TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Still hiding fees until the last moments It seemed like they were going to be upfront this time but at the end they still charged me another $40 for paying with my return. This was not clear. They really just need to state everything you're going to pay for upfront and they will be much better off. An extra $40 just for using my returns to pay them isnt a very obvious thing to be charged for and can easily get mistaken for the other $40 charges. It also seems pretty skeezy.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Fantastic We filed a standard tax form and it was super easy! We love the convenience and price of using TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is easy and awesome First time filling myself and couldn’t be easier! They have tax experts that are helpful and patient and are with you from start to finish
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is easy to use I was hesitant at first but it’s really easy to use. There is also people live if you really need help
Date published: 2022-02-13
Rated 5 out of 5 by from Excellent Service Excellent Service and Easy. I will use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy way to do your own taxes!! I had one issue with my 1095A while doing it myself. I was stuck and it would not let me continue. I was called by Vachel a tax specialist and he was able to get me through it no problem!! Thank you Turbo Tax!!!
Date published: 2022-02-13
Rated 2 out of 5 by from Costs for TT and State - Pay with Refund - Unclear TT is easy to use and I have no issues with the program. What I do take issue with is you don't disclose that using your federal refund to pay for TT and state filing costs an extra $39 which isn't disclosed until the very end of the process. It should be very clear on the page that has that option that to use your refund to pay for the fees, etc will cost extra from your refund. Be more transparent and up front.
Date published: 2022-02-13
Rated 4 out of 5 by from Efficient. Very, very quick and will for sure use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Very awesome tool. This was a very easy experience. Will definitely use again each year. Thank you for your assistance. Greatly appreciated
Date published: 2022-02-13
Rated 5 out of 5 by from Worked great! Easy to do and would use Turbo Tax again. Thanks Turbo Tax
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still hiding fees until the last moments It seemed like they were going to be upfront this time but at the end they still charged me another $40 for paying with my return. This was not clear. They really just need to state everything you're going to pay for upfront and they will be much better off. An extra $40 just for using my returns to pay them isnt a very obvious thing to be charged for and can easily get mistaken for the other $40 charges. It also seems pretty skeezy.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Fantastic We filed a standard tax form and it was super easy! We love the convenience and price of using TurboTax.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is easy and awesome First time filling myself and couldn’t be easier! They have tax experts that are helpful and patient and are with you from start to finish
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is easy to use I was hesitant at first but it’s really easy to use. There is also people live if you really need help
Date published: 2022-02-13
Rated 5 out of 5 by from Excellent Service Excellent Service and Easy. I will use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy way to do your own taxes!! I had one issue with my 1095A while doing it myself. I was stuck and it would not let me continue. I was called by Vachel a tax specialist and he was able to get me through it no problem!! Thank you Turbo Tax!!!
Date published: 2022-02-13
Rated 2 out of 5 by from Costs for TT and State - Pay with Refund - Unclear TT is easy to use and I have no issues with the program. What I do take issue with is you don't disclose that using your federal refund to pay for TT and state filing costs an extra $39 which isn't disclosed until the very end of the process. It should be very clear on the page that has that option that to use your refund to pay for the fees, etc will cost extra from your refund. Be more transparent and up front.
Date published: 2022-02-13
Rated 4 out of 5 by from Efficient. Very, very quick and will for sure use again next year.
Date published: 2022-02-13
Rated 5 out of 5 by from Very awesome tool. This was a very easy experience. Will definitely use again each year. Thank you for your assistance. Greatly appreciated
Date published: 2022-02-13
Rated 5 out of 5 by from Worked great! Easy to do and would use Turbo Tax again. Thanks Turbo Tax
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13274