TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Better than nothing I have to work backwards to get Turbotax right, instead of the program being helpful.
Date published: 2021-05-13
Rated 3 out of 5 by from it gets the job done its good for what it is.. so many hidden fees, everything should come all together. all in all good for people that have simple taxes..
Date published: 2021-05-13
Rated 5 out of 5 by from Wow! Best experience ever! Nila was the rep who helped me, she was so patient and knowledgeable. This has been the experience ever!
Date published: 2021-05-13
Rated 5 out of 5 by from I like Turbo Tax It is easy to fill tax with Turbo Tax. I have been done it for many years. It walks through every single step, even you have business, house rentals income...
Date published: 2021-05-13
Rated 3 out of 5 by from Not bad, but clunky - Missing essential NYS form You absolutely _*MUST*_ add back in support for NY State form IT-242 = Conservation Easement. How can you call yourself a full tax software solution when there are forms for which you have absolutely no support? At the very least have a place where the user can enter a value with a description of the form from which it came then attach the form. You don't even have that level of support if it's not a form that you include.
Date published: 2021-05-13
Rated 5 out of 5 by from best online choice i have used turbo tax online for years now. its easy
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Live Advisors Rock! I received Tax review assistance from Jose P. (Florida). He provided prompt and precise advise to help me navigate quickly through my tax forms. I had received several rejections on my submissions. Jose was able to assist me to correct all discrepancies and submit my tax forms electronically.
Date published: 2021-05-13
Rated 4 out of 5 by from Had some problems It took me through the same directions a few times
Date published: 2021-05-13
Rated 5 out of 5 by from another year....turbo tax does it again I like using Turbo tax, it covers all increasingly difficult tax stuff. My problem is a super slow internet. It took hours to download and update. I was bored waiting, so I opened a game while it was loading. Turbo Tax man was upset by my lack of attention and made me start over. WTHell. more hours....
Date published: 2021-05-13
Rated 3 out of 5 by from Charging Extra for Student Credit It's really frustrating as a full time student to be charged an extra $100 just to file for an education credit. We have it hard enough as it is, we don't need this Turbotax.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Better than nothing I have to work backwards to get Turbotax right, instead of the program being helpful.
Date published: 2021-05-13
Rated 3 out of 5 by from it gets the job done its good for what it is.. so many hidden fees, everything should come all together. all in all good for people that have simple taxes..
Date published: 2021-05-13
Rated 5 out of 5 by from Wow! Best experience ever! Nila was the rep who helped me, she was so patient and knowledgeable. This has been the experience ever!
Date published: 2021-05-13
Rated 5 out of 5 by from I like Turbo Tax It is easy to fill tax with Turbo Tax. I have been done it for many years. It walks through every single step, even you have business, house rentals income...
Date published: 2021-05-13
Rated 3 out of 5 by from Not bad, but clunky - Missing essential NYS form You absolutely _*MUST*_ add back in support for NY State form IT-242 = Conservation Easement. How can you call yourself a full tax software solution when there are forms for which you have absolutely no support? At the very least have a place where the user can enter a value with a description of the form from which it came then attach the form. You don't even have that level of support if it's not a form that you include.
Date published: 2021-05-13
Rated 5 out of 5 by from best online choice i have used turbo tax online for years now. its easy
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Live Advisors Rock! I received Tax review assistance from Jose P. (Florida). He provided prompt and precise advise to help me navigate quickly through my tax forms. I had received several rejections on my submissions. Jose was able to assist me to correct all discrepancies and submit my tax forms electronically.
Date published: 2021-05-13
Rated 4 out of 5 by from Had some problems It took me through the same directions a few times
Date published: 2021-05-13
Rated 5 out of 5 by from another year....turbo tax does it again I like using Turbo tax, it covers all increasingly difficult tax stuff. My problem is a super slow internet. It took hours to download and update. I was bored waiting, so I opened a game while it was loading. Turbo Tax man was upset by my lack of attention and made me start over. WTHell. more hours....
Date published: 2021-05-13
Rated 3 out of 5 by from Charging Extra for Student Credit It's really frustrating as a full time student to be charged an extra $100 just to file for an education credit. We have it hard enough as it is, we don't need this Turbotax.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1326