TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome First time using this company app. Heard good things and decided to try. Using the deluxe program with state filing. Really worked great. Easy to follow instructions, especially liked the check/double check form feature to ensure all way good. Worth the price
Date published: 2022-04-17
Rated 4 out of 5 by from It was easy but turbo made mistakes It was very easy to use. I had to pay for a package I didn’t need. I didn’t use any live help but paid for it then turbo made a mistake that caused my federal and state to be rejected! Causing a lot of stress.
Date published: 2022-04-17
Rated 4 out of 5 by from Now Easier TurboTax gets better every year. Will probably use it again next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is easy Had an issue with inheriting a home and sale on a 1099-S - agent called and help solve
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by from HAPPY TO HAVE THIS TAX FILING OPTION! I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by from They claim is free and charge for everything They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by from A product thats simply great I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1327
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome First time using this company app. Heard good things and decided to try. Using the deluxe program with state filing. Really worked great. Easy to follow instructions, especially liked the check/double check form feature to ensure all way good. Worth the price
Date published: 2022-04-17
Rated 4 out of 5 by from It was easy but turbo made mistakes It was very easy to use. I had to pay for a package I didn’t need. I didn’t use any live help but paid for it then turbo made a mistake that caused my federal and state to be rejected! Causing a lot of stress.
Date published: 2022-04-17
Rated 4 out of 5 by from Now Easier TurboTax gets better every year. Will probably use it again next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is easy Had an issue with inheriting a home and sale on a 1099-S - agent called and help solve
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by from HAPPY TO HAVE THIS TAX FILING OPTION! I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by from They claim is free and charge for everything They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by from A product thats simply great I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1327