TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Used Turbotax many many years Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by from It is easy until it isn't I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by from Love turbo tax! TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick Response Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by from terrible charged me a deluxe sub when I continuously said no thanks so rude
Date published: 2021-02-21
Rated 5 out of 5 by from Great way to file your taxes I have used Turbotax for many years now and I don't have any plans to change. It is easy and provides great guidance.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is simple and fast. It was very easy to follow the steps through my return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13331
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used Turbotax many many years Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by from It is easy until it isn't I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by from Love turbo tax! TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick Response Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by from terrible charged me a deluxe sub when I continuously said no thanks so rude
Date published: 2021-02-21
Rated 5 out of 5 by from Great way to file your taxes I have used Turbotax for many years now and I don't have any plans to change. It is easy and provides great guidance.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is simple and fast. It was very easy to follow the steps through my return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13331