TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Customer service Sharon helped me so much with my filing. She guided me well and patiently in my filling and she has a soft sweet voice that did not stress me out.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax make my life easier! I's a great product and easy to navigate! I love that I can ask for help along the way!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use. Over all my using turbo Tax was good. The option for live expert assistance was disappointing because chats were not answered and calls were 48+minute wait.
Date published: 2023-04-18
Rated 4 out of 5 by from Long time customer Databased input is far superior to manually completing forms. Year to year info is helpful. Additionally, they are getting better at retrieving data from 3rd parties.
Date published: 2023-04-18
Rated 2 out of 5 by from too expensive an too much sales content The product is too costly for a simple return like mine, especially with my low income. My dad used to be able to do my taxes on his turbotax subscription but now you charge us both. Not being able to see forms and schedules as you prepare is unfair. You don't trust your customers, I guess. I will look for another provider next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Awsome led me thru very patient counselors very great service highly recommend got me me great help with all of my questions helped me with all of my deductions
Date published: 2023-04-18
Rated 3 out of 5 by from Beginner to Average Tax Prep Friendly I enjoy the features and tips that tell you how to find things. I gives you explanations on most things. Some information is mis-leading with the "talk to an expert, and file free". Moreover you are able to go at your own pace.
Date published: 2023-04-18
Rated 4 out of 5 by from Grateful for Turbo Tax I am grateful to have an easy-ish platform to do my own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from SO HELPFUL for college students who work part time I love all of the easy pop-up FAQs I could use while navigating filing my taxes as a part time college student, part time student. Thanks turbotax for taking a confusing process and making it informative and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience Once Again! This year I had a representative assist me. Patricia couldn't have been sweeter and more patient. She walked me through what my employer screwed up on and reassured me that everything would be OK. Thank goodness for people like her!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1331
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer service Sharon helped me so much with my filing. She guided me well and patiently in my filling and she has a soft sweet voice that did not stress me out.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax make my life easier! I's a great product and easy to navigate! I love that I can ask for help along the way!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use. Over all my using turbo Tax was good. The option for live expert assistance was disappointing because chats were not answered and calls were 48+minute wait.
Date published: 2023-04-18
Rated 4 out of 5 by from Long time customer Databased input is far superior to manually completing forms. Year to year info is helpful. Additionally, they are getting better at retrieving data from 3rd parties.
Date published: 2023-04-18
Rated 2 out of 5 by from too expensive an too much sales content The product is too costly for a simple return like mine, especially with my low income. My dad used to be able to do my taxes on his turbotax subscription but now you charge us both. Not being able to see forms and schedules as you prepare is unfair. You don't trust your customers, I guess. I will look for another provider next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Awsome led me thru very patient counselors very great service highly recommend got me me great help with all of my questions helped me with all of my deductions
Date published: 2023-04-18
Rated 3 out of 5 by from Beginner to Average Tax Prep Friendly I enjoy the features and tips that tell you how to find things. I gives you explanations on most things. Some information is mis-leading with the "talk to an expert, and file free". Moreover you are able to go at your own pace.
Date published: 2023-04-18
Rated 4 out of 5 by from Grateful for Turbo Tax I am grateful to have an easy-ish platform to do my own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from SO HELPFUL for college students who work part time I love all of the easy pop-up FAQs I could use while navigating filing my taxes as a part time college student, part time student. Thanks turbotax for taking a confusing process and making it informative and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience Once Again! This year I had a representative assist me. Patricia couldn't have been sweeter and more patient. She walked me through what my employer screwed up on and reassured me that everything would be OK. Thank goodness for people like her!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1331