TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Matthew was awesome and answered all my questions. Matthew was awesome and answered all my questions. I'm glad I got him to help me out.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use, and fast I am always very stressed when I have to do my taxes, but Turbo Tax makes it very easy and fast. Don't put it off, just do it.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! Great experience! looking forward to seeing how long it takes!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use and most helpful in leading one through tax information
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful I have used Turbo Tax for a number of years. Very affordable and easy to use
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! Everything is new for me in the US, it was a great help!
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you, good job It was hard to do at first, but I did it I had to do it
Date published: 2021-02-21
Rated 5 out of 5 by from excellent This was a straight forward process. Easy to understand.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome and easy I find it easy to do my own taxes. Turbo Tax walks you through it and explains along the way! Very easy!
Date published: 2021-02-21
Rated 2 out of 5 by from Rounding issue created extra work and frustration I have been using Turbotax for over 8 years, but this is the first year my husband and I have had sales of stocks to enter. We had several sales with less than $1.00 wash disallowed, and because turbotax was rounding these amounts down to 0, it caused a problem with the completecheck. I was unable to e-file the return until I went into each of the 10 sales and edited the wash disallowed amount to $1.00. I had to sort through 9 pages of sales in order to do this while also referencing the printout of our 1099-B. If the turbotax software did not insist on rounding these numbers, my return would have been simple, fast, and easy. Instead, it took me almost 2 hours to dissect the problem, determine the solution, and locate and edit all 10 sales with the wash amounts rounded to 0. I have been doing my taxes by myself since I was 18, back when we still used the paper forms and instruction books that always seemed like they were written in a foreign language, and I have been a fan of turbotax since I purchased my first computer. However, this was the first year I have wished I would have just paid an accountant to deal with our taxes as the frustration was hardly worth the amount of money it saved me. I hope in the future, turbotax will consider not force-rounding their numbers so that this problem does not occur. Otherwise, I will be switching to a program that does not have this issue.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13320
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Matthew was awesome and answered all my questions. Matthew was awesome and answered all my questions. I'm glad I got him to help me out.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use, and fast I am always very stressed when I have to do my taxes, but Turbo Tax makes it very easy and fast. Don't put it off, just do it.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! Great experience! looking forward to seeing how long it takes!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use and most helpful in leading one through tax information
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful I have used Turbo Tax for a number of years. Very affordable and easy to use
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! Everything is new for me in the US, it was a great help!
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you, good job It was hard to do at first, but I did it I had to do it
Date published: 2021-02-21
Rated 5 out of 5 by from excellent This was a straight forward process. Easy to understand.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome and easy I find it easy to do my own taxes. Turbo Tax walks you through it and explains along the way! Very easy!
Date published: 2021-02-21
Rated 2 out of 5 by from Rounding issue created extra work and frustration I have been using Turbotax for over 8 years, but this is the first year my husband and I have had sales of stocks to enter. We had several sales with less than $1.00 wash disallowed, and because turbotax was rounding these amounts down to 0, it caused a problem with the completecheck. I was unable to e-file the return until I went into each of the 10 sales and edited the wash disallowed amount to $1.00. I had to sort through 9 pages of sales in order to do this while also referencing the printout of our 1099-B. If the turbotax software did not insist on rounding these numbers, my return would have been simple, fast, and easy. Instead, it took me almost 2 hours to dissect the problem, determine the solution, and locate and edit all 10 sales with the wash amounts rounded to 0. I have been doing my taxes by myself since I was 18, back when we still used the paper forms and instruction books that always seemed like they were written in a foreign language, and I have been a fan of turbotax since I purchased my first computer. However, this was the first year I have wished I would have just paid an accountant to deal with our taxes as the frustration was hardly worth the amount of money it saved me. I hope in the future, turbotax will consider not force-rounding their numbers so that this problem does not occur. Otherwise, I will be switching to a program that does not have this issue.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13320