TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from So many bugs. Especially, with rental property & HSA. ----------
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is stress free It was a very easy and stress free experience. I would highly recommend this product.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great and I recommend it to all. I did not need to contact a representative today. Very easy to manuever.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitches in the system Experienced multiple issues when filing my taxes. Telling me to correct issues on my spouses form, when I'm filing single, and when trying to add a vehicle for deductions, kept saying it was a tractor trailer, no matter what selection I made.
Date published: 2021-02-21
Rated 1 out of 5 by from 1099-NEC was a nightmare Filling out a 1099-NEC on here is a nightmare, and not worth the $40 they charge you for it. With today's growing gig-economy, being able to seamlessly fill out your 1099-NEC is a MUST HAVE. I hope TurboTax gets better about 1099s by next year, or it'll be my last year using it.
Date published: 2021-02-21
Rated 4 out of 5 by from Consistently Excellent I've used Turbo Tax for about 8 years. Always excellent.
Date published: 2021-02-21
Rated 1 out of 5 by from So frustrating Fails to load all needed information from prior year returns. Fails to prompt questions for situations that occur every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Easy interface. No fuss for easy free filing. Cannot comment on deluxe packages.
Date published: 2021-02-21
Rated 1 out of 5 by from I will never use Turbo Tax again ! I had a problem with my state return that numerous calls to customer service could not resolve, and had to mail by return in, even though my state requires it to be e-filed !! On the Turbo Tax community tax discussion board, it appears that this has been a problem for over a year, and the folks at Turbo Tax have been unable to resolve it.....shame on them !
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy This app is very easy and helpful all in one love this app will continue using it for a while.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from So many bugs. Especially, with rental property & HSA. ----------
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax is stress free It was a very easy and stress free experience. I would highly recommend this product.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great and I recommend it to all. I did not need to contact a representative today. Very easy to manuever.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitches in the system Experienced multiple issues when filing my taxes. Telling me to correct issues on my spouses form, when I'm filing single, and when trying to add a vehicle for deductions, kept saying it was a tractor trailer, no matter what selection I made.
Date published: 2021-02-21
Rated 1 out of 5 by from 1099-NEC was a nightmare Filling out a 1099-NEC on here is a nightmare, and not worth the $40 they charge you for it. With today's growing gig-economy, being able to seamlessly fill out your 1099-NEC is a MUST HAVE. I hope TurboTax gets better about 1099s by next year, or it'll be my last year using it.
Date published: 2021-02-21
Rated 4 out of 5 by from Consistently Excellent I've used Turbo Tax for about 8 years. Always excellent.
Date published: 2021-02-21
Rated 1 out of 5 by from So frustrating Fails to load all needed information from prior year returns. Fails to prompt questions for situations that occur every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Easy interface. No fuss for easy free filing. Cannot comment on deluxe packages.
Date published: 2021-02-21
Rated 1 out of 5 by from I will never use Turbo Tax again ! I had a problem with my state return that numerous calls to customer service could not resolve, and had to mail by return in, even though my state requires it to be e-filed !! On the Turbo Tax community tax discussion board, it appears that this has been a problem for over a year, and the folks at Turbo Tax have been unable to resolve it.....shame on them !
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy This app is very easy and helpful all in one love this app will continue using it for a while.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13343