TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Charge Too Much I will be doing my taxes on my own for now on. The system is efficient and easy to understand, they provide good information, but they charge me too much for helping with my taxes.
Date published: 2023-02-16
Rated 5 out of 5 by from Super Easy Super fast and easy-to-follow directions! Thanks Turbo Tax
Date published: 2023-02-16
Rated 5 out of 5 by from I really liked the program, thank you!! I liked the support option, not only was I able to have chat conversation and get questions answered but the program itself would alert me of any problem.
Date published: 2023-02-16
Rated 4 out of 5 by from Great Service, Hidden Fees I've been using TurboTax for 6 years now. I'm never disappointed. However, the "Free" services they broadcast aren't very free. At the end of my taxes just now my total in fees was $229.. I was confused and looked at the breakdown. They charge to file your federal and state together, they also charge IF you want to use your taxes to pay. They also guilt trip you into getting additional services like MAX protection etc. I know better for next year now though. It's an easy process. Just be ready to pay at least $250 at the end.
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax is easy but has a lot of hidden fees Turbo Tax helped me do my taxes easily and let me upload information easily using my phone and saved info from last year. However, at the end, I owed nearly $120 to them for fees I didn't know about which was annoying.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax rocks very easy to use and fast. very thorough with questions to find returns
Date published: 2023-02-16
Rated 5 out of 5 by from Quick and easy The tax expert I was assigned was very friendly and knowledgeable. I was able to get a larger refund than if I did it on my own
Date published: 2023-02-16
Rated 5 out of 5 by from So Easy! I've been doing my taxes with TurboTax for the last 3 years. It is so easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Amazing It was great. So helpful we will be using it again
Date published: 2023-02-16
Rated 1 out of 5 by from Overcharge, info doesnt save Phone number isn't updated, though I updated info. Won't save on account info. I paid for deluxe and I am not happy.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Charge Too Much I will be doing my taxes on my own for now on. The system is efficient and easy to understand, they provide good information, but they charge me too much for helping with my taxes.
Date published: 2023-02-16
Rated 5 out of 5 by from Super Easy Super fast and easy-to-follow directions! Thanks Turbo Tax
Date published: 2023-02-16
Rated 5 out of 5 by from I really liked the program, thank you!! I liked the support option, not only was I able to have chat conversation and get questions answered but the program itself would alert me of any problem.
Date published: 2023-02-16
Rated 4 out of 5 by from Great Service, Hidden Fees I've been using TurboTax for 6 years now. I'm never disappointed. However, the "Free" services they broadcast aren't very free. At the end of my taxes just now my total in fees was $229.. I was confused and looked at the breakdown. They charge to file your federal and state together, they also charge IF you want to use your taxes to pay. They also guilt trip you into getting additional services like MAX protection etc. I know better for next year now though. It's an easy process. Just be ready to pay at least $250 at the end.
Date published: 2023-02-16
Rated 3 out of 5 by from TurboTax is easy but has a lot of hidden fees Turbo Tax helped me do my taxes easily and let me upload information easily using my phone and saved info from last year. However, at the end, I owed nearly $120 to them for fees I didn't know about which was annoying.
Date published: 2023-02-16
Rated 5 out of 5 by from turbo tax rocks very easy to use and fast. very thorough with questions to find returns
Date published: 2023-02-16
Rated 5 out of 5 by from Quick and easy The tax expert I was assigned was very friendly and knowledgeable. I was able to get a larger refund than if I did it on my own
Date published: 2023-02-16
Rated 5 out of 5 by from So Easy! I've been doing my taxes with TurboTax for the last 3 years. It is so easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Amazing It was great. So helpful we will be using it again
Date published: 2023-02-16
Rated 1 out of 5 by from Overcharge, info doesnt save Phone number isn't updated, though I updated info. Won't save on account info. I paid for deluxe and I am not happy.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13267