TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from So many attempts to get you to pay more The process is easy enough but they try to get you to add "perks" every step of the way and when you don't sometimes you have to restart that step. It's not annoying enough that I'll stop using the service but I wish they wouldn't advertise as free when there are so many reasons you have to pay.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy and awesome! Followed thru the prompts, they ask me everything I need.
Date published: 2021-02-22
Rated 5 out of 5 by from Been using it for years now! Works great! I needed to reference the help menu for a couple of questions, and the answers were most helpful!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly and easy to file. Staff was quick to respond and answer questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Easy free ........................................
Date published: 2021-02-22
Rated 2 out of 5 by from Seem to be money hungry this time. I think I will check other venues next year. This is my 8th year using you. The prices are too much.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy I have used TT every year and this year (2020 filing) was a little different because last year, I was claimed as a dependent and although I qualified for stimulus, I didn't get it, but this I was not a dependent and the State gave me a credit of $1800 for not getting stimulus. I basically got back and then some... My return was approx 1800 more than last year...
Date published: 2021-02-22
Rated 4 out of 5 by from 1st time using online version of TurboTax What is really nice is every time you open your return to work on it further you don't have to wait for updates to download. That has been an annoyance of the computer based TurboTax software over the years. I do not have a fast internet connection and the online version was very robust. I could NOT load last years Turbotax return to start this years return causing me to have to manually enter that info. The main thing I don't like about TurboTax is not seeing my return populate as you enter the info. I like to see my data as though I'm entering it on forms. That is the main dislike of turbotax. But, I'll use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was Awesome I have heard alot about this Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from Easy to use but definitely not free I searched free tax filing and got this. I finished my taxes and seen it charged for each state and federal plus their own fees but I had already done all the work so I went through with it. Not a bad experience at all.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13289
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from So many attempts to get you to pay more The process is easy enough but they try to get you to add "perks" every step of the way and when you don't sometimes you have to restart that step. It's not annoying enough that I'll stop using the service but I wish they wouldn't advertise as free when there are so many reasons you have to pay.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy and awesome! Followed thru the prompts, they ask me everything I need.
Date published: 2021-02-22
Rated 5 out of 5 by from Been using it for years now! Works great! I needed to reference the help menu for a couple of questions, and the answers were most helpful!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly and easy to file. Staff was quick to respond and answer questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Easy free ........................................
Date published: 2021-02-22
Rated 2 out of 5 by from Seem to be money hungry this time. I think I will check other venues next year. This is my 8th year using you. The prices are too much.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy I have used TT every year and this year (2020 filing) was a little different because last year, I was claimed as a dependent and although I qualified for stimulus, I didn't get it, but this I was not a dependent and the State gave me a credit of $1800 for not getting stimulus. I basically got back and then some... My return was approx 1800 more than last year...
Date published: 2021-02-22
Rated 4 out of 5 by from 1st time using online version of TurboTax What is really nice is every time you open your return to work on it further you don't have to wait for updates to download. That has been an annoyance of the computer based TurboTax software over the years. I do not have a fast internet connection and the online version was very robust. I could NOT load last years Turbotax return to start this years return causing me to have to manually enter that info. The main thing I don't like about TurboTax is not seeing my return populate as you enter the info. I like to see my data as though I'm entering it on forms. That is the main dislike of turbotax. But, I'll use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was Awesome I have heard alot about this Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from Easy to use but definitely not free I searched free tax filing and got this. I finished my taxes and seen it charged for each state and federal plus their own fees but I had already done all the work so I went through with it. Not a bad experience at all.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13289