TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from I did see the cost and felt it was outrageous Never again will I spend this much to do my taxes here when my return was $6 and my cost to file was almost $200!
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to file This is my 2nd year filing with TT. The price is way better than an accountant I was using, and the results are the same
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax easy and fast fast helpful will use again no problem
Date published: 2023-03-13
Rated 1 out of 5 by from TurboTax is very disappointing Very disappointing service. Customer service is beyond incompetent.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax AGAIN I have used Turbo Tax for many years. Doing Taxes today would be impossible without software like Turbo Tax. Regrettably it has gotten pricey. The only improvement that I would suggest would be a mapping between forms and the step-by-step, so if you were in forms you could backtrack with a ckick to the step by step to the page that described what to input
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is pretty awesome Turbo Tax not only saved me time but left me with a feeling of confidence that my taxes were filed correctly. Thank you for your service.
Date published: 2023-03-13
Rated 3 out of 5 by from Failure to Accommodate LOSAP Deductions Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
Date published: 2023-03-13
Rated 5 out of 5 by from Julie is great!) It was very easy and good. I enjoyed the time with Julie. She is an excellent person to help me.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Monica was excellent. She was so helpful. I was stuck, but she helped me get my returns filed!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was Great This was my first time filing my own taxes and it was so easy. super quick and my tax representative (Marilinne) was wonderful.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I did see the cost and felt it was outrageous Never again will I spend this much to do my taxes here when my return was $6 and my cost to file was almost $200!
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to file This is my 2nd year filing with TT. The price is way better than an accountant I was using, and the results are the same
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax easy and fast fast helpful will use again no problem
Date published: 2023-03-13
Rated 1 out of 5 by from TurboTax is very disappointing Very disappointing service. Customer service is beyond incompetent.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax AGAIN I have used Turbo Tax for many years. Doing Taxes today would be impossible without software like Turbo Tax. Regrettably it has gotten pricey. The only improvement that I would suggest would be a mapping between forms and the step-by-step, so if you were in forms you could backtrack with a ckick to the step by step to the page that described what to input
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is pretty awesome Turbo Tax not only saved me time but left me with a feeling of confidence that my taxes were filed correctly. Thank you for your service.
Date published: 2023-03-13
Rated 3 out of 5 by from Failure to Accommodate LOSAP Deductions Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
Date published: 2023-03-13
Rated 5 out of 5 by from Julie is great!) It was very easy and good. I enjoyed the time with Julie. She is an excellent person to help me.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Monica was excellent. She was so helpful. I was stuck, but she helped me get my returns filed!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was Great This was my first time filing my own taxes and it was so easy. super quick and my tax representative (Marilinne) was wonderful.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1325