TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Really great program. Very professional '& curious.
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy Easy to do, they literally hold your hand throughout the entire process. I used it last year and got my refund quickly, no complaints at all
Date published: 2021-02-15
Rated 4 out of 5 by from Mostly excellent except when it's not Everything was a sheer delight - loved the upgrades from last year - until I got stuck like a Buick with bald tires in a snow storm. There's a software glitch in the 1099-B worksheet that didn't let me enter a disallowed wash sale loss of less than $1.00 (it was downloaded from my financial institution). After much frustration in an error loop, finally contacted customer support and eventually we decided to delete the entire stupid transaction, even though other transactions with disallowed wash sale losses of less than $1.00 were not a problem. Weird, wonky glitch.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome! The experience was new since I was doing it myself.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome It was so simple and easy and TurboTax walked us through every step clearly and completely.
Date published: 2021-02-15
Rated 3 out of 5 by from Not happy with this nes version This is the worst version of Turbo Tax I have ever used. It asks me to review some errors but will not let me corect them until after numerous tries and it does not give a good explanation of what the problem is.
Date published: 2021-02-15
Rated 5 out of 5 by from i was nervous but was great i love the help they gave me,it will be another year i will use this
Date published: 2021-02-15
Rated 1 out of 5 by from product got stuck at printing and some forms unava Very bad. I consider maybe not using Turbo tax next year. Very disappointing. I do not feel they really filed my taxes right. It asked me to fill in info from the same prior year of turbo tax i had already downloaded onto program. Really bad. So worried, I hope I don't get audited.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is wonderful!! Turbo Tax is great!! Easy to follow and answer and fill the blanks. Have been using a couple of years- my 9th for 2020! Thanks for your help!! Stay safe
Date published: 2021-02-15
Rated 5 out of 5 by from Super Easy This was a simple, easy way to file. If you are worried about filing, don't be!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Really great program. Very professional '& curious.
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy Easy to do, they literally hold your hand throughout the entire process. I used it last year and got my refund quickly, no complaints at all
Date published: 2021-02-15
Rated 4 out of 5 by from Mostly excellent except when it's not Everything was a sheer delight - loved the upgrades from last year - until I got stuck like a Buick with bald tires in a snow storm. There's a software glitch in the 1099-B worksheet that didn't let me enter a disallowed wash sale loss of less than $1.00 (it was downloaded from my financial institution). After much frustration in an error loop, finally contacted customer support and eventually we decided to delete the entire stupid transaction, even though other transactions with disallowed wash sale losses of less than $1.00 were not a problem. Weird, wonky glitch.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome! The experience was new since I was doing it myself.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome It was so simple and easy and TurboTax walked us through every step clearly and completely.
Date published: 2021-02-15
Rated 3 out of 5 by from Not happy with this nes version This is the worst version of Turbo Tax I have ever used. It asks me to review some errors but will not let me corect them until after numerous tries and it does not give a good explanation of what the problem is.
Date published: 2021-02-15
Rated 5 out of 5 by from i was nervous but was great i love the help they gave me,it will be another year i will use this
Date published: 2021-02-15
Rated 1 out of 5 by from product got stuck at printing and some forms unava Very bad. I consider maybe not using Turbo tax next year. Very disappointing. I do not feel they really filed my taxes right. It asked me to fill in info from the same prior year of turbo tax i had already downloaded onto program. Really bad. So worried, I hope I don't get audited.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is wonderful!! Turbo Tax is great!! Easy to follow and answer and fill the blanks. Have been using a couple of years- my 9th for 2020! Thanks for your help!! Stay safe
Date published: 2021-02-15
Rated 5 out of 5 by from Super Easy This was a simple, easy way to file. If you are worried about filing, don't be!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13265