TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Lou 49 from
Turbo Tax is Great.
Been filing with Turbo Tax for 7 years and it great.
Date published: 2022-03-14
Rated 5 out of 5 by
Beth 478 from
Turbo Tax is very helpful in completing taxes!
I had help from two. They were both very helpful. Iliane was the second one. I don't remember the name of the first one. Both were very skilled in helping me.
Date published: 2022-03-14
Rated 5 out of 5 by
AH93 from
Love Filing
I love filing my taxes, TurboTax makes the process so easy. I love how there are links/options to learn more about something, should you not understand. I system is easy to navigate and always saves where I get left off, should I get sidetracked. I like how there are multiple checks throughout the process to ensure that I am getting my MAX REFUND!
Date published: 2022-03-14
Rated 5 out of 5 by
KelleyD333 from
awesome
I love turbo tax been using it for years needed some tax help this year due to investment and crypto and Danielle took care of it all
Date published: 2022-03-14
Rated 4 out of 5 by
rh121 from
good
Like your product works well and is easy to use. Have no complaints
Date published: 2022-03-14
Rated 5 out of 5 by
JWf7Hc8 from
Very convenient
My god! It's very convenient. It made me very happy after using it
Date published: 2022-03-14
Rated 4 out of 5 by
Franks mess from
Good Program
Program worked fine until time to E file. Went into a loop and could not file without a lot of fooling around and reentering. Got message payment did not go through when it had been charged to my card. Could not E file state until reset, payment already made.
Date published: 2022-03-14
Rated 4 out of 5 by
Siwwygirl from
Will use again!
The service was almost too easy? While I loved filing with TurboTax, when I got to signature, disclosures (using my info for other things was unclear and scary), soft-sell recommendations toward the end, I was a little apprehensive to use it. But, I got through it and was happy I did use it!
Date published: 2022-03-14
Rated 5 out of 5 by
SteveLee88 from
TurboTax Review
Straight forward, and the program helps you along the way to make sure you get it done correctly.
Date published: 2022-03-14
Rated 1 out of 5 by
Joe878956 from
The product I received was not worth the payment
I chose the live fulliservice experience to save time and energy. I ended up spending more time on turbo tax despite having a full-service rep than I have ever spent when I do my taxes on my own. My tax expert also took several weeks to complete my return. I intended to have these done within the first week of uploading my documents. My expert was also not responsive.
All TurboTax® Offerings Reviews - Page 13245
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lou 49 from
Turbo Tax is Great.
Been filing with Turbo Tax for 7 years and it great.
Date published: 2022-03-14
Rated 5 out of 5 by
Beth 478 from
Turbo Tax is very helpful in completing taxes!
I had help from two. They were both very helpful. Iliane was the second one. I don't remember the name of the first one. Both were very skilled in helping me.
Date published: 2022-03-14
Rated 5 out of 5 by
AH93 from
Love Filing
I love filing my taxes, TurboTax makes the process so easy. I love how there are links/options to learn more about something, should you not understand. I system is easy to navigate and always saves where I get left off, should I get sidetracked. I like how there are multiple checks throughout the process to ensure that I am getting my MAX REFUND!
Date published: 2022-03-14
Rated 5 out of 5 by
KelleyD333 from
awesome
I love turbo tax been using it for years needed some tax help this year due to investment and crypto and Danielle took care of it all
Date published: 2022-03-14
Rated 4 out of 5 by
rh121 from
good
Like your product works well and is easy to use. Have no complaints
Date published: 2022-03-14
Rated 5 out of 5 by
JWf7Hc8 from
Very convenient
My god! It's very convenient. It made me very happy after using it
Date published: 2022-03-14
Rated 4 out of 5 by
Franks mess from
Good Program
Program worked fine until time to E file. Went into a loop and could not file without a lot of fooling around and reentering. Got message payment did not go through when it had been charged to my card. Could not E file state until reset, payment already made.
Date published: 2022-03-14
Rated 4 out of 5 by
Siwwygirl from
Will use again!
The service was almost too easy? While I loved filing with TurboTax, when I got to signature, disclosures (using my info for other things was unclear and scary), soft-sell recommendations toward the end, I was a little apprehensive to use it. But, I got through it and was happy I did use it!
Date published: 2022-03-14
Rated 5 out of 5 by
SteveLee88 from
TurboTax Review
Straight forward, and the program helps you along the way to make sure you get it done correctly.
Date published: 2022-03-14
Rated 1 out of 5 by
Joe878956 from
The product I received was not worth the payment
I chose the live fulliservice experience to save time and energy. I ended up spending more time on turbo tax despite having a full-service rep than I have ever spent when I do my taxes on my own. My tax expert also took several weeks to complete my return. I intended to have these done within the first week of uploading my documents. My expert was also not responsive.
All TurboTax® Offerings Reviews - Page 13245
Date published: 2022-03-14