TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank God Tracy was absolutely wonderful. She’s kind she’s calm and she’s knowledgeable. I was at the end of my rope with the situation that I could not find my way around but Tracy made it manageable and helped to get it resolved. Having been a customer service rep I can tell you it’s a tough job and I’m very picky about the kind of service I get. She is top-of-the-line! I had problems with being able to find my school tax code and also the information for schedule H filing for the state of Wisconsin neither of which I could’ve done without one of your reps on the other side it was very confusing and it would be good if someone could pay attention to that before next year? Thank you Tracy thanks for your help!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Great app easy to do love it the easiest way get your taxes done at home
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax was excellent Turbo Tax was easy to use and made the prosses easy.
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax Review Turbo Tax was not as difficult as I expected, when I needed a question answered I had a reply in a very short time and it was very helpful
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is worth your time I have been using Turbo Tax for 5 years. They have answers to questions as well as all of the new laws/situations. So easy and always help if needed.
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible For a simple tax return claiming ZERO. this should have been a simple and quick process. takes much too long
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy and informative Very easy and informative , when you need help they are there.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbe Tax I have been using turbo tax for years. It is so easy and they take care of me. I don't think I will change
Date published: 2021-02-21
Rated 5 out of 5 by from I Love Turbo Tax I have used Turbo Tax for many years I never have had a problem with anything. It is very easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is the bomb, you gota try it. The expert was great and friendly, great lady Lara from Iowa.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank God Tracy was absolutely wonderful. She’s kind she’s calm and she’s knowledgeable. I was at the end of my rope with the situation that I could not find my way around but Tracy made it manageable and helped to get it resolved. Having been a customer service rep I can tell you it’s a tough job and I’m very picky about the kind of service I get. She is top-of-the-line! I had problems with being able to find my school tax code and also the information for schedule H filing for the state of Wisconsin neither of which I could’ve done without one of your reps on the other side it was very confusing and it would be good if someone could pay attention to that before next year? Thank you Tracy thanks for your help!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Great app easy to do love it the easiest way get your taxes done at home
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax was excellent Turbo Tax was easy to use and made the prosses easy.
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax Review Turbo Tax was not as difficult as I expected, when I needed a question answered I had a reply in a very short time and it was very helpful
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is worth your time I have been using Turbo Tax for 5 years. They have answers to questions as well as all of the new laws/situations. So easy and always help if needed.
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible For a simple tax return claiming ZERO. this should have been a simple and quick process. takes much too long
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy and informative Very easy and informative , when you need help they are there.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbe Tax I have been using turbo tax for years. It is so easy and they take care of me. I don't think I will change
Date published: 2021-02-21
Rated 5 out of 5 by from I Love Turbo Tax I have used Turbo Tax for many years I never have had a problem with anything. It is very easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is the bomb, you gota try it. The expert was great and friendly, great lady Lara from Iowa.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13334