TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good Was easy to follow and phone service was excellent.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use Uploading last years info saves time and was easy.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax The experience i had Turbo tax was excellent. the system was very easy to use and i would recommend this software to anyone who's a first-time user to filing taxes.
Date published: 2022-02-13
Rated 1 out of 5 by from Kentucky Software E-File and HSA Contribution HSA Contribution limit calculation is confusing. I had to manually calculate to determine which of the two limits I received, was correct. Kentucky E-File issue related to Dependent Care was resolved untimely and I never received notification that it was resolved. Given the above, cost of TurboTax is not justified.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy and efficient to use for a anyone who has not done their own
Date published: 2022-02-13
Rated 5 out of 5 by from The Live option saved me money I did my state taxes and it showed that I owed the state money. I felt this was wrong. So I used the Live assistance and the tax consultant walked me through the state taxes and because I clicked one wrong button I owed taxes. When we went through it again with her assistance I got the actual refund I was owed!
Date published: 2022-02-13
Rated 5 out of 5 by from quick, easy and reliable I cannot believe all the years that I downloaded tax forms and crunch all the numbers and read the periodicals to do my taxes. Turbo Tax is quick easy and reliable way to complete your tax obligations in less time and little effort, Kudos!
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is fast and easy to use! TurboTax helped me file my taxes and answer any questions I had along the way!
Date published: 2022-02-13
Rated 5 out of 5 by from Thanks! Turbo Tax is quick and easy! I have used it for years!
Date published: 2022-02-13
Rated 1 out of 5 by from Problems with two separate errors There were two errors on the 1040 this year that were inexcusable. One was on the SR-1040 form - line 12c was blank (due to addition error). The other was applying the wrong amount ($300) for charitable contributions limit for married filing jointly vs the correct amount ($600) if using the standard deduction. Since I bought a desktop version, I was able to use workarounds so I could e-file my return, but these errors as of 2-13-22 have still not been addressed and I have loaded in all of the available updates. I had an issue last year that also delayed my ability to file, so I do not plan to use Turbo Tax next year.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13320
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Was easy to follow and phone service was excellent.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use Uploading last years info saves time and was easy.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax The experience i had Turbo tax was excellent. the system was very easy to use and i would recommend this software to anyone who's a first-time user to filing taxes.
Date published: 2022-02-13
Rated 1 out of 5 by from Kentucky Software E-File and HSA Contribution HSA Contribution limit calculation is confusing. I had to manually calculate to determine which of the two limits I received, was correct. Kentucky E-File issue related to Dependent Care was resolved untimely and I never received notification that it was resolved. Given the above, cost of TurboTax is not justified.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy and efficient to use for a anyone who has not done their own
Date published: 2022-02-13
Rated 5 out of 5 by from The Live option saved me money I did my state taxes and it showed that I owed the state money. I felt this was wrong. So I used the Live assistance and the tax consultant walked me through the state taxes and because I clicked one wrong button I owed taxes. When we went through it again with her assistance I got the actual refund I was owed!
Date published: 2022-02-13
Rated 5 out of 5 by from quick, easy and reliable I cannot believe all the years that I downloaded tax forms and crunch all the numbers and read the periodicals to do my taxes. Turbo Tax is quick easy and reliable way to complete your tax obligations in less time and little effort, Kudos!
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is fast and easy to use! TurboTax helped me file my taxes and answer any questions I had along the way!
Date published: 2022-02-13
Rated 5 out of 5 by from Thanks! Turbo Tax is quick and easy! I have used it for years!
Date published: 2022-02-13
Rated 1 out of 5 by from Problems with two separate errors There were two errors on the 1040 this year that were inexcusable. One was on the SR-1040 form - line 12c was blank (due to addition error). The other was applying the wrong amount ($300) for charitable contributions limit for married filing jointly vs the correct amount ($600) if using the standard deduction. Since I bought a desktop version, I was able to use workarounds so I could e-file my return, but these errors as of 2-13-22 have still not been addressed and I have loaded in all of the available updates. I had an issue last year that also delayed my ability to file, so I do not plan to use Turbo Tax next year.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13320