TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from EASY TO USE EASY TO USE AND NAVIGATION IS A BREEZE PLUS IT IS FREE
Date published: 2021-02-21
Rated 2 out of 5 by from so expensive The app is easy to use but you guys upcharge for every little thing you even charge to get the refund. Ridiclious
Date published: 2021-02-21
Rated 4 out of 5 by from User Friendly I have found Turbo Tax to be quite user friendly. It helps me file my own taxes quickly and provides answers for most questions without having to consult an accountant or tax professional.
Date published: 2021-02-21
Rated 5 out of 5 by from It Works as Advertised. What more can ya ask for Reasonably well. Although I had to enter some information twice. Especially when they change a Pension Supplier.
Date published: 2021-02-21
Rated 5 out of 5 by from Best edition of filing yet Easy to follow, easy to understand, e-Filing was easy as well
Date published: 2021-02-21
Rated 5 out of 5 by from I find easy to use Overall was great feeling at end all was in place, I did use a live person once through the process, did not help much, afterwards I did figure what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from It is pretty good, however is always adding stuff I liked how easy everything is I just disliked how it kept trying to add on features I didn't want
Date published: 2021-02-21
Rated 3 out of 5 by from Forced into Premier Turbotax is always super useful when you make as little as I do but they're getting really good at forcing people to pay for more features than they need. I ended up needing to pay for premier even though I'm in the lowest tax bracket and only took the standard deduction. Overall, it ended up costing me $140 (since I had to file two different states). Had I know it was going to cost me that much, I would have gone elsewhere but they didn't make it clear until all my info was entered and the forms had been reviewed.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax is so easy to use. It takes you step by step, asking questions to assist you with getting the biggest refund, if you are eligible.
Date published: 2021-02-21
Rated 4 out of 5 by from TAX OK BUT NEXT YEAR WILL GET ANOTHER COMPANY EVERY THING GOOD EXCEPT THE $40.00 YOU CHARGED FOR PAYING OUT MY REFUND. I WILL USE SOMEONE ELSE NEXT YEAR. THANKS
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13336
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY TO USE EASY TO USE AND NAVIGATION IS A BREEZE PLUS IT IS FREE
Date published: 2021-02-21
Rated 2 out of 5 by from so expensive The app is easy to use but you guys upcharge for every little thing you even charge to get the refund. Ridiclious
Date published: 2021-02-21
Rated 4 out of 5 by from User Friendly I have found Turbo Tax to be quite user friendly. It helps me file my own taxes quickly and provides answers for most questions without having to consult an accountant or tax professional.
Date published: 2021-02-21
Rated 5 out of 5 by from It Works as Advertised. What more can ya ask for Reasonably well. Although I had to enter some information twice. Especially when they change a Pension Supplier.
Date published: 2021-02-21
Rated 5 out of 5 by from Best edition of filing yet Easy to follow, easy to understand, e-Filing was easy as well
Date published: 2021-02-21
Rated 5 out of 5 by from I find easy to use Overall was great feeling at end all was in place, I did use a live person once through the process, did not help much, afterwards I did figure what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from It is pretty good, however is always adding stuff I liked how easy everything is I just disliked how it kept trying to add on features I didn't want
Date published: 2021-02-21
Rated 3 out of 5 by from Forced into Premier Turbotax is always super useful when you make as little as I do but they're getting really good at forcing people to pay for more features than they need. I ended up needing to pay for premier even though I'm in the lowest tax bracket and only took the standard deduction. Overall, it ended up costing me $140 (since I had to file two different states). Had I know it was going to cost me that much, I would have gone elsewhere but they didn't make it clear until all my info was entered and the forms had been reviewed.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax is so easy to use. It takes you step by step, asking questions to assist you with getting the biggest refund, if you are eligible.
Date published: 2021-02-21
Rated 4 out of 5 by from TAX OK BUT NEXT YEAR WILL GET ANOTHER COMPANY EVERY THING GOOD EXCEPT THE $40.00 YOU CHARGED FOR PAYING OUT MY REFUND. I WILL USE SOMEONE ELSE NEXT YEAR. THANKS
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13336