TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Frustrated Very frustrated this year on filing my taxes. I could not e-file, because Turbo Tax created a form that I didn't need and didn't exist. I could not delete the form and therefor could not fix the mistake and e-file. I called customer service and was told the wait would be an hour. After an hour on hold, the phone call was ended because the call center closed. This was Thursday, they wouldn't be open again until Monday.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast Easy and Thorough For many years I filed taxes with an agency but COVID pandemic took that option away and so I turned to Turbo Tax. I felt confident and guided when doing my taxes and got pretty much the same outcome of when I went to some fancy agency. Thank you Turbo Tax!!!!!
Date published: 2022-04-15
Rated 4 out of 5 by from Nice I did not give a five star because one of my taxes that I filed a few years back were never filed. Hopefully this one will be filed.
Date published: 2022-04-15
Rated 5 out of 5 by from Great tax service Ggujv fighting crying going drunk is El use tbh chi
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a great time saver and easy Excellent Experience!! Highly Recommend!! Will use again!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Excellent easy to use platform, reason why I keep coming back
Date published: 2022-04-15
Rated 5 out of 5 by from awsome Never need to engage with support......Information provided answered to all question. The best is the Brokerage interface to get all my tax information imported.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is wonderful and easy to use Turbotax is a user friendly application and easy to follow.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Its very easy and provides a step-by-step guidance
Date published: 2022-04-15
Rated 5 out of 5 by from Almost Automatic Preparation of Tax Returns Completely seamless, automatic tax preparation experience without any hitch from beginning to end (including receiving refund or paying payment methods). Supported by a just appropriate amount of relevant federal and state tax information to ensure user confidence. Well designed. Very thoughtful computer program.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Frustrated Very frustrated this year on filing my taxes. I could not e-file, because Turbo Tax created a form that I didn't need and didn't exist. I could not delete the form and therefor could not fix the mistake and e-file. I called customer service and was told the wait would be an hour. After an hour on hold, the phone call was ended because the call center closed. This was Thursday, they wouldn't be open again until Monday.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast Easy and Thorough For many years I filed taxes with an agency but COVID pandemic took that option away and so I turned to Turbo Tax. I felt confident and guided when doing my taxes and got pretty much the same outcome of when I went to some fancy agency. Thank you Turbo Tax!!!!!
Date published: 2022-04-15
Rated 4 out of 5 by from Nice I did not give a five star because one of my taxes that I filed a few years back were never filed. Hopefully this one will be filed.
Date published: 2022-04-15
Rated 5 out of 5 by from Great tax service Ggujv fighting crying going drunk is El use tbh chi
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a great time saver and easy Excellent Experience!! Highly Recommend!! Will use again!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Excellent easy to use platform, reason why I keep coming back
Date published: 2022-04-15
Rated 5 out of 5 by from awsome Never need to engage with support......Information provided answered to all question. The best is the Brokerage interface to get all my tax information imported.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is wonderful and easy to use Turbotax is a user friendly application and easy to follow.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Its very easy and provides a step-by-step guidance
Date published: 2022-04-15
Rated 5 out of 5 by from Almost Automatic Preparation of Tax Returns Completely seamless, automatic tax preparation experience without any hitch from beginning to end (including receiving refund or paying payment methods). Supported by a just appropriate amount of relevant federal and state tax information to ensure user confidence. Well designed. Very thoughtful computer program.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1329