TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TURBO NEEDS WORK Love your program, been using it since the 80s to e-file. But I can't give you 5 stars because I found it extremely frustrating to stop your program from trying to file my state taxes. You used to have a button saying something like "Do you want to file your state taxes?" somewhere near the review process for federal, but you took it away. It's obvious you're trying to force people to spend another $39 to file state taxes and it's wrong to do that. Because of this, I will seek out, for the first time in nearly 40 years, a new tax filing program next year.
Date published: 2023-02-16
Rated 1 out of 5 by from Expensive I have a $2.00 difference on my Health Marketplace and had to purchase your “deluxe” version to file. Overall, I paid $138.00 to file. I’m only getting $501.00 back. I’ll never use this service again.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy filing with Turbo Tax I have used Turbo Tax to file my income taxes for the last four years. I find it quick, and very efficient.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy Way to Get Things Done!! Turbo Tax format leads you through filing your taxes in a very clear and easy to follow way. There is ample time to complete the process without stress.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy to use Easy to use , extremely fast and accurate. Thank you turbo tax
Date published: 2023-02-16
Rated 5 out of 5 by from easy to use It's nice to be able to use this service as it helps me out
Date published: 2023-02-16
Rated 5 out of 5 by from Unmatched Support I have never been knowledgeable on the topic of tax returns. The process always came off as nerve wrecking to me. This establishment is a world-leading savior to all employees as myself. As long as you don't have any other technical assets, credits and incomes to account for, Intuit can lift an IMMENSE weight off your shoulders. And even if you do, this team has a very kind offer for FULL PREMIUM SERVICE where you barely touch anything. Whatever the charge, it is well justified. It takes a lot to conduct this sort of work and these great people are trained professionals. I recommend TurboTax by Intuit to ANYONE that sweats when staring at a W-2 form.
Date published: 2023-02-16
Rated 2 out of 5 by from Not what it used to be Used to be free and if you try to pay with your tax return the slap on another 40 dollars, definitely wont be using this next year
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax easy and efficient Just over an hour to complete Banff file federal and state taxes- easy and reliable.
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use. Turbo Tax Business and Premier were very easy to use and follow. They moved me right through every area and helped me get the max return possible.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO NEEDS WORK Love your program, been using it since the 80s to e-file. But I can't give you 5 stars because I found it extremely frustrating to stop your program from trying to file my state taxes. You used to have a button saying something like "Do you want to file your state taxes?" somewhere near the review process for federal, but you took it away. It's obvious you're trying to force people to spend another $39 to file state taxes and it's wrong to do that. Because of this, I will seek out, for the first time in nearly 40 years, a new tax filing program next year.
Date published: 2023-02-16
Rated 1 out of 5 by from Expensive I have a $2.00 difference on my Health Marketplace and had to purchase your “deluxe” version to file. Overall, I paid $138.00 to file. I’m only getting $501.00 back. I’ll never use this service again.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy filing with Turbo Tax I have used Turbo Tax to file my income taxes for the last four years. I find it quick, and very efficient.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy Way to Get Things Done!! Turbo Tax format leads you through filing your taxes in a very clear and easy to follow way. There is ample time to complete the process without stress.
Date published: 2023-02-16
Rated 4 out of 5 by from Easy to use Easy to use , extremely fast and accurate. Thank you turbo tax
Date published: 2023-02-16
Rated 5 out of 5 by from easy to use It's nice to be able to use this service as it helps me out
Date published: 2023-02-16
Rated 5 out of 5 by from Unmatched Support I have never been knowledgeable on the topic of tax returns. The process always came off as nerve wrecking to me. This establishment is a world-leading savior to all employees as myself. As long as you don't have any other technical assets, credits and incomes to account for, Intuit can lift an IMMENSE weight off your shoulders. And even if you do, this team has a very kind offer for FULL PREMIUM SERVICE where you barely touch anything. Whatever the charge, it is well justified. It takes a lot to conduct this sort of work and these great people are trained professionals. I recommend TurboTax by Intuit to ANYONE that sweats when staring at a W-2 form.
Date published: 2023-02-16
Rated 2 out of 5 by from Not what it used to be Used to be free and if you try to pay with your tax return the slap on another 40 dollars, definitely wont be using this next year
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax easy and efficient Just over an hour to complete Banff file federal and state taxes- easy and reliable.
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use. Turbo Tax Business and Premier were very easy to use and follow. They moved me right through every area and helped me get the max return possible.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13272