TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from hostage to file disappointing use this year as nothing was ready to file until late, and forms were not complete. cost is super overinflated and options are fewer and fewer. government continues to make more difficult, this year the K-1 section, for no necessary reasons. more data continues to be gathered unn
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is GREAT I have used Turbo Tax for the last several years and it works great. I have recommended several times to friends, family and others.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy! Filing my taxes was quick and easy. It's TurboTax always!
Date published: 2023-02-16
Rated 5 out of 5 by from awesome it was fantastic, free, easy and simple. I love it.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Turbo and Easy Excellent easy to use. Very helpful and through. Wonderful way for the elderly to file
Date published: 2023-02-16
Rated 5 out of 5 by from Live Help My Turbo Tax expert was really helpful! Leslie definitely answered all my questions perfectly and even stayed with me to make sure it went through. Thank you Leslie.
Date published: 2023-02-16
Rated 5 out of 5 by from FAST, ACCURATE AND HELPFUL! Our 8th year of using Turbo tax. Bought and sold homes, retired and moved to a different state and Turbo tax guided us through the ins and outs to help us claim what we needed and give us the tax breaks we were eligible for. It was fast, easy and the information given when questions arose was so helpful.
Date published: 2023-02-16
Rated 5 out of 5 by from Very helpful through this annual laborious process I've been using Turbo Tax for a long time and my sons use it as well. It makes this process very easy to navigate.
Date published: 2023-02-16
Rated 2 out of 5 by from Customer Service This was my first year having so much difficulty with Turbo Tax. The Help center is outdated and does not align with the updated software. Any time I have questions, I can rely on the help center. This year I was not afforded that and had to speak to people over the phone. Both of the women that I spoke with her impatient and condescending in their tones. I tried to chuck it up to them being irritated or annoyed (customer service jobs are trash, i get it.) I thanked them for their help but was incredibly annoyed at the way I was being spoken too. I hope next year is better.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is great great experience i would reccomend to use it its the best
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from hostage to file disappointing use this year as nothing was ready to file until late, and forms were not complete. cost is super overinflated and options are fewer and fewer. government continues to make more difficult, this year the K-1 section, for no necessary reasons. more data continues to be gathered unn
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is GREAT I have used Turbo Tax for the last several years and it works great. I have recommended several times to friends, family and others.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy! Filing my taxes was quick and easy. It's TurboTax always!
Date published: 2023-02-16
Rated 5 out of 5 by from awesome it was fantastic, free, easy and simple. I love it.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is Turbo and Easy Excellent easy to use. Very helpful and through. Wonderful way for the elderly to file
Date published: 2023-02-16
Rated 5 out of 5 by from Live Help My Turbo Tax expert was really helpful! Leslie definitely answered all my questions perfectly and even stayed with me to make sure it went through. Thank you Leslie.
Date published: 2023-02-16
Rated 5 out of 5 by from FAST, ACCURATE AND HELPFUL! Our 8th year of using Turbo tax. Bought and sold homes, retired and moved to a different state and Turbo tax guided us through the ins and outs to help us claim what we needed and give us the tax breaks we were eligible for. It was fast, easy and the information given when questions arose was so helpful.
Date published: 2023-02-16
Rated 5 out of 5 by from Very helpful through this annual laborious process I've been using Turbo Tax for a long time and my sons use it as well. It makes this process very easy to navigate.
Date published: 2023-02-16
Rated 2 out of 5 by from Customer Service This was my first year having so much difficulty with Turbo Tax. The Help center is outdated and does not align with the updated software. Any time I have questions, I can rely on the help center. This year I was not afforded that and had to speak to people over the phone. Both of the women that I spoke with her impatient and condescending in their tones. I tried to chuck it up to them being irritated or annoyed (customer service jobs are trash, i get it.) I thanked them for their help but was incredibly annoyed at the way I was being spoken too. I hope next year is better.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax is great great experience i would reccomend to use it its the best
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13284