out of paying for my return but yet it charged me as if I agreed to pay. I choose the free option from the beginning as I've done for 7 years.
Date published: 2023-02-16
Rated 5 out of 5 by from turbotax is awesome! super easy to use. navigation is great and extremely friendly.
Date published: 2023-02-16
Rated 5 out of 5 by from Wouldn’t go anywhere else! Last year i decided I would try to have my taxes done “professionally “ but it ended up costing me more and taking a lot longer. TurboTax will be my go to from here on out.
Date published: 2023-02-16
Rated 5 out of 5 by from 8 Years Strong I had to call in due to an issue that I self-caused. Thier team was able to answer and solve all of my questions and problems. It is nice to see a team of people so smart and detailed as the Turbo Tax team. You guys rock! You got me the maximum refund that was possible. Veryy happy! 10 out of 5 stars!
Date published: 2023-02-16
Rated 5 out of 5 by from good stuff easy and this novice appreciates that...thanks again!!
Date published: 2023-02-16
Rated 5 out of 5 by from Using Turbo Tax makes tax filing simple and easy. Not much to day other than it walks you thru your taxes step by step, couldn't be easier!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax Phone Assistance I have used Turbotax for many years. This year is no exception. However, when I tried to efile, I was informed that I did not complete the filing of my 2021 tax return. This was very distressful for me but thanks to the lady that helped me on the phone, we figured out what happened. All they wanted to know was my adjusted growth income. I don't know why. The choices at the beginning of the verification process did not match up with anything that I had done. I did file through turbotax but the choices did not allow me to say that. This needs to be changed.
Date published: 2023-02-16
Rated 5 out of 5 by from Amazing! Thanks for the help as i needed it! i love the chat button.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome ! Everything was very simple and had great explanations! This was definitely better than HnR Block. Thanks TurboTax
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13349