TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Charge too much now What happened to “free”. Every year the cost goes up.
Date published: 2021-02-22
Rated 5 out of 5 by from great and easy Three years using Turbo Tax , easy and fast thanks
Date published: 2021-02-22
Rated 5 out of 5 by from very easy and awesome easy to navigate excellent site and was able to prepare my taxes for free
Date published: 2021-02-22
Rated 5 out of 5 by from Been using TurboTax for many years I love it and feel confident that I am maximizing my deductions with their helpful guidance. It's also helpful that the information carries over from year-to-year.
Date published: 2021-02-22
Rated 1 out of 5 by from For the first time.....very disappointed We have used Turbo Tax sicne it was invented. This year was the first time, we kept getting our taxes kicked back because I had a number from a previous year wrong. I could not find the number. You have it in your files. You did nothing to help except put me on some bogus line with a dozen other lost souls. They you try to get me to use your banking and credit card services. You left me to swing in the breeze. I am going to a real tax place and I will probably forget you and intuit exist.
Date published: 2021-02-22
Rated 5 out of 5 by from Rough days It was hard getting them correct and they keep rejecting my form
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy to use! It only took 30 minutes to e-file my taxes! Super fast!
Date published: 2021-02-22
Rated 5 out of 5 by from They are Awsome Very efficient, prompt and thorough. I appreciate the chat helpline patience and kindness.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to use. Been using turbotax for 7 years. So easy and done fast.
Date published: 2021-02-22
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13264
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Charge too much now What happened to “free”. Every year the cost goes up.
Date published: 2021-02-22
Rated 5 out of 5 by from great and easy Three years using Turbo Tax , easy and fast thanks
Date published: 2021-02-22
Rated 5 out of 5 by from very easy and awesome easy to navigate excellent site and was able to prepare my taxes for free
Date published: 2021-02-22
Rated 5 out of 5 by from Been using TurboTax for many years I love it and feel confident that I am maximizing my deductions with their helpful guidance. It's also helpful that the information carries over from year-to-year.
Date published: 2021-02-22
Rated 1 out of 5 by from For the first time.....very disappointed We have used Turbo Tax sicne it was invented. This year was the first time, we kept getting our taxes kicked back because I had a number from a previous year wrong. I could not find the number. You have it in your files. You did nothing to help except put me on some bogus line with a dozen other lost souls. They you try to get me to use your banking and credit card services. You left me to swing in the breeze. I am going to a real tax place and I will probably forget you and intuit exist.
Date published: 2021-02-22
Rated 5 out of 5 by from Rough days It was hard getting them correct and they keep rejecting my form
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy to use! It only took 30 minutes to e-file my taxes! Super fast!
Date published: 2021-02-22
Rated 5 out of 5 by from They are Awsome Very efficient, prompt and thorough. I appreciate the chat helpline patience and kindness.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to use. Been using turbotax for 7 years. So easy and done fast.
Date published: 2021-02-22
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13264