TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
georgekr from
it didn't take long to do ,loved it
it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by
AshleyNF2021 from
Love it
They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by
Dougie in Acworth from
Better after our suggestions are 100% implemented!
We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by
saracan61 from
Horrible Experience
Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
Rated 4 out of 5 by
Andrew200 from
Turbo Tax was alright
Turbo tax was alright except for the time waiting to correct the 8582 forms that was kind of long winded.
Date published: 2022-03-03
Rated 2 out of 5 by
LisaACH from
Missing Investment Downloads
Very dissappointed there is no longer the option to download investment information for 1041's. Will be looking elsewhere next year.
Date published: 2022-03-03
Rated 5 out of 5 by
Baby Bess from
TurboTax is awesome
This process was new just like online schooling, but with impertinent documents. Once verified it was a smooth transition.
Date published: 2022-03-03
Rated 5 out of 5 by
NurseNinny from
Love Turbo Tax
easy to use, quick and courteous experts. This is our 3rd year in a row using Turbo tax. We love it.
Date published: 2022-03-03
Rated 5 out of 5 by
Crystalball1120 from
Great people and great work
Great work and great people, I'm very satisfied...
Date published: 2022-03-03
Rated 5 out of 5 by
KenDo212 from
MY REVIEW
Some of the instructions were confusing but chatting with your agents helped me through it
All TurboTax® Offerings Reviews - Page 13343
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
georgekr from
it didn't take long to do ,loved it
it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by
AshleyNF2021 from
Love it
They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by
Dougie in Acworth from
Better after our suggestions are 100% implemented!
We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by
saracan61 from
Horrible Experience
Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
Rated 4 out of 5 by
Andrew200 from
Turbo Tax was alright
Turbo tax was alright except for the time waiting to correct the 8582 forms that was kind of long winded.
Date published: 2022-03-03
Rated 2 out of 5 by
LisaACH from
Missing Investment Downloads
Very dissappointed there is no longer the option to download investment information for 1041's. Will be looking elsewhere next year.
Date published: 2022-03-03
Rated 5 out of 5 by
Baby Bess from
TurboTax is awesome
This process was new just like online schooling, but with impertinent documents. Once verified it was a smooth transition.
Date published: 2022-03-03
Rated 5 out of 5 by
NurseNinny from
Love Turbo Tax
easy to use, quick and courteous experts. This is our 3rd year in a row using Turbo tax. We love it.
Date published: 2022-03-03
Rated 5 out of 5 by
Crystalball1120 from
Great people and great work
Great work and great people, I'm very satisfied...
Date published: 2022-03-03
Rated 5 out of 5 by
KenDo212 from
MY REVIEW
Some of the instructions were confusing but chatting with your agents helped me through it
All TurboTax® Offerings Reviews - Page 13343
Date published: 2022-03-03