TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MrsTroublOG from
Love the ability to review and explore
With things always changing, you have to keep track of so much. You can review, save and come back. This was the longest tax return I have ever had to process. Just needed the extra time to get it all together.
Date published: 2022-03-10
Rated 4 out of 5 by
Bill77777777777 from
TurboTax is fine until you get to the end.
At the end, I was given a choice to file by mail or e-file. I selected e-file. Then I was directed to enter PR name/address/phone. After doing so, I was advise that e-filing was not possible due to such information being entered. So I removed such information, but e-filing was not allowed. Therefore, mailing it is my only option, which is sad.
Date published: 2022-03-10
Rated 5 out of 5 by
Hugztheclown from
Love it
I been using it for 4 years it convenient and easy
Date published: 2022-03-10
Rated 1 out of 5 by
MI10 from
You'll Eventually Have To Upgrade
I had the free turbotax until the very end, then it said I had to upgrade to finish my taxes for $59, then it added an extra $39 charge. I won't be using turbotax again, I never had this problem before, but now they're just making you upgrade to get money.
Date published: 2022-03-10
Rated 5 out of 5 by
Aveum5635 from
Very Helpful and Easy
Kimberly was very kind and helpful, made the process easy and answered my questions very neatly.
Date published: 2022-03-10
Rated 5 out of 5 by
Sweet pea 2000 from
Turbo tax is awesome
They sent me when something was wrong with both my state and federal tax
Date published: 2022-03-10
Rated 4 out of 5 by
Shawn72726 from
Turbo tax isn't bad
I didn't have to ask the live person any questions
Date published: 2022-03-10
Rated 5 out of 5 by
Marcusmay96 from
Extremely helpful and very nice people!
Loved it! Very Helpful! (: You guys are the best! (:
Date published: 2022-03-10
Rated 4 out of 5 by
Sandy 43 from
TurboTax was easy to use
TurboTax was easy to use and Miss Sandy made that process a lot easier
Date published: 2022-03-10
Rated 4 out of 5 by
JMO12 from
Genuinely Easy Experience
Communicated with Carl and he was the most friendly gentleman. All my questions were answered thoroughly. Additional time was made to review my return and guide me through the completion of my return. By far the best experience ever!
All TurboTax® Offerings Reviews - Page 13243
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MrsTroublOG from
Love the ability to review and explore
With things always changing, you have to keep track of so much. You can review, save and come back. This was the longest tax return I have ever had to process. Just needed the extra time to get it all together.
Date published: 2022-03-10
Rated 4 out of 5 by
Bill77777777777 from
TurboTax is fine until you get to the end.
At the end, I was given a choice to file by mail or e-file. I selected e-file. Then I was directed to enter PR name/address/phone. After doing so, I was advise that e-filing was not possible due to such information being entered. So I removed such information, but e-filing was not allowed. Therefore, mailing it is my only option, which is sad.
Date published: 2022-03-10
Rated 5 out of 5 by
Hugztheclown from
Love it
I been using it for 4 years it convenient and easy
Date published: 2022-03-10
Rated 1 out of 5 by
MI10 from
You'll Eventually Have To Upgrade
I had the free turbotax until the very end, then it said I had to upgrade to finish my taxes for $59, then it added an extra $39 charge. I won't be using turbotax again, I never had this problem before, but now they're just making you upgrade to get money.
Date published: 2022-03-10
Rated 5 out of 5 by
Aveum5635 from
Very Helpful and Easy
Kimberly was very kind and helpful, made the process easy and answered my questions very neatly.
Date published: 2022-03-10
Rated 5 out of 5 by
Sweet pea 2000 from
Turbo tax is awesome
They sent me when something was wrong with both my state and federal tax
Date published: 2022-03-10
Rated 4 out of 5 by
Shawn72726 from
Turbo tax isn't bad
I didn't have to ask the live person any questions
Date published: 2022-03-10
Rated 5 out of 5 by
Marcusmay96 from
Extremely helpful and very nice people!
Loved it! Very Helpful! (: You guys are the best! (:
Date published: 2022-03-10
Rated 4 out of 5 by
Sandy 43 from
TurboTax was easy to use
TurboTax was easy to use and Miss Sandy made that process a lot easier
Date published: 2022-03-10
Rated 4 out of 5 by
JMO12 from
Genuinely Easy Experience
Communicated with Carl and he was the most friendly gentleman. All my questions were answered thoroughly. Additional time was made to review my return and guide me through the completion of my return. By far the best experience ever!
All TurboTax® Offerings Reviews - Page 13243
Date published: 2022-03-10