TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Amanda's TurboTax Online Free Edition Review I liked how easy it was to enter the information but was not able to use my card to receive the payment.
Date published: 2022-02-28
Rated 4 out of 5 by from Costly Web Software Software is relatively easy to use if one doesn't have many or any complex tax problems. I did not use any tax expert nor did I buy the supporting TurboTax software for that specific purpose. One annoyance is that TTax continued repeatedly to ask if I wanted to upgrade to MAX. Maybe I should look for the FREE version next time.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax was giving me alot of trouble It was very simple last year but when I was doing my taxes this year, I kept getting rejected for duplicate information. I reviewed and submitted multiple times just to keep having the issue. I filed with another company and had no issues with it
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo was outstanding. The expert that I was given to handle my taxes took the time to go over my taxes and answer all questions that I had and explained each and everyone of them with patient and if I had a repetitious question he still had patience with me and stayed with me until I understood it.
Date published: 2022-02-28
Rated 3 out of 5 by from Need better User Experience around 1099 entries For those of us that do options trading, the "Needs Review" process is very repetitive and redundant based on the data pulled from the financial account(s). Too many "Needs Review"
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is fast, easy and sufficient !! Turbo tax is fast, easy and sufficient!! this is my 2nd year using it and I will continue to use it.
Date published: 2022-02-28
Rated 5 out of 5 by from good live chat help was very helpful, very fast to answer my questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome!!! The ease of this application is amazing! It basically takes you through all the processes!
Date published: 2022-02-28
Rated 5 out of 5 by from Far From Overcomplicated Been using TurboTax for well over a decade. I appreciate the ease of use and having all of the new tax codes already figured out for me.
Date published: 2022-02-28
Rated 2 out of 5 by from Live help is worthless Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13341
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Amanda's TurboTax Online Free Edition Review I liked how easy it was to enter the information but was not able to use my card to receive the payment.
Date published: 2022-02-28
Rated 4 out of 5 by from Costly Web Software Software is relatively easy to use if one doesn't have many or any complex tax problems. I did not use any tax expert nor did I buy the supporting TurboTax software for that specific purpose. One annoyance is that TTax continued repeatedly to ask if I wanted to upgrade to MAX. Maybe I should look for the FREE version next time.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax was giving me alot of trouble It was very simple last year but when I was doing my taxes this year, I kept getting rejected for duplicate information. I reviewed and submitted multiple times just to keep having the issue. I filed with another company and had no issues with it
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo was outstanding. The expert that I was given to handle my taxes took the time to go over my taxes and answer all questions that I had and explained each and everyone of them with patient and if I had a repetitious question he still had patience with me and stayed with me until I understood it.
Date published: 2022-02-28
Rated 3 out of 5 by from Need better User Experience around 1099 entries For those of us that do options trading, the "Needs Review" process is very repetitive and redundant based on the data pulled from the financial account(s). Too many "Needs Review"
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is fast, easy and sufficient !! Turbo tax is fast, easy and sufficient!! this is my 2nd year using it and I will continue to use it.
Date published: 2022-02-28
Rated 5 out of 5 by from good live chat help was very helpful, very fast to answer my questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome!!! The ease of this application is amazing! It basically takes you through all the processes!
Date published: 2022-02-28
Rated 5 out of 5 by from Far From Overcomplicated Been using TurboTax for well over a decade. I appreciate the ease of use and having all of the new tax codes already figured out for me.
Date published: 2022-02-28
Rated 2 out of 5 by from Live help is worthless Paid extra for live help from an "expert" who was unable to figure out basic concepts, such as how to import data from my bank. Wasted a half hour of my time, eventually figured it out myself but still had to pay $100 extra!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13341