TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is easier than what it looks very helpful, very easy, will use turbotax from now on
Date published: 2023-02-16
Rated 1 out of 5 by from Hidden fees and user interface designed to trick I cant count the number of times I had to decline an upgrade, a fee for adding state taxes? a fee for paying from my refund?? Each screen where there is a choice to pay more purposely has the decline option blend in. I know a lot of companies do this, but in my experience, turbo tax is the worst ive ever used.
Date published: 2023-02-16
Rated 5 out of 5 by from So easy, it was actually fun to do Using the Turbo Tax app was so easy, it actually made doing our taxes fun. There is info every step of the way so even if you don't understand the specific tax question, there is guidance.
Date published: 2023-02-16
Rated 5 out of 5 by from Imlik Always get it done. And I only had one problem one year I didn't get my check in still don't know why
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Rules! Always the best tax resource! Huge fan! Been using it for 8 years and couldn't be happier with the product and service.
Date published: 2023-02-16
Rated 5 out of 5 by from top notch You are top notch as always. Always finding all of the deductions that apply to me
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is awesome helped me file my small business taxes fast and easy.
Date published: 2023-02-16
Rated 1 out of 5 by from Way Overpriced for Self-Employed My entire refund was eaten by your ridiculous service charge. It's much higher than every other tax software out there.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy do it yourself Hard to get answers to questions but fast to get called back to help
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax fees were forced I have been using TurboTax for last few years and this year it kept forcing me to have MAX. For some reason it want giving me the option to not have MAX were I even had to call customer service and get a discount code to not use it. I thought I would be satisfied but then it forced me to use the Premium Service which I had no way of refusing. I ended up filing because I was over starting over again and paid the fee. I hope in the future they can fix this problem and I can continue using this product
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easier than what it looks very helpful, very easy, will use turbotax from now on
Date published: 2023-02-16
Rated 1 out of 5 by from Hidden fees and user interface designed to trick I cant count the number of times I had to decline an upgrade, a fee for adding state taxes? a fee for paying from my refund?? Each screen where there is a choice to pay more purposely has the decline option blend in. I know a lot of companies do this, but in my experience, turbo tax is the worst ive ever used.
Date published: 2023-02-16
Rated 5 out of 5 by from So easy, it was actually fun to do Using the Turbo Tax app was so easy, it actually made doing our taxes fun. There is info every step of the way so even if you don't understand the specific tax question, there is guidance.
Date published: 2023-02-16
Rated 5 out of 5 by from Imlik Always get it done. And I only had one problem one year I didn't get my check in still don't know why
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Rules! Always the best tax resource! Huge fan! Been using it for 8 years and couldn't be happier with the product and service.
Date published: 2023-02-16
Rated 5 out of 5 by from top notch You are top notch as always. Always finding all of the deductions that apply to me
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is awesome helped me file my small business taxes fast and easy.
Date published: 2023-02-16
Rated 1 out of 5 by from Way Overpriced for Self-Employed My entire refund was eaten by your ridiculous service charge. It's much higher than every other tax software out there.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy do it yourself Hard to get answers to questions but fast to get called back to help
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax fees were forced I have been using TurboTax for last few years and this year it kept forcing me to have MAX. For some reason it want giving me the option to not have MAX were I even had to call customer service and get a discount code to not use it. I thought I would be satisfied but then it forced me to use the Premium Service which I had no way of refusing. I ended up filing because I was over starting over again and paid the fee. I hope in the future they can fix this problem and I can continue using this product
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13347