TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Just Awesome Turbotax makes it easy to file I made a few mistakes on my return and they double checked it for me and I made the necessary corrections. They also help me get most out of my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! The expert was very knowledgeable and helpful. She was so respectful and professional.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great! I love TurboTax! They transferred information on my W-2 without me having to put in the information manually!
Date published: 2021-02-21
Rated 2 out of 5 by from confusing Experience was confusing. Under state, spouse and I filed married, my portion was filled in for a lot of the question. spouses was not. I assumed the correct numbers were there. There was no way to verify otherwise. Also when filing the stock investments, there was a glitch that would not file a specific portion that was less than 50 cents. It was confusing figuring out how to correct it. I paid extra and ended up more confused. My spouse an I argued a lot this year when doing our taxes, and the whole experience made me want to hire someone to file ours next year.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is great I can easily get help from their advisors and can talk to a real person instead of a machine
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to follow I don't need the Turbo Tax Experts. It was very easy to follow each step.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use and very helpful Customer Service I've used for the last 5 years. It's very intuitive, and Customer Service is very helpful.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy This Time! I hate filing taxes and thing the regulators should track income and deposits more heavily to ensure a quicker tax filing process. It is one of the burdens for all Americans that needs to be streamlined fast and easily.
Date published: 2021-02-21
Rated 1 out of 5 by from I was forced to pay $125. I was forced to pay $125 and my taxes were still wrong and I had to refile. I then had to still mail in forms.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Great!! It was my first time filing taxes, and turbo tax was an awesome place to do it! it was hassle-free, all customer representatives were excellent, nice, and understanding, as well as really easy. I will continue to do my taxes here, awesome service! Thanks, Antonia for everything!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Just Awesome Turbotax makes it easy to file I made a few mistakes on my return and they double checked it for me and I made the necessary corrections. They also help me get most out of my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome! The expert was very knowledgeable and helpful. She was so respectful and professional.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great! I love TurboTax! They transferred information on my W-2 without me having to put in the information manually!
Date published: 2021-02-21
Rated 2 out of 5 by from confusing Experience was confusing. Under state, spouse and I filed married, my portion was filled in for a lot of the question. spouses was not. I assumed the correct numbers were there. There was no way to verify otherwise. Also when filing the stock investments, there was a glitch that would not file a specific portion that was less than 50 cents. It was confusing figuring out how to correct it. I paid extra and ended up more confused. My spouse an I argued a lot this year when doing our taxes, and the whole experience made me want to hire someone to file ours next year.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is great I can easily get help from their advisors and can talk to a real person instead of a machine
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to follow I don't need the Turbo Tax Experts. It was very easy to follow each step.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use and very helpful Customer Service I've used for the last 5 years. It's very intuitive, and Customer Service is very helpful.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy This Time! I hate filing taxes and thing the regulators should track income and deposits more heavily to ensure a quicker tax filing process. It is one of the burdens for all Americans that needs to be streamlined fast and easily.
Date published: 2021-02-21
Rated 1 out of 5 by from I was forced to pay $125. I was forced to pay $125 and my taxes were still wrong and I had to refile. I then had to still mail in forms.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Great!! It was my first time filing taxes, and turbo tax was an awesome place to do it! it was hassle-free, all customer representatives were excellent, nice, and understanding, as well as really easy. I will continue to do my taxes here, awesome service! Thanks, Antonia for everything!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13284