TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Premier seems to have very slow speed. I've used TurboTax for well over 20 years and have always been satisfied with the software performance. However, the 2021 version was very slow when completing W-2 and other forms being the cause for inaccuracy in field completion as the software couldn't keep-up with normal typing of data into the various fields. The need for Windows 10 may be the cause or it may be that this 2021 version is just plain slow. It was like being in the 1980's and using a dial-up modem which took time to populate data fields due to the lack of speed in the online connection, but this was the software and not the connection speed. The speed of the software calculations was also less than acceptable by past standards. Otherwise, satisfied with the eventual outcome.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy & Great I have been a Turbo tax member for several years and will continue for several more years.
Date published: 2022-04-15
Rated 4 out of 5 by from iT'S GOOD BUT NEEDS MORE THE PROBLEMS i HAD WERE FINDING WHERE TO ENTER MY MORTAGE INTEREST THAT ISN''T PAID THROUGH THE MORTGAGE COMPANY. iT TOOK ONE OF YOUR HELPERS AWHILE TO FIND THE RIGHT THING TO DO. I also have a time share and entering the information for it was unclear. Instructions for entering this information should be clear about entering as a second home which is what support told me but wasn't in the text I was sent.
Date published: 2022-04-15
Rated 5 out of 5 by from Really enjoy doing my taxes with Turbotax I think the process is super easy to follow and makes filing taxes stress free.
Date published: 2022-04-15
Rated 5 out of 5 by from Larry was very helpful Larry was very helpful with my taxes. He was patient and helped me make sense of a complex problem.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome It was easy as 1 2 3, I am going recommend Turbotax to anyone who need there taxes done.
Date published: 2022-04-15
Rated 5 out of 5 by from So easy to use and never an issue Was very easy to navigate through the process and get the biggest refund available
Date published: 2022-04-15
Rated 5 out of 5 by from Makes taxes easy Used TurboTax for several years - would never use anything else.
Date published: 2022-04-15
Rated 5 out of 5 by from Simple helpful layout for those who dont know When i had questions they were all answered by the pre prompts on the website
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really is awesome. TurboTax provides an easy to use interface with online support popups and the option to use live agent support. Site is intuitive and thorough enough for me to wrap everything up in one visit. My son has been very satisfied using TurboTax for years and now I can see why! I will be back next year.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Premier seems to have very slow speed. I've used TurboTax for well over 20 years and have always been satisfied with the software performance. However, the 2021 version was very slow when completing W-2 and other forms being the cause for inaccuracy in field completion as the software couldn't keep-up with normal typing of data into the various fields. The need for Windows 10 may be the cause or it may be that this 2021 version is just plain slow. It was like being in the 1980's and using a dial-up modem which took time to populate data fields due to the lack of speed in the online connection, but this was the software and not the connection speed. The speed of the software calculations was also less than acceptable by past standards. Otherwise, satisfied with the eventual outcome.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy & Great I have been a Turbo tax member for several years and will continue for several more years.
Date published: 2022-04-15
Rated 4 out of 5 by from iT'S GOOD BUT NEEDS MORE THE PROBLEMS i HAD WERE FINDING WHERE TO ENTER MY MORTAGE INTEREST THAT ISN''T PAID THROUGH THE MORTGAGE COMPANY. iT TOOK ONE OF YOUR HELPERS AWHILE TO FIND THE RIGHT THING TO DO. I also have a time share and entering the information for it was unclear. Instructions for entering this information should be clear about entering as a second home which is what support told me but wasn't in the text I was sent.
Date published: 2022-04-15
Rated 5 out of 5 by from Really enjoy doing my taxes with Turbotax I think the process is super easy to follow and makes filing taxes stress free.
Date published: 2022-04-15
Rated 5 out of 5 by from Larry was very helpful Larry was very helpful with my taxes. He was patient and helped me make sense of a complex problem.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome It was easy as 1 2 3, I am going recommend Turbotax to anyone who need there taxes done.
Date published: 2022-04-15
Rated 5 out of 5 by from So easy to use and never an issue Was very easy to navigate through the process and get the biggest refund available
Date published: 2022-04-15
Rated 5 out of 5 by from Makes taxes easy Used TurboTax for several years - would never use anything else.
Date published: 2022-04-15
Rated 5 out of 5 by from Simple helpful layout for those who dont know When i had questions they were all answered by the pre prompts on the website
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really is awesome. TurboTax provides an easy to use interface with online support popups and the option to use live agent support. Site is intuitive and thorough enough for me to wrap everything up in one visit. My son has been very satisfied using TurboTax for years and now I can see why! I will be back next year.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1334