TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbotax got too hard to navigate You have gotten too complicated, hard to navigate, not intuitive anymore. And I get stuck in your unresolved loops without a solution. ie wouldn't accept a $0.00 for state taxes in an IRA 1099-R form when actually I closed out that IRA last year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Excellent! Turbo Tax makes it easy to navigate through my taxes and gives me confidence.
Date published: 2021-02-22
Rated 3 out of 5 by from good Everything is good, just the price is expensive, maybe it can be reduced a little bit.
Date published: 2021-02-22
Rated 5 out of 5 by from QUICK AND EASY It was very simple and easy to use. When its your first time using it, i didn't have any problems.
Date published: 2021-02-22
Rated 5 out of 5 by from I love this program I've used this program for years and every year its better and better
Date published: 2021-02-22
Rated 4 out of 5 by from Convenient The questions were clear and concise. I liked the expert help that was available every step of the way. Will definitely use it again.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome I had to do 2 state tax returns and Turbo Tax walked me right through it.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and Simple TurboTax walks you through all the steps to file, and live help is available if you get stuck.I makes preparing takes a no-brainer.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was Great I got stuck with a question midway through process when I talk to Jeremiah (sorry but I forgot his last name) and he really helped me get through the problem.
Date published: 2021-02-22
Rated 5 out of 5 by from My Expert was AWESOME! I got Marilyn and she was awesome and definitely patient.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13263
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax got too hard to navigate You have gotten too complicated, hard to navigate, not intuitive anymore. And I get stuck in your unresolved loops without a solution. ie wouldn't accept a $0.00 for state taxes in an IRA 1099-R form when actually I closed out that IRA last year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Excellent! Turbo Tax makes it easy to navigate through my taxes and gives me confidence.
Date published: 2021-02-22
Rated 3 out of 5 by from good Everything is good, just the price is expensive, maybe it can be reduced a little bit.
Date published: 2021-02-22
Rated 5 out of 5 by from QUICK AND EASY It was very simple and easy to use. When its your first time using it, i didn't have any problems.
Date published: 2021-02-22
Rated 5 out of 5 by from I love this program I've used this program for years and every year its better and better
Date published: 2021-02-22
Rated 4 out of 5 by from Convenient The questions were clear and concise. I liked the expert help that was available every step of the way. Will definitely use it again.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome I had to do 2 state tax returns and Turbo Tax walked me right through it.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and Simple TurboTax walks you through all the steps to file, and live help is available if you get stuck.I makes preparing takes a no-brainer.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was Great I got stuck with a question midway through process when I talk to Jeremiah (sorry but I forgot his last name) and he really helped me get through the problem.
Date published: 2021-02-22
Rated 5 out of 5 by from My Expert was AWESOME! I got Marilyn and she was awesome and definitely patient.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13263