TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Peasy It gets better each year. It's fast, and easy and flows along quickly. I recommend using Turbo Tax.
Date published: 2022-03-13
Rated 2 out of 5 by from Same problems year after year I've used TurboTax business for more than 10 years, and the same problems persist. I count 12 bugs this year: import forces re-categorization of Other Income, re-import does not work correctly, generates 8820B even if one has already been filed, incorrectly computes non-resident partner income, Maryland Section 179 software pop-up message does not display, interview shows book/tax difference when form does not, non-deductible insurance expense imported with erroneous negative sign, prior year info not transferred for state returns...shall I go on? Please Intuit...fix these once and be done with it.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use! Easy to use! Great detail and helpful explanations!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME!! This is my first time having a TurboTax expert help me with my taxes and I am honestly amazed by how knowledgable Laura is. She is the absolute best and her patience is appreciated.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME and super easy to use! This is my 6th year using TurboTax and each year I do, I feel good about my decision. The explanations are easy to understand and they cover all the line items that make sense for for the opportunity to receive the largest refunds possible.
Date published: 2022-03-13
Rated 4 out of 5 by from Didn't appreciate the drama with Form 1116 Sch B Turbotax ultimately came through with the ability to efile with Form 1116 Schedule B, but wasn't please that it took an uproar from Turbotax users to get them off the dime. Given this program has a higher price point than many of its competitors, there should have been no drama with this. It's a form that impacts quite a number of people. Glad they came through in the end, and hope they don't leave me guessing again if I can e-file or not in future.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome I enjoyed filing my taxes through TurboTax. The online account made it quick and easy to review my information and helped me find the best options for returns.
Date published: 2022-03-13
Rated 1 out of 5 by from 1 1/2 hours in and told I need Deluxe for $59.00 I had a $7.00 Foreign Tax Credit. Was instructed at review that I needed to upgrade to Deluxe for $ 59.00, and state return would be extra. All this to file form 1116. My foreign tax credit is considered "simple" and no additional forms are required. It's cheaper for me to not take the $7.00 credit than have to buy your Deluxe product and then buy the state file as well.
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax Review Loaded CD and ran program. It calculated my estimated tax penalty incorrectly, but I filed my taxes anyway.
Date published: 2022-03-13
Rated 5 out of 5 by from Great exerpeice this year. I've had trouble with turbo tax in the past, glitches causing my filing to go wrong, guidance that wasn't clear over covid with all the various revenue streams. But I thought I'd give live a try and it was very worth it, especially with all the credits and got support and various work streams.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 13283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy It gets better each year. It's fast, and easy and flows along quickly. I recommend using Turbo Tax.
Date published: 2022-03-13
Rated 2 out of 5 by from Same problems year after year I've used TurboTax business for more than 10 years, and the same problems persist. I count 12 bugs this year: import forces re-categorization of Other Income, re-import does not work correctly, generates 8820B even if one has already been filed, incorrectly computes non-resident partner income, Maryland Section 179 software pop-up message does not display, interview shows book/tax difference when form does not, non-deductible insurance expense imported with erroneous negative sign, prior year info not transferred for state returns...shall I go on? Please Intuit...fix these once and be done with it.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use! Easy to use! Great detail and helpful explanations!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME!! This is my first time having a TurboTax expert help me with my taxes and I am honestly amazed by how knowledgable Laura is. She is the absolute best and her patience is appreciated.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME and super easy to use! This is my 6th year using TurboTax and each year I do, I feel good about my decision. The explanations are easy to understand and they cover all the line items that make sense for for the opportunity to receive the largest refunds possible.
Date published: 2022-03-13
Rated 4 out of 5 by from Didn't appreciate the drama with Form 1116 Sch B Turbotax ultimately came through with the ability to efile with Form 1116 Schedule B, but wasn't please that it took an uproar from Turbotax users to get them off the dime. Given this program has a higher price point than many of its competitors, there should have been no drama with this. It's a form that impacts quite a number of people. Glad they came through in the end, and hope they don't leave me guessing again if I can e-file or not in future.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome I enjoyed filing my taxes through TurboTax. The online account made it quick and easy to review my information and helped me find the best options for returns.
Date published: 2022-03-13
Rated 1 out of 5 by from 1 1/2 hours in and told I need Deluxe for $59.00 I had a $7.00 Foreign Tax Credit. Was instructed at review that I needed to upgrade to Deluxe for $ 59.00, and state return would be extra. All this to file form 1116. My foreign tax credit is considered "simple" and no additional forms are required. It's cheaper for me to not take the $7.00 credit than have to buy your Deluxe product and then buy the state file as well.
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax Review Loaded CD and ran program. It calculated my estimated tax penalty incorrectly, but I filed my taxes anyway.
Date published: 2022-03-13
Rated 5 out of 5 by from Great exerpeice this year. I've had trouble with turbo tax in the past, glitches causing my filing to go wrong, guidance that wasn't clear over covid with all the various revenue streams. But I thought I'd give live a try and it was very worth it, especially with all the credits and got support and various work streams.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 13283