TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Accurate and Easy The live expert was able to quickly and accurately check my return and answer my questions. He also had good resources to check past state records as well. Good experience in all.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is great. Turbo tax is great and user friendly. Initial new features could be explained better, eg “ change form to enter data? I was hung up on Log in and pass word for bank info. Then I chose ‘change form’ alternative . Truist bank was not listed?
Date published: 2021-02-21
Rated 5 out of 5 by from Great way to file your taxes Great company to help prepare your taxes. Would recommend to anyone wanting to fill their own taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is user friendly and easy to use. I was stuck on an entry and requested help, and online expert (name was RAY) go no my line (computer) and helped me correct my error, i would have been at a stand-still without RAY's help i cannot thank RAY enough for his aid, i would not have been able to finish if he had not guided me .
Date published: 2021-02-21
Rated 5 out of 5 by from Fast, Free, and Easy The EIN failed BUT the OCR read my W2 form easily so that skipped a bunch of steps. Otherwise, filing was easy and I appreciate there's no out of pocket expense
Date published: 2021-02-21
Rated 2 out of 5 by from Lots of problems I've used TT for years and always thought it was fast and easy way to take care of my taxes. This year was much different. It had me going in circles on my income. I've been connecting to Charles Schwab for most of my info. Thought is was done when the check gave me 14 items to review. It kept sending me back to connect to Schwab but would never update. Finally after many attempts, the updates went through to the form. ???? Then upon reviewing my tax forms right before e-filing, I noticed there was no entry for SSA income. I searched it and it sent me to the input screen. The screen for SSA never came up as part of my income info. Sunday morning...was your system doing maintenance ???
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, Great Live Online Help when needed, 1st time filing taxes and was Very Easy!
Date published: 2021-02-21
Rated 3 out of 5 by from It was easy to follow thw steps It was easy to file taxes but the fees are no cheaper than going to a professional tax prepare
Date published: 2021-02-21
Rated 4 out of 5 by from Helpful Turbo Tax has been easy to use until this year. Some confusion with new 1099-NEC. Otherwise their program is pretty easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from FORM 8615 NOT CALCULATING CORRECTLY? FORM 8615 LINE 15 DOSN'T SHOW CORRECT AMOUNT FROM TAX TABLE AS TAX BASED FROM LINE 14. TAX AMOUNT IS WAY OFF
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Accurate and Easy The live expert was able to quickly and accurately check my return and answer my questions. He also had good resources to check past state records as well. Good experience in all.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is great. Turbo tax is great and user friendly. Initial new features could be explained better, eg “ change form to enter data? I was hung up on Log in and pass word for bank info. Then I chose ‘change form’ alternative . Truist bank was not listed?
Date published: 2021-02-21
Rated 5 out of 5 by from Great way to file your taxes Great company to help prepare your taxes. Would recommend to anyone wanting to fill their own taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is user friendly and easy to use. I was stuck on an entry and requested help, and online expert (name was RAY) go no my line (computer) and helped me correct my error, i would have been at a stand-still without RAY's help i cannot thank RAY enough for his aid, i would not have been able to finish if he had not guided me .
Date published: 2021-02-21
Rated 5 out of 5 by from Fast, Free, and Easy The EIN failed BUT the OCR read my W2 form easily so that skipped a bunch of steps. Otherwise, filing was easy and I appreciate there's no out of pocket expense
Date published: 2021-02-21
Rated 2 out of 5 by from Lots of problems I've used TT for years and always thought it was fast and easy way to take care of my taxes. This year was much different. It had me going in circles on my income. I've been connecting to Charles Schwab for most of my info. Thought is was done when the check gave me 14 items to review. It kept sending me back to connect to Schwab but would never update. Finally after many attempts, the updates went through to the form. ???? Then upon reviewing my tax forms right before e-filing, I noticed there was no entry for SSA income. I searched it and it sent me to the input screen. The screen for SSA never came up as part of my income info. Sunday morning...was your system doing maintenance ???
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, Great Live Online Help when needed, 1st time filing taxes and was Very Easy!
Date published: 2021-02-21
Rated 3 out of 5 by from It was easy to follow thw steps It was easy to file taxes but the fees are no cheaper than going to a professional tax prepare
Date published: 2021-02-21
Rated 4 out of 5 by from Helpful Turbo Tax has been easy to use until this year. Some confusion with new 1099-NEC. Otherwise their program is pretty easy to follow.
Date published: 2021-02-21
Rated 5 out of 5 by from FORM 8615 NOT CALCULATING CORRECTLY? FORM 8615 LINE 15 DOSN'T SHOW CORRECT AMOUNT FROM TAX TABLE AS TAX BASED FROM LINE 14. TAX AMOUNT IS WAY OFF
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13287