TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Product Pricing is very misleading Very easy to fill out tax details online. Efiling wouldn't allow me to file both federal & state at the same time. Live help told me to delete my state, efile federal then fill out state. When I did this, I was charged additional. This billing practice is very deceptive! When you compare the products online it says Deluxe is $40 + additional for state. I paid $90 and additional $50 for state.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is a great help. It was an awesome experience. User friendly. Thank you!
Date published: 2021-02-14
Rated 5 out of 5 by from Works Swell There are helps all along the way to answer any and all questions.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is a great resource and software in preparing our returns. I use the review services and their Max defense for our needs. Thank you to all the Turbo tax professionals.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy and quick Easy, quick, and easy to understand the tips when you were not sure how to answer a question
Date published: 2021-02-14
Rated 2 out of 5 by from Frustrating Frustrating try to navigate at times. Also asking questions I don’t have the info to answer and no option for help other pay more money
Date published: 2021-02-14
Rated 5 out of 5 by from Easy peasy Nice and helpful. Everything you need it will help you
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax Appreciate the simple steps to get to the end. Also, was assisted by a lady at Turbo Tax who was very patient and helped me to get the errors fixed. Thanks
Date published: 2021-02-14
Rated 3 out of 5 by from all good until the end It is very good in terms of the steps to follow. I chose the free option and as I got to the end because I have a HSA I was almost "forced" to pay for the deluxe option ($40+taxes). This is a very cheaky way to make money. It should be warned in advance.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome I didn't need help I did it with no problems so it was a good experience
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13256
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Product Pricing is very misleading Very easy to fill out tax details online. Efiling wouldn't allow me to file both federal & state at the same time. Live help told me to delete my state, efile federal then fill out state. When I did this, I was charged additional. This billing practice is very deceptive! When you compare the products online it says Deluxe is $40 + additional for state. I paid $90 and additional $50 for state.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is a great help. It was an awesome experience. User friendly. Thank you!
Date published: 2021-02-14
Rated 5 out of 5 by from Works Swell There are helps all along the way to answer any and all questions.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is a great resource and software in preparing our returns. I use the review services and their Max defense for our needs. Thank you to all the Turbo tax professionals.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy and quick Easy, quick, and easy to understand the tips when you were not sure how to answer a question
Date published: 2021-02-14
Rated 2 out of 5 by from Frustrating Frustrating try to navigate at times. Also asking questions I don’t have the info to answer and no option for help other pay more money
Date published: 2021-02-14
Rated 5 out of 5 by from Easy peasy Nice and helpful. Everything you need it will help you
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax Appreciate the simple steps to get to the end. Also, was assisted by a lady at Turbo Tax who was very patient and helped me to get the errors fixed. Thanks
Date published: 2021-02-14
Rated 3 out of 5 by from all good until the end It is very good in terms of the steps to follow. I chose the free option and as I got to the end because I have a HSA I was almost "forced" to pay for the deluxe option ($40+taxes). This is a very cheaky way to make money. It should be warned in advance.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome I didn't need help I did it with no problems so it was a good experience
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13256