TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from AWSOME! easy to understand im learning and coming to trust turbo tax each year
Date published: 2022-02-14
Rated 1 out of 5 by from Not helpful at all. With EIN. Correction I can't get to "my info" to change EIN ! Please help me
Date published: 2022-02-14
Rated 5 out of 5 by from turbotax representative are awsome i was experiencing rejection. My turbotax representative guided me through and helped me
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple and easy! When tax time rolls around every year, I turn to Turbo Tax to file. The interface is very user friendly and takes you step by step through the process of filling out your tax forms. If you get stumped or confused, there are links that you can click on to get an explanation. If that doesn't help, a live tax expert is just one click away and they will help answer your questions and will help guide you through. This year, I had some questions concerning our state returns, as my wife and I reside in one state, but work in another, so I sought the help of a Tax Expert. Jennifer and I messaged back and forth while she guided me through the state returns. This process was made even easier as we were "screen sharing," meaning she was seeing the same thing I was on my screen. She would highlight the areas I needed to select, complete and what to fill in. She was very thorough and was a huge help! I have used Turbo Tax for years because it is quick, simple to use and gives you the tools necessary to efficiently complete your taxes all while making sure you get the maximized return. Keep up the great service, Turbo Tax!
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is awesome The experience with TurboTax has always been good to me wouldn't use anybody else
Date published: 2022-02-14
Rated 5 out of 5 by from very good it was a great experience, i will return next year because i was satisfied.
Date published: 2022-02-14
Rated 5 out of 5 by from makes doing taxes easy! :] east to use, takes you through every step, quick
Date published: 2022-02-14
Rated 5 out of 5 by from Live Chat was great, turbo tax very user friendly Live chat was a very nice feature. Tax experts were very helpful. whole process was very user friendly.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Confusion about terminology, I was confused primarily by the information they were asking for on the W-2 form.
Date published: 2022-02-14
Rated 4 out of 5 by from It was good It should give you the option to use another valid ID document because state id and driver's license are not the only valid ones
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13238
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWSOME! easy to understand im learning and coming to trust turbo tax each year
Date published: 2022-02-14
Rated 1 out of 5 by from Not helpful at all. With EIN. Correction I can't get to "my info" to change EIN ! Please help me
Date published: 2022-02-14
Rated 5 out of 5 by from turbotax representative are awsome i was experiencing rejection. My turbotax representative guided me through and helped me
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple and easy! When tax time rolls around every year, I turn to Turbo Tax to file. The interface is very user friendly and takes you step by step through the process of filling out your tax forms. If you get stumped or confused, there are links that you can click on to get an explanation. If that doesn't help, a live tax expert is just one click away and they will help answer your questions and will help guide you through. This year, I had some questions concerning our state returns, as my wife and I reside in one state, but work in another, so I sought the help of a Tax Expert. Jennifer and I messaged back and forth while she guided me through the state returns. This process was made even easier as we were "screen sharing," meaning she was seeing the same thing I was on my screen. She would highlight the areas I needed to select, complete and what to fill in. She was very thorough and was a huge help! I have used Turbo Tax for years because it is quick, simple to use and gives you the tools necessary to efficiently complete your taxes all while making sure you get the maximized return. Keep up the great service, Turbo Tax!
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is awesome The experience with TurboTax has always been good to me wouldn't use anybody else
Date published: 2022-02-14
Rated 5 out of 5 by from very good it was a great experience, i will return next year because i was satisfied.
Date published: 2022-02-14
Rated 5 out of 5 by from makes doing taxes easy! :] east to use, takes you through every step, quick
Date published: 2022-02-14
Rated 5 out of 5 by from Live Chat was great, turbo tax very user friendly Live chat was a very nice feature. Tax experts were very helpful. whole process was very user friendly.
Date published: 2022-02-14
Rated 5 out of 5 by from Awesome Confusion about terminology, I was confused primarily by the information they were asking for on the W-2 form.
Date published: 2022-02-14
Rated 4 out of 5 by from It was good It should give you the option to use another valid ID document because state id and driver's license are not the only valid ones
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13238