TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from TURBOTAX WON'T SAVE MY RETURN!!! I have used TURBOTAX for years but this 2021 version won't allow me to save my return. I tried to e-file, but because TURBOTAX won't save my return, it refuses to e-file, too! I may have to switch tax software after this debacle!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax for years. They make it easy to use and help with tutorials. I have a rental and various other investments, No problem
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is fast Really fast and pretty good at explaining and guiding thre
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is helpful They walked me through the steps and it was easy to understand the language
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is a lot but worth it Great experience all the time doing the tax for yourself without standing or waiting for a human beings.
Date published: 2022-02-27
Rated 5 out of 5 by from excellent very helpful easy to use love having information downloaded from last years taxes
Date published: 2022-02-27
Rated 1 out of 5 by from Foolery No one could help me fix one error on my tax return. This is unacceptable.
Date published: 2022-02-27
Rated 5 out of 5 by from Very Easy to use Very easy to use for a college student filing as a dependant
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is okay I had issues with importing my stock & crypto trades from Robinhood. Of ~80 entries they pulled in from my Robinhood account, half of them needed review because the purchase dates were incorrect (these were for short options I opened, where it pulled in the wrong date of the option writing). Additionally, after reviewing all of those, there was a mysterious blank entry from Robinhood that was very difficult to track down the origin of. Ultimately I discovered that TurboTax had created forms for two 1099-B's from Robinhood, one where everything got imported and another that was empty. All of this extra review and bug tracing was very cumbersome and felt unnecessary for a service that cost nearly $100 to use.
Date published: 2022-02-27
Rated 5 out of 5 by from Always super fast and easy I love the fact that my information is imported each year and I don't have to track it down everytime I have to file taxes
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 13303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TURBOTAX WON'T SAVE MY RETURN!!! I have used TURBOTAX for years but this 2021 version won't allow me to save my return. I tried to e-file, but because TURBOTAX won't save my return, it refuses to e-file, too! I may have to switch tax software after this debacle!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax for years. They make it easy to use and help with tutorials. I have a rental and various other investments, No problem
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is fast Really fast and pretty good at explaining and guiding thre
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is helpful They walked me through the steps and it was easy to understand the language
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is a lot but worth it Great experience all the time doing the tax for yourself without standing or waiting for a human beings.
Date published: 2022-02-27
Rated 5 out of 5 by from excellent very helpful easy to use love having information downloaded from last years taxes
Date published: 2022-02-27
Rated 1 out of 5 by from Foolery No one could help me fix one error on my tax return. This is unacceptable.
Date published: 2022-02-27
Rated 5 out of 5 by from Very Easy to use Very easy to use for a college student filing as a dependant
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is okay I had issues with importing my stock & crypto trades from Robinhood. Of ~80 entries they pulled in from my Robinhood account, half of them needed review because the purchase dates were incorrect (these were for short options I opened, where it pulled in the wrong date of the option writing). Additionally, after reviewing all of those, there was a mysterious blank entry from Robinhood that was very difficult to track down the origin of. Ultimately I discovered that TurboTax had created forms for two 1099-B's from Robinhood, one where everything got imported and another that was empty. All of this extra review and bug tracing was very cumbersome and felt unnecessary for a service that cost nearly $100 to use.
Date published: 2022-02-27
Rated 5 out of 5 by from Always super fast and easy I love the fact that my information is imported each year and I don't have to track it down everytime I have to file taxes
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 13303