TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Made it very easy for my first time filing myself! Decided to do my own taxes this year! Made it very easy to understand.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Thought my state was done, went back a week later, checked and a form 3554 was added.It didn't apply to me.An expert joined my screen and we got it deleted and was able to file.Thank you JC.
Date published: 2021-02-22
Rated 5 out of 5 by from I Never Knew Taxes Could Be So Easy! Anything that has to do with money always gives me some sort of anxiety. Thankfully, TurboTax makes filing my taxes a stress free situation with the benefit of knowing when my refund will arrive. I've been filing with TurboTax for 7 years now and recommend it to everyone!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Incredible! Easy to navigate through and search for answers when you have questions.
Date published: 2021-02-22
Rated 5 out of 5 by from I love you. I talked with your tax experts twice. I was connected over the phone within minutes without being put on hold, I love the call back idea. They were able to help me through everything super easily and were both extremely nice and easy to communicate with. The whole turbotax system is awesome, how you've turned something so complicated into cake. I hate doing paperwork, so I couldn't have done my taxes without your website and your experts' help. Like I said, I love you. Thanks!
Date published: 2021-02-22
Rated 1 out of 5 by from Poor Software for Experienced Preparers It's hard to jump back and forth between sections. If you want to make some changes, you have to click through multiple questions before getting to the area you want to make the change.
Date published: 2021-02-22
Rated 3 out of 5 by from Fix it I wanted to E-file, but told me to enter my zip code as my minor thing to fix. So I did. Then it told me that I didn't need my zip, and so I deleted it and then it told me I needed it to file. So on so forth. Would not give me an option to fix this nor did it send me in the right direction. I kept going back to my address to try to fix it but nothing worked. The form was there but wouldn't allow me to work on it. One of the most frustrating things to work with.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Amazing! The software is easy to use. When I got in over my head with investment details Athena did a wonderful job walking me through the rest of the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is very user friendly and I will be filing my taxes again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Product Great product. Easy to use. There is available help on every aspect. Don't be afraid to give it a try!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made it very easy for my first time filing myself! Decided to do my own taxes this year! Made it very easy to understand.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Thought my state was done, went back a week later, checked and a form 3554 was added.It didn't apply to me.An expert joined my screen and we got it deleted and was able to file.Thank you JC.
Date published: 2021-02-22
Rated 5 out of 5 by from I Never Knew Taxes Could Be So Easy! Anything that has to do with money always gives me some sort of anxiety. Thankfully, TurboTax makes filing my taxes a stress free situation with the benefit of knowing when my refund will arrive. I've been filing with TurboTax for 7 years now and recommend it to everyone!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Incredible! Easy to navigate through and search for answers when you have questions.
Date published: 2021-02-22
Rated 5 out of 5 by from I love you. I talked with your tax experts twice. I was connected over the phone within minutes without being put on hold, I love the call back idea. They were able to help me through everything super easily and were both extremely nice and easy to communicate with. The whole turbotax system is awesome, how you've turned something so complicated into cake. I hate doing paperwork, so I couldn't have done my taxes without your website and your experts' help. Like I said, I love you. Thanks!
Date published: 2021-02-22
Rated 1 out of 5 by from Poor Software for Experienced Preparers It's hard to jump back and forth between sections. If you want to make some changes, you have to click through multiple questions before getting to the area you want to make the change.
Date published: 2021-02-22
Rated 3 out of 5 by from Fix it I wanted to E-file, but told me to enter my zip code as my minor thing to fix. So I did. Then it told me that I didn't need my zip, and so I deleted it and then it told me I needed it to file. So on so forth. Would not give me an option to fix this nor did it send me in the right direction. I kept going back to my address to try to fix it but nothing worked. The form was there but wouldn't allow me to work on it. One of the most frustrating things to work with.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Amazing! The software is easy to use. When I got in over my head with investment details Athena did a wonderful job walking me through the rest of the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is very user friendly and I will be filing my taxes again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Product Great product. Easy to use. There is available help on every aspect. Don't be afraid to give it a try!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13255