TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Do waste your money on the deluxe! Time waiting for help is too long. Sad...No discount for military or 1st responders.
Date published: 2022-02-26
Rated 5 out of 5 by from Using Turbo Tax for many years Basically easy to use and navigate through. Please make appropriate changes so that we get a return and do not have to pay.
Date published: 2022-02-26
Rated 2 out of 5 by from MIsleading Frustrated that they waited until the end (1 hour later) to tell me I wasn't eligible for the free tax return. Weird to pay 150+ to do it yourself..
Date published: 2022-02-26
Rated 5 out of 5 by from Tennessee resident I like Turbo Tax and have used it for at least 20 years. Every year I ask you why you try to sell me Turbo Tax for my state taxes. There is no state income tax in Tennessee and I'm sure you are aware. This minor improvement would enhance my appreciation of the total program.
Date published: 2022-02-26
Rated 5 out of 5 by from I trust TurboTax I just appreciate the questions and the double-checking.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and fast I was having issues and my refund got rejected but one call to them and made a big difference.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and helpful easy to use and great offers for help. its self explains and give you the max refund.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome service They’re quick and easy and painless. The software is designed to help you process your taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from I love turbo tax 10 years is adulting and this has by far bin the most amazing company to file threw.
Date published: 2022-02-26
Rated 4 out of 5 by from it's ok somewhat confusing but Customer Service is awesome.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13291
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Do waste your money on the deluxe! Time waiting for help is too long. Sad...No discount for military or 1st responders.
Date published: 2022-02-26
Rated 5 out of 5 by from Using Turbo Tax for many years Basically easy to use and navigate through. Please make appropriate changes so that we get a return and do not have to pay.
Date published: 2022-02-26
Rated 2 out of 5 by from MIsleading Frustrated that they waited until the end (1 hour later) to tell me I wasn't eligible for the free tax return. Weird to pay 150+ to do it yourself..
Date published: 2022-02-26
Rated 5 out of 5 by from Tennessee resident I like Turbo Tax and have used it for at least 20 years. Every year I ask you why you try to sell me Turbo Tax for my state taxes. There is no state income tax in Tennessee and I'm sure you are aware. This minor improvement would enhance my appreciation of the total program.
Date published: 2022-02-26
Rated 5 out of 5 by from I trust TurboTax I just appreciate the questions and the double-checking.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and fast I was having issues and my refund got rejected but one call to them and made a big difference.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and helpful easy to use and great offers for help. its self explains and give you the max refund.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome service They’re quick and easy and painless. The software is designed to help you process your taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from I love turbo tax 10 years is adulting and this has by far bin the most amazing company to file threw.
Date published: 2022-02-26
Rated 4 out of 5 by from it's ok somewhat confusing but Customer Service is awesome.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13291