TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
FRUSTRATED USER IN NY from
TURBOTAX WON'T SAVE MY RETURN!!!
I have used TURBOTAX for years but this 2021 version won't allow me to save my return. I tried to e-file, but because TURBOTAX won't save my return, it refuses to e-file, too! I may have to switch tax software after this debacle!
Date published: 2022-02-27
Rated 5 out of 5 by
dreed6443 from
Easy and Accurate
I have been using Turbo Tax for years. They make it easy to use and help with tutorials. I have a rental and various other investments, No problem
Date published: 2022-02-27
Rated 5 out of 5 by
Egg14 from
Turbo tax is fast
Really fast and pretty good at explaining and guiding thre
Date published: 2022-02-27
Rated 5 out of 5 by
sandrena from
Turbotax is helpful
They walked me through the steps and it was easy to understand the language
Date published: 2022-02-27
Rated 5 out of 5 by
The Preacher Man from
Turbo Tax is a lot but worth it
Great experience all the time doing the tax for yourself without standing or waiting for a human beings.
Date published: 2022-02-27
Rated 5 out of 5 by
mikeann03051971 from
excellent
very helpful easy to use love having information downloaded from last years taxes
Date published: 2022-02-27
Rated 1 out of 5 by
justin1234658899 from
Foolery
No one could help me fix one error on my tax return. This is unacceptable.
Date published: 2022-02-27
Rated 5 out of 5 by
Issa0822 from
Very Easy to use
Very easy to use for a college student filing as a dependant
Date published: 2022-02-27
Rated 3 out of 5 by
patl94 from
TurboTax is okay
I had issues with importing my stock & crypto trades from Robinhood. Of ~80 entries they pulled in from my Robinhood account, half of them needed review because the purchase dates were incorrect (these were for short options I opened, where it pulled in the wrong date of the option writing). Additionally, after reviewing all of those, there was a mysterious blank entry from Robinhood that was very difficult to track down the origin of. Ultimately I discovered that TurboTax had created forms for two 1099-B's from Robinhood, one where everything got imported and another that was empty. All of this extra review and bug tracing was very cumbersome and felt unnecessary for a service that cost nearly $100 to use.
Date published: 2022-02-27
Rated 5 out of 5 by
Pandapants21 from
Always super fast and easy
I love the fact that my information is imported each year and I don't have to track it down everytime I have to file taxes
All TurboTax® Offerings Reviews - Page 13303
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
FRUSTRATED USER IN NY from
TURBOTAX WON'T SAVE MY RETURN!!!
I have used TURBOTAX for years but this 2021 version won't allow me to save my return. I tried to e-file, but because TURBOTAX won't save my return, it refuses to e-file, too! I may have to switch tax software after this debacle!
Date published: 2022-02-27
Rated 5 out of 5 by
dreed6443 from
Easy and Accurate
I have been using Turbo Tax for years. They make it easy to use and help with tutorials. I have a rental and various other investments, No problem
Date published: 2022-02-27
Rated 5 out of 5 by
Egg14 from
Turbo tax is fast
Really fast and pretty good at explaining and guiding thre
Date published: 2022-02-27
Rated 5 out of 5 by
sandrena from
Turbotax is helpful
They walked me through the steps and it was easy to understand the language
Date published: 2022-02-27
Rated 5 out of 5 by
The Preacher Man from
Turbo Tax is a lot but worth it
Great experience all the time doing the tax for yourself without standing or waiting for a human beings.
Date published: 2022-02-27
Rated 5 out of 5 by
mikeann03051971 from
excellent
very helpful easy to use love having information downloaded from last years taxes
Date published: 2022-02-27
Rated 1 out of 5 by
justin1234658899 from
Foolery
No one could help me fix one error on my tax return. This is unacceptable.
Date published: 2022-02-27
Rated 5 out of 5 by
Issa0822 from
Very Easy to use
Very easy to use for a college student filing as a dependant
Date published: 2022-02-27
Rated 3 out of 5 by
patl94 from
TurboTax is okay
I had issues with importing my stock & crypto trades from Robinhood. Of ~80 entries they pulled in from my Robinhood account, half of them needed review because the purchase dates were incorrect (these were for short options I opened, where it pulled in the wrong date of the option writing). Additionally, after reviewing all of those, there was a mysterious blank entry from Robinhood that was very difficult to track down the origin of. Ultimately I discovered that TurboTax had created forms for two 1099-B's from Robinhood, one where everything got imported and another that was empty. All of this extra review and bug tracing was very cumbersome and felt unnecessary for a service that cost nearly $100 to use.
Date published: 2022-02-27
Rated 5 out of 5 by
Pandapants21 from
Always super fast and easy
I love the fact that my information is imported each year and I don't have to track it down everytime I have to file taxes
All TurboTax® Offerings Reviews - Page 13303
Date published: 2022-02-27