TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mandy420 from
Amanda's TurboTax Online Free Edition Review
I liked how easy it was to enter the information but was not able to use my card to receive the payment.
Date published: 2022-02-28
Rated 4 out of 5 by
Jimbo1369 from
Costly Web Software
Software is relatively easy to use if one doesn't have many or any complex tax problems. I did not use any tax expert nor did I buy the supporting TurboTax software for that specific purpose. One annoyance is that TTax continued repeatedly to ask if I wanted to upgrade to MAX. Maybe I should look for the FREE version next time.
Date published: 2022-02-28
Rated 1 out of 5 by
Jem192 from
TurboTax was giving me alot of trouble
It was very simple last year but when I was doing my taxes this year, I kept getting rejected for duplicate information. I reviewed and submitted multiple times just to keep having the issue. I filed with another company and had no issues with it
Date published: 2022-02-28
Rated 5 out of 5 by
Tillieg from
Turbo was outstanding.
The expert that I was given to handle my taxes took the time to go over my taxes and answer all questions that I had and explained each and everyone of them with patient and if I had a repetitious question he still had patience with me and stayed with me until I understood it.
Date published: 2022-02-28
Rated 3 out of 5 by
VinnyD2 from
Need better User Experience around 1099 entries
For those of us that do options trading, the "Needs Review" process is very repetitive and redundant based on the data pulled from the financial account(s). Too many "Needs Review"
Date published: 2022-02-28
Rated 5 out of 5 by
Angie2623 from
Turbo tax is fast, easy and sufficient !!
Turbo tax is fast, easy and sufficient!! this is my 2nd year using it and I will continue to use it.
Date published: 2022-02-28
Rated 5 out of 5 by
reyna206 from
good
live chat help was very helpful, very fast to answer my questions
Date published: 2022-02-28
Rated 5 out of 5 by
Maidameaux from
Turbo Tax is Awesome!!!
The ease of this application is amazing! It basically takes you through all the processes!
Date published: 2022-02-28
Rated 5 out of 5 by
badge66 from
Far From Overcomplicated
Been using TurboTax for well over a decade. I appreciate the ease of use and having all of the new tax codes already figured out for me.
Date published: 2022-02-28
Rated 2 out of 5 by
Anthony2309458732 from
Live help is worthless
Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
All TurboTax® Offerings Reviews - Page 13341
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mandy420 from
Amanda's TurboTax Online Free Edition Review
I liked how easy it was to enter the information but was not able to use my card to receive the payment.
Date published: 2022-02-28
Rated 4 out of 5 by
Jimbo1369 from
Costly Web Software
Software is relatively easy to use if one doesn't have many or any complex tax problems. I did not use any tax expert nor did I buy the supporting TurboTax software for that specific purpose. One annoyance is that TTax continued repeatedly to ask if I wanted to upgrade to MAX. Maybe I should look for the FREE version next time.
Date published: 2022-02-28
Rated 1 out of 5 by
Jem192 from
TurboTax was giving me alot of trouble
It was very simple last year but when I was doing my taxes this year, I kept getting rejected for duplicate information. I reviewed and submitted multiple times just to keep having the issue. I filed with another company and had no issues with it
Date published: 2022-02-28
Rated 5 out of 5 by
Tillieg from
Turbo was outstanding.
The expert that I was given to handle my taxes took the time to go over my taxes and answer all questions that I had and explained each and everyone of them with patient and if I had a repetitious question he still had patience with me and stayed with me until I understood it.
Date published: 2022-02-28
Rated 3 out of 5 by
VinnyD2 from
Need better User Experience around 1099 entries
For those of us that do options trading, the "Needs Review" process is very repetitive and redundant based on the data pulled from the financial account(s). Too many "Needs Review"
Date published: 2022-02-28
Rated 5 out of 5 by
Angie2623 from
Turbo tax is fast, easy and sufficient !!
Turbo tax is fast, easy and sufficient!! this is my 2nd year using it and I will continue to use it.
Date published: 2022-02-28
Rated 5 out of 5 by
reyna206 from
good
live chat help was very helpful, very fast to answer my questions
Date published: 2022-02-28
Rated 5 out of 5 by
Maidameaux from
Turbo Tax is Awesome!!!
The ease of this application is amazing! It basically takes you through all the processes!
Date published: 2022-02-28
Rated 5 out of 5 by
badge66 from
Far From Overcomplicated
Been using TurboTax for well over a decade. I appreciate the ease of use and having all of the new tax codes already figured out for me.
Date published: 2022-02-28
Rated 2 out of 5 by
Anthony2309458732 from
Live help is worthless
Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
All TurboTax® Offerings Reviews - Page 13341
Date published: 2022-02-28