TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
wagz32 from
Still hiding fees until the last moments
It seemed like they were going to be upfront this time but at the end they still charged me another $40 for paying with my return. This was not clear. They really just need to state everything you're going to pay for upfront and they will be much better off. An extra $40 just for using my returns to pay them isnt a very obvious thing to be charged for and can easily get mistaken for the other $40 charges. It also seems pretty skeezy.
Date published: 2022-02-13
Rated 5 out of 5 by
JenWilhelm from
Turbo Tax Is Fantastic
We filed a standard tax form and it was super easy! We love the convenience and price of using TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by
null from
Turbo tax is easy and awesome
First time filling myself and couldn’t be easier! They have tax experts that are helpful and patient and are with you from start to finish
Date published: 2022-02-13
Rated 5 out of 5 by
Jaxxx234 from
TurboTax is easy to use
I was hesitant at first but it’s really easy to use. There is also people live if you really need help
Date published: 2022-02-13
Rated 5 out of 5 by
Joey B from Virginia from
Excellent Service
Excellent Service and Easy. I will use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by
wvine1975 from
Easy way to do your own taxes!!
I had one issue with my 1095A while doing it myself. I was stuck and it would not let me continue. I was called by Vachel a tax specialist and he was able to get me through it no problem!! Thank you Turbo Tax!!!
Date published: 2022-02-13
Rated 2 out of 5 by
TaxManAmature from
Costs for TT and State - Pay with Refund - Unclear
TT is easy to use and I have no issues with the program. What I do take issue with is you don't disclose that using your federal refund to pay for TT and state filing costs an extra $39 which isn't disclosed until the very end of the process. It should be very clear on the page that has that option that to use your refund to pay for the fees, etc will cost extra from your refund. Be more transparent and up front.
Date published: 2022-02-13
Rated 4 out of 5 by
coalmind444 from
Efficient.
Very, very quick and will for sure use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by
KLF24 from
Very awesome tool.
This was a very easy experience. Will definitely use again each year. Thank you for your assistance. Greatly appreciated
Date published: 2022-02-13
Rated 5 out of 5 by
500PO from
Worked great!
Easy to do and would use Turbo Tax again. Thanks Turbo Tax
All TurboTax® Offerings Reviews - Page 13274
Date published: 2022-02-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
wagz32 from
Still hiding fees until the last moments
It seemed like they were going to be upfront this time but at the end they still charged me another $40 for paying with my return. This was not clear. They really just need to state everything you're going to pay for upfront and they will be much better off. An extra $40 just for using my returns to pay them isnt a very obvious thing to be charged for and can easily get mistaken for the other $40 charges. It also seems pretty skeezy.
Date published: 2022-02-13
Rated 5 out of 5 by
JenWilhelm from
Turbo Tax Is Fantastic
We filed a standard tax form and it was super easy! We love the convenience and price of using TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by
null from
Turbo tax is easy and awesome
First time filling myself and couldn’t be easier! They have tax experts that are helpful and patient and are with you from start to finish
Date published: 2022-02-13
Rated 5 out of 5 by
Jaxxx234 from
TurboTax is easy to use
I was hesitant at first but it’s really easy to use. There is also people live if you really need help
Date published: 2022-02-13
Rated 5 out of 5 by
Joey B from Virginia from
Excellent Service
Excellent Service and Easy. I will use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by
wvine1975 from
Easy way to do your own taxes!!
I had one issue with my 1095A while doing it myself. I was stuck and it would not let me continue. I was called by Vachel a tax specialist and he was able to get me through it no problem!! Thank you Turbo Tax!!!
Date published: 2022-02-13
Rated 2 out of 5 by
TaxManAmature from
Costs for TT and State - Pay with Refund - Unclear
TT is easy to use and I have no issues with the program. What I do take issue with is you don't disclose that using your federal refund to pay for TT and state filing costs an extra $39 which isn't disclosed until the very end of the process. It should be very clear on the page that has that option that to use your refund to pay for the fees, etc will cost extra from your refund. Be more transparent and up front.
Date published: 2022-02-13
Rated 4 out of 5 by
coalmind444 from
Efficient.
Very, very quick and will for sure use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by
KLF24 from
Very awesome tool.
This was a very easy experience. Will definitely use again each year. Thank you for your assistance. Greatly appreciated
Date published: 2022-02-13
Rated 5 out of 5 by
500PO from
Worked great!
Easy to do and would use Turbo Tax again. Thanks Turbo Tax
All TurboTax® Offerings Reviews - Page 13274
Date published: 2022-02-13