TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Lame Software is bunk. Customer service never followed through
Date published: 2022-04-15
Rated 5 out of 5 by from reliable!!! i have always used turbotax and probably always will. why hand a stranger your personal information when turbo tax can guide you and give you taxbreaks on items you never thought would have a tax break
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is fast and efficient It was a long process for a first timer, but I enjoyed to do and learn something’s for myself.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Very easy to use. Great helpful tips and info. Saves lots of time.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is great! We have been using Turbotax for years and it is simple and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I have been very grateful for Turbo Tax My husband and I have used Turbo Tax for more that 10 years. I usually buy the needed disc program. This year I purchased it as an online download. I did have one glich, it became contaminated. But after I discovered that I could go back to Amazon and get it again, no cost by giving them the serial ID#. I was fine. Several times this prep season I needed help from a tax rep. Each time I received excellent support from the Turbo Tax representatives who made sure I was ready to go forward, without a long wait for them to call us back. Thank you Turbo Tax
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use but LIVE not worth it I've used TurboTax for years and love the ease of it. This year with some more complicated tax situations, I upgraded to Premier Live, thinking that it'd be great to have some experts available to run things by and I talked to 3 different experts. Unfortunately, the "experts" didn't seem to know anything more than me and just read the TurboTax screens with me. I still like the TurboTax software and hopefully I'll be back to a simple tax year next year, so I can keep using TurboTax. However, if I actually need tax support in the future, the LIVE feature doesn't seem to provide it. The experts were generally nice and tried to be helpful though.
Date published: 2022-04-15
Rated 5 out of 5 by from Third year in a row! Absolutely love this service! Great rates, quick, easy and many checks to ensure accuracy! Also many different options for how to file and how to pay! I’ll be coming back next year
Date published: 2022-04-15
Rated 5 out of 5 by from I love turbo tax It makes is easy to understand and is very helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome! I love the step by step process that allows to review as much detail as needed, provides clear explanations and examples. It makes me more knowledgeable and I am grateful.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lame Software is bunk. Customer service never followed through
Date published: 2022-04-15
Rated 5 out of 5 by from reliable!!! i have always used turbotax and probably always will. why hand a stranger your personal information when turbo tax can guide you and give you taxbreaks on items you never thought would have a tax break
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is fast and efficient It was a long process for a first timer, but I enjoyed to do and learn something’s for myself.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Very easy to use. Great helpful tips and info. Saves lots of time.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is great! We have been using Turbotax for years and it is simple and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I have been very grateful for Turbo Tax My husband and I have used Turbo Tax for more that 10 years. I usually buy the needed disc program. This year I purchased it as an online download. I did have one glich, it became contaminated. But after I discovered that I could go back to Amazon and get it again, no cost by giving them the serial ID#. I was fine. Several times this prep season I needed help from a tax rep. Each time I received excellent support from the Turbo Tax representatives who made sure I was ready to go forward, without a long wait for them to call us back. Thank you Turbo Tax
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use but LIVE not worth it I've used TurboTax for years and love the ease of it. This year with some more complicated tax situations, I upgraded to Premier Live, thinking that it'd be great to have some experts available to run things by and I talked to 3 different experts. Unfortunately, the "experts" didn't seem to know anything more than me and just read the TurboTax screens with me. I still like the TurboTax software and hopefully I'll be back to a simple tax year next year, so I can keep using TurboTax. However, if I actually need tax support in the future, the LIVE feature doesn't seem to provide it. The experts were generally nice and tried to be helpful though.
Date published: 2022-04-15
Rated 5 out of 5 by from Third year in a row! Absolutely love this service! Great rates, quick, easy and many checks to ensure accuracy! Also many different options for how to file and how to pay! I’ll be coming back next year
Date published: 2022-04-15
Rated 5 out of 5 by from I love turbo tax It makes is easy to understand and is very helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome! I love the step by step process that allows to review as much detail as needed, provides clear explanations and examples. It makes me more knowledgeable and I am grateful.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1330